Literally waiting for a package. Sitting on my porch and I come in 9:25 thinking dang the mail…read moreperson never came. Checked the tracking and it said returned to sender as sender unknown at 7:58. Ok so I was on the porch when did this supposed delivery even happen? Update: Get to post office about my issue 8:35am, told we don't do packages until after 10am. Come back explain my issue, let me get my supervisor. He can't come out now come back after 12. This is ridiculous. I literally live 5mins walking, 2 driving to this post office and I can never get my mail in a timely fashion.

Multiple times now, the postal workers have decided that "there is no safe place to leave the…read morepackage" AKA they are too lazy to try, and "left a notification" which they have not. When the seller informs me they delivered, because the post office certainly won't, the post office s then furious that I have the temerity to want my package. They are pissed off when I call, they are pissed off when I go in, when I do exactly as they request, they are pissed off that I listened to the other person. UPS, Fed Ex, hell DHL doesn't have any issues. Neither does any food delivery service, drizzley, Chewy, etc.

Under new and incredible management. I've known the manger for over 5 years from me order…read moreoutstanding Maplewood location. You can ask for a better person to do business with. I think Saturday hours are curtailed perhaps they are now closed on Saturdays but they are convenient on weekdays. One of the best PO's I've ever frequented.

There's a distinct, small-town feel to the Maplewood post office on Springfield Avenue. With large,…read moresingle-paned glass windows across its facade and an institutional decor within, it harks to an era of utilitarian architecture at a cost-effective price point. There are no ionic column or fancy inscriptions here, just a no-nonsense approach to what a post office should look like. In the 1970s. The facility could be placed in a time capsule to show future generations what a post office looked like in the final years of the 20th century, for good or bad. Inside, the post office functions relatively well. Not at a breakneck pace like ... well, I'm having trouble thinking of any post offices that fit that description. But it's not as plodding as others, and its convenient location (for me) will definitely keep me coming back, even though there's no automated postage machine or extended hours. For that, you'd need to go to South Orange, which I'd happily do if my needs called for it. I love post offices, and this one feels a bit more nostalgic than most I've visited recently. I also love efficiency, but I do appreciate a live person who can answer all your postal-related questions!

Came on a Saturday and had a great experience. Two people working so I didn't wait in line and I…read morewas treated with a smile! This place is clean and efficient!

Routinely terrible service. Rude and entitled. Avoid at all costs if you can. Sadly, the other…read morenearby Post Offices are not much better. Good luck.

The carriers don't comprehend that well,some are rude and need to be fired.l have made complaints…read moreso many times and l am still getting nowhere..

The absolute worst post office I have ever encountered. I have been living around here for quite a…read morewhile and my regular mail comes at 7 PM and my packages sometimes don't come at all. It'll update in their system stating that the delivery was attempted, but I don't have any slips to pick up my package and I'm 100% sure that they did not attempted the delivery due to the fact that I work from home, these guys are at the absolute worst in the business and I would feel much better if they just shut it all down in my area for this branch only

I came in on a Saturday around closing time. I needed immediate assistance, because I had been…read moregiven the run around at other locations that same day. Instead of turning my family away Cara (may be misspelled) called another location to help accommodate our needs. Even though her computer was already down she found us someone who would be waiting to help us at another location.

the clerk 12 she has very bad manners also she had preferences with certain people !…read moreI asked her for help she said not never happened to me on any location USPS . She should get a training how to treat the costumes. Was the first time and there and never again very disappointed

My package was accepted by this location but has been stuck there for weeks. it's not hard to…read moreanswer a phone call!! they say they have my items but refuse to ship it. Trying to resolve my problem was made infinitely harder by this location.

Please close this location and fire the employee. She sucks. Been here a few times- not that often…read moreand wondered why people were upset. She is definitely short on brain cells and has an attitude to boot. Then she wonders why you have an attitude. Maybe they cap her overtime because she seems to freak out when more customers come in. It annoys me to have to write this because honestly she seems like someone I would like outside of this environment. But doing business with her this way is horrible. I'm not going back because there are too many branches with pleasant, helpful people. Honestly I go for other people. Rarely mail anything myself because it not 1983 anymore.

This post office has had one person working there every day since I can remember for years it is so…read moreslow and every time I go in there and need help I let out a sigh, knowing that it's going to take a minimum of 15 minutes to get to the front of the line this place needs more workers and I don't see them advertising to hire. I don't understand why they just have one person and it is so slow.

This post office is poor at best. It is not clean, the service is slow with often only one person…read moreat the desk, working slowly, the supplies are limited, and the staff is unfriendly.

If your looking for service with a slice of attitude then step right up!…read more The staff her with the exception of my mail lady Lucy or the tall Caucasian gentleman that wears the glasses make it tolerable. I hate coming here, I try avoiding this place at all cost!

The Union, NJ Post Office is almost certainly the absolute WORST in NJ, hands down. Over the past…read moreseveral years I have had numerous, and I mean numerous, packages never delivered, lost or misplaced, delivered to the wrong house, and on and on and on...... it has got worse and worse each year to the point where we have now entered Pathetic and Ridiculous territory. Just this past week, they have claimed to have "Delivered" to my house 5 packages, 4 on Monday 7/27/26 and 1 today on 8/3/26, none have actually showed up. Also, this is not the work of Porch pirates or Theft, as we have proof of that. Nope, just the continued hiring of LAZY, INCOMPETENT and PATHETIC morons, from the Postmaster on down to the incredibly horrendous Mail carriers, who are more interested in talking on their cell phones or listening to music in headphones than actually concentrating on the correct house to deliver the mail to. What's funny is we have our house number in big numbers, right on our Mailbox at the front door, and yet, they still screw up. My advice is if you live in Union, NJ, don't use them, I often go to another town over to ship, and if you have packages to be sent to you, my advice is to tell the Sender to use UPS or FedEx. You will save yourself a lot of heartache.

The Asian lady is very rude. I'm only assuming she is Asian from her accent since she wouldn't come…read moreout the back because she was too busy gossiping on the phone and then lies and tells me that they don't give out change of address forms anymore which is a complete lie ..I just got one from fords post office ..she didn't wanna help and that's fine just don't sign up to work behind the desk at the post office ‍

Hands down best post office I've ever been to! Never crowded but the best part is the service…read more Swift and kind!