I am beyond disappointed with the ongoing service and conduct at this location. It's a chain…read morereaction of unprofessionalism that makes getting basic mail delivery impossible. * The Mailbox Issue: The plow trucks consistently block the mailboxes with snow, and instead of working toward a solution, the Post Office simply refuses to deliver. * Counter Service: When you inevitably have to go in person to retrieve your mail, the experience is even worse. The woman at the counter is extremely rude and treats every customer like a nuisance. * Uncalled-for Comments: Most shocking was the interaction with my carrier. After a civil conversation where I agreed to clear the mailbox as requested, he made a completely inappropriate and baseless comment about "getting out of there before he gets sexually harassed." It was bizarre, offensive, and totally unprovoked. I work for the government myself, and I know for a fact that this isn't how you treat the public. There is a complete lack of professional standards here. This town deserves better than this "jerk" attitude from people who are supposed to be providing a service. they need to get it together'

Absolute joke of a public service business. Mail/package delivery is always later in the day,…read morepackages are always a day later than the tracking states, and having Prime serves zero purpose as the delivery minimum is four days. This PO constantly delivers the incorrect mail repeatedly even after speaking to staff face to face. Might need legal intervention some where or how. If I could find a way to avoid at all costs I would. I try to do as much paperless billing as possible but you know some joints still want to waste time and money.

Clerks are incredibly knowledgeable and helpful. Carriers there work hard compared to other…read moreoffices. Postmaster and Supervisor are top notch. I asked about the parking lot and they already have a request in to have it fixed.

It's the post office near my house, so I must use it. I like that they have a parking lot and mail…read moredrop boxes for oversized stuff that won't fit in your own PO box). They'll leave you the keys in your PO box if possible. You can access the PO boxes until the doors lock around 7PM. This is helpful for those that work and have a life. There are a few workers now, and only 2 of them are friendly. There were 2 workers and both were friendly when I first joined this place. Oh well, change is part of life.

very new to the area, had to send a certified letter, very friendly and helpful with instructionsread more

The lake Ariel Post offices horrible for customer service and for their deliveries the long haired…read morepostal guy is nothing but a jerk he never smiles he throws your packages on your front door he destroys them they hang up on you it's an awful service stay away from this post office it's awful

Always friendly and curious. I've never had a problem with the service. Sometimes packages don't…read moreget delivered because of unseen reasons and I pick them up . They are always there.

One of my Deputy Yelpers calls this "America's ugliest post office." Now, that strikes me as a tad…read moreharsh, although it is remarkably nondescript. But I don't really care about the exterior appearance anyway. It's really about what goes on inside. Here, you'll see that the staff do take some pride in the place. There are glass-enclosed bulletin boards with various items of interest, local history and otherwise, for you to peruse while waiting on line. (I especially like the inclusion of the Van Gogh "Postman" - took me right back to Arles, if for only a very brief moment.) And you might indeed be waiting on line, especially if you show up at 11:00 AM - when they close for lunch for an hour. You'll have plenty of time to view the "Local History" bulletin board, too. You'll learn that they had something called Lutherland closeby. You'll actually have enough time waiting to commit the entire contents of the bulletin board to memory, if you wish. Naturally these little rural-area outposts have their own customs and practices, which might seem quite mysterious to an outsider. I was the first customer in line when the lunch break was over, but when I inadvertently presented my Deputy Yelper's PO box key along with the parcel notice card (perhaps not yet having entirely returned mentally from Arles) for the parcel I had been sent to pick up, the staff person barked at me (yes, as though I'm a delinquent child, to borrow from another review here), "So what do you want me to do with THAT?" So I quickly apologized for my goof, and as the clerk disappeared in the back, I turned to the other customers and asked, "Are they always so courteous here?" To which some guy (obviously resenting it that an out-of-towner managed to get in front of him for the noon-time re-opening) barked, "Didn't seem rude to ME!" As I said, they have their own customs and practices known only to the regulars. But the sought-after parcel was promptly presented to me, and as I left, tucking the package under my arm, I could only think of how Van Gogh's Postman Joseph Roulin must have carried his parcels in just that same way.

If you're feeling too happy and want someone to bring you down by speaking to you like you're a…read moredelinquent child head on over to this pathetic excuse for a USPS. They will always be happy to refuse your mail if you don't have a PO BOX (but a legal address). It's a shame that in what is primarily a vacation community that does not have mail to house delivery (and you're guaranteed an included PO box) you will be subject to harassment and condescending attitude by the postmaster and his staff. If you manage to jump through the hoops to actually get the included PO Box you'll be threatened that if you do not check it 2x per week it will be delisted and you will be charged. Does it matter that you don't expect to get much mail? Yes - because, as the postmaster claims, he must dutifully stuff your PO Box with the junk mail that he gets regularly. While I understand he must deliver the mail he is given, it's definitely used as more of an excuse to NOT give you a box (or discourage you from having one). It's too bad because the Poconos are wonderful and pleasant except for this sad, miserly exception of an establishment. I wish I could redirect tax dollars to someone who wasn't a misanthrope.

I can`t say enough great things about this Post office, from the courteous and professional conduct…read moreto the considerate and knowledgeable actions given to the customers. Should be an example to all other Postal Offices!

One of the best post offices I've ever had the pleasure with which to do business. Highly…read morepersonable staff that welcomes customers and treats them like people.

The guy today help me through my passport renewal after years. I was very confused with the process…read morebut he helped me through each steps. I feel I might have taken extra of his time so I hope he I didn't get into any trouble.

One of the female workers is deeply troubled and very unkind. Every other worker is friendly but…read moreher, regardless of how you approach her, and it makes mail stops stressful. You end up praying you don't come into contact with her. The carrier also lies when delivering mail to mail boxes. They routinely mark mail boxes full and mark the delivery impossible, yet there is no mail in the mail box whatsoever. Liars & cutting corners at this post office.