Yesterday, October 23, 2025 was the worst experience I have ever had at any company ever. The lady behind the desk is lazy not friendly and rude.( Looks like the lady who someone already posted on here )...I came there yesterday to return a sweatshirt that was a gift that didn't fit ...when I got there. It was me and a lady behind me. The lady behind me told me that I was gonna have to get a box and pack up my own package, which was not a problem, but I wasn't aware it only took less than 30 seconds. The representative decides to take the lady behind me instead of me and decides to spend almost 40 minutes with this lady talking about whatever making mistakes and even forgetting to give her change back which took process longer when it was my turn again. I was aware that I did not tape the top of the box because I wanted to show her what was in the box because I thought she had to see what was in the box before I completely taped, it up, comes to find out when it was finally my turn. She tells me "you have to take the box" with attitude like my time isn't valuable and screams next. Basically she didn't want to help me ..and tried to take someone after me again and I've been waiting there for 40 minutes and it only took about five seconds to pack up my item. I was so upset I left and went to ups where I usually go and they so better customer service skills and the pack ur package and access without an attitude..I felt very uncomfortable and disrespected....Please replace her with someone who has better customer service skills ..this lady is straight trash and needs to be retrained!!!! I'd never come back to this post office and it's right by my house!! I'd give zero stars but it doesn't allow that ! read more