Literally waiting for a package. Sitting on my porch and I come in 9:25 thinking dang the mail…read moreperson never came. Checked the tracking and it said returned to sender as sender unknown at 7:58. Ok so I was on the porch when did this supposed delivery even happen? Update: Get to post office about my issue 8:35am, told we don't do packages until after 10am. Come back explain my issue, let me get my supervisor. He can't come out now come back after 12. This is ridiculous. I literally live 5mins walking, 2 driving to this post office and I can never get my mail in a timely fashion.

Multiple times now, the postal workers have decided that "there is no safe place to leave the…read morepackage" AKA they are too lazy to try, and "left a notification" which they have not. When the seller informs me they delivered, because the post office certainly won't, the post office s then furious that I have the temerity to want my package. They are pissed off when I call, they are pissed off when I go in, when I do exactly as they request, they are pissed off that I listened to the other person. UPS, Fed Ex, hell DHL doesn't have any issues. Neither does any food delivery service, drizzley, Chewy, etc.

Under new and incredible management. I've known the manger for over 5 years from me order…read moreoutstanding Maplewood location. You can ask for a better person to do business with. I think Saturday hours are curtailed perhaps they are now closed on Saturdays but they are convenient on weekdays. One of the best PO's I've ever frequented.

There's a distinct, small-town feel to the Maplewood post office on Springfield Avenue. With large,…read moresingle-paned glass windows across its facade and an institutional decor within, it harks to an era of utilitarian architecture at a cost-effective price point. There are no ionic column or fancy inscriptions here, just a no-nonsense approach to what a post office should look like. In the 1970s. The facility could be placed in a time capsule to show future generations what a post office looked like in the final years of the 20th century, for good or bad. Inside, the post office functions relatively well. Not at a breakneck pace like ... well, I'm having trouble thinking of any post offices that fit that description. But it's not as plodding as others, and its convenient location (for me) will definitely keep me coming back, even though there's no automated postage machine or extended hours. For that, you'd need to go to South Orange, which I'd happily do if my needs called for it. I love post offices, and this one feels a bit more nostalgic than most I've visited recently. I also love efficiency, but I do appreciate a live person who can answer all your postal-related questions!

I get understaffing can lead to long waits, but if I can be patient, so can the staff, and the lady…read morethat helped me definitely wasn't. Left us saying she "Had to go to lunch," but then came back less than two minutes later. Not sure what that was about. Maybe a lie and then she went back on it? I don't know. Then she began rudely hurrying us by waving her arms frantically and giving us attitudes when we had questions about delivering our mail. Very rude and disgusting behavior. Something's off with this place. Post office staff in other places have always been so nice, yet this place (based on other reviews) seems to consistently have issues. Replacing their staff is definitely in order. Very uncomfortable experience overall.

Ever since Maplewood's post office moved down the street to their current location, this post…read moreoffice has gone from good to very bad. You will always be waiting, regardless of the time of day you come to this location. They are understaffed - there is room for 3 employees, but there will only be one person sitting at the desk, and usually they are very chatty with everyone, making the wait longer than it is. On top of it, they are rude if you aren't prepared when you arrive at the desk. They should close this branch and have patrons go to Millburn or Short Hills.

The carriers don't comprehend that well,some are rude and need to be fired.l have made complaints…read moreso many times and l am still getting nowhere..

The absolute worst post office I have ever encountered. I have been living around here for quite a…read morewhile and my regular mail comes at 7 PM and my packages sometimes don't come at all. It'll update in their system stating that the delivery was attempted, but I don't have any slips to pick up my package and I'm 100% sure that they did not attempted the delivery due to the fact that I work from home, these guys are at the absolute worst in the business and I would feel much better if they just shut it all down in my area for this branch only

Small post office off the worst corner during business hours... hard to go anywhere other than turn…read moreright out onto the main road unless someone is kind and doesn't block the intersection. Standard services here. Small parking lot.

I happened to be around this area a few months ago, was gonna do this review but I forgot . Anyway,…read morethe post office is small I needed to mail something out and when I went in there was this lady who had a nice smile she was really polite too helped me out it felt quick I was worried it would be slow mo but I even got to laugh I mean she was funny. PKG was handled & everyone was happy , I can't really remember her name . I think she was the only one working that day.

My package was accepted by this location but has been stuck there for weeks. it's not hard to…read moreanswer a phone call!! they say they have my items but refuse to ship it. Trying to resolve my problem was made infinitely harder by this location.

Please close this location and fire the employee. She sucks. Been here a few times- not that often…read moreand wondered why people were upset. She is definitely short on brain cells and has an attitude to boot. Then she wonders why you have an attitude. Maybe they cap her overtime because she seems to freak out when more customers come in. It annoys me to have to write this because honestly she seems like someone I would like outside of this environment. But doing business with her this way is horrible. I'm not going back because there are too many branches with pleasant, helpful people. Honestly I go for other people. Rarely mail anything myself because it not 1983 anymore.

This post office has had one person working there every day since I can remember for years it is so…read moreslow and every time I go in there and need help I let out a sigh, knowing that it's going to take a minimum of 15 minutes to get to the front of the line this place needs more workers and I don't see them advertising to hire. I don't understand why they just have one person and it is so slow.

This post office is poor at best. It is not clean, the service is slow with often only one person…read moreat the desk, working slowly, the supplies are limited, and the staff is unfriendly.

I have been coming here for years. It's a very convenient place, very close to Costco. They have…read moreall the necessary services that any post office provides. No complaints here. This will continue to be one of the post offices that I rely on.

I would like to take a moment to recognize Alonda Chambers for her outstanding customer service and…read morededication. I was expecting an important Amazon delivery that had not arrived as scheduled, and I urgently needed the item for a national conference I was attending. When I contacted USPS, I was told the post office opened at 8:00 a.m., but when I arrived, I learned the public window wouldn't open until 10:00 a.m., after carriers had already begun their routes. At that point, I was extremely concerned and unsure of what to do. While waiting, I noticed Ms. Chambers preparing the work and customer areas for the start of the day. I knocked on the glass, hoping she might be able to help or at least point me in the right direction. From the moment she came over, she was kind, attentive, and genuinely willing to assist. Ms. Chambers took the initiative to check on my situation and went above and beyond to see whether my package had already been loaded. Thanks to her effort, professionalism, and willingness to help, she was able to come through for me during a very stressful moment. Her actions made a real difference, and I am incredibly grateful for her support. Alonda Chambers is a true example of excellent service, and USPS is fortunate to have someone who represents the organization with such care, initiative, and professionalism. I'd hire her for my office.

The Asian lady is very rude. I'm only assuming she is Asian from her accent since she wouldn't come…read moreout the back because she was too busy gossiping on the phone and then lies and tells me that they don't give out change of address forms anymore which is a complete lie ..I just got one from fords post office ..she didn't wanna help and that's fine just don't sign up to work behind the desk at the post office ‍

Hands down best post office I've ever been to! Never crowded but the best part is the service…read more Swift and kind!