They drop packages at addresses that don't even exist…read more Their customer service is even worse.

I had the best experience at this post office. The postman was happy and kind to everyone he…read morehelped. He went out of his way to help me find a box and get the best rate for my a gift I was sending to my granddaughter. Grant it it wasn't busy, so he was able to give me individual attention, but I know he would be just as kind as a helpful to all. Thanks for making my day!

My review is for both inside and outside post office personnel. My mom was expecting a package and…read morethe tracking said it had been delivered on Friday the 11th. We stopped into the office and had them look it up. The system stated that it was delivered to a lock box. They left a note to the driver but told us that they wouldn't be able to look for it til the next day because the driver was already completed with her route. We headed back home. On the way home, we saw a USPS driver at the mailboxes up the road from my mom's box, so we decided to stop and ask her to see if she could look. Even though it wasn't part of her route, she agreed to help us. She met us at my mom's mailbox and looked through the lockers, she even looked through the neighbors boxes to make sure the key wasn't accidentally placed in the wrong mailbox. It looked like the key is wasn't delivered at all. Luckily, Sandy, our superhero USPS driver, located the box for us. This USPS location went above and beyond for us today. I would give 10 stars for Sandy taking time to help us locate our missing mail!

The "manager" is a complete train wreck. I watched her b*tch out two customers in a row, apparently…read morefor doing nothing more than EXACTLY what she had told them to do. So, apparently in order to get your business done, you first have to listen to a 10-minute lecture, and then after doing EXACTLY what you had been told to do, she berates you for another 10 minutes. Ugly!

This is the best post office of anywhere I've lived! Mail is always on time, and the people are…read morefriendly!

friendly and helped me print a label I forgot. I have been in a few times but not often and have…read morealways gotten the same great service.

A great place to do business. I would rather go here than the post office anymore. The people…read moreare great doing business with.

Great customer services Low cost fast available services…read moreand good mechanical services highly recommended to ensure safety and quick service available 7 days a week

This store has the best staff - so helpful, informative. They work together well as a team. The…read morestore offers shipping services as well as notary and other business services- eg document sales shredding. A gem of Elko.

We were the recipients of a package that was packaged and sent from this location- the pkg…read morecontained heritage items that were sent to us for grandchildren- the items were broken- there was insurance on it but we were just crushed that the contents of the box were not separated properly and not wrapped correctly for shipment- a clocks weight was NOT in a separate box and so it crushed all the glass items that were contained in bubble wrap & we received just BAG-O -BROKEN glass- in addition the receipt given to the person shipping the items was NOT correct & created problems when filing a claim- so please be aware and you should have breakables in individual boxes and the items should not be allowed to crush and tumble which is what they do in shipment & the staff should advise customers that about the shipping issues-

This place has gone down hill since they started trying to sell her business. The lady working…read morethere is absolutely rude, and very unprofessional, and seems shady in my opinion as she is too wrapped up in gossip and social life, and not her customers who need to ship things and then be on their way. You're better off to just take your packages directly to the UPS office located off Pioneer Way (East Idaho St., right on Union Pacific, right on Pioneer) rather than risking your package, and the delivery to this lady. Hopefully they sell soon and someone else takes over, but until this lady is gone, or no longer permitted to ship Packages, I'll be using FedEx or going out to the actual UPS place on the east end of town where they know what they are doing and can handle packages better (they end up there anyway).