Someone opened my mail, stole a gift card and re-taped it shut. The recipients mailbox is locked ,…read moreso the thief was a postal worker along the way somewhere. It had $100 insurance on it, but I am only getting $15 back instead of the $50 that they stole (and I provided all evidence of.)

Very helpful. A very good place to put your packages together if need be. Prices are good they…read morealways give you all the options.

Racking my brain trying to figure out how to say this...so I'll just simply say...if there's a…read morecloud in the sky, you aren't getting your mail delivered that day. If there is a flower blooming by your mailbox, and there happens to be a honeybee on it, you won't be getting your mail delivered that day. If there is a car parked within 20 feet of your mailbox, dang it, the driver just cannot access the delivery location! If it's the second month in a row with a Friday the 13th, oh lordy!...you ain't gettin your mail today, no-sir-ree! If there's a...well, I think you get the idea by now...THE MAIL DELIVERY PERSONEL ARE THE ABSOLUTE WORST...PERIOD! BRING BACK THE PONY EXPRESS!

This is the best post office! I actually go out of my way to go to it. The people are very nice and…read moreso helpful. Lines moves quickly.

Whenever I come in and Asheema is working I always run into issues, I never run into issues with…read moreany of the other employees. I come in with package slips and she never comes out with all of my packages, I'll have to tell her there's more and she says the same thing everytime "this is all I saw back there" but when she goes back to check again she comes out with the rest of my packages. My boyfriend and I live together and we have never had issues getting each others packages before but she tries to tell me that I'm not authorized even though our addresses are the same. The other employees have always been helpful and never had any problems.

This post office repeatedly puts off requests for mail keys/change of address etc. the staff are…read morevery abrasive, in particular a woman named Holly. She is uncooperative and extremely aggressive. I have had to go numerous times to this post office recently and have nothing but negative experiences. Holly also confronted my partner who also needed services and slammed a door in his face and threatened to call the cops bc he was told to wait for information by a manager. This is extremely inappropriate behavior especially when working in a public service building. I sincerely hope this actually gets taken care of in the future.

Honestly, not that bad of an experience. Both before COVID-19 and during COVID-19, I've had to go…read moretake care of some basic mailing business, and the people that I worked with behind the counter were pleasant and quick. They were very helpful with me not knowing my options, and even though there was a decent line of people, they were great. Even when I was in line, it wasn't that long of a wait. I've had much much worse experiences. And frankly, when you walk in and see that 10-15 person line and have to wait 20-30 min just to see the person behind the counter, at least you have someone nice to work with that made that whole waiting experience inconsequential. I'd recommend this USPS location for sure.

It is hit-or-miss with this branch (Downtown Colorado Springs). I walked in mid-week recently and…read moreonly one employee was at the counter while 13 customers were in line. There were other employees there, but they would walk by and go somewhere else. It was maddening! There were people standing in line who just had to drop a package off because the self-help bin was full (and therefore locked). Today, December 31, I walked in at 12:33 p.m. and the counter was completely closed (the steel curtain was down). No signage on the doors to indicate the branch would be closed today. Luckily the main door was open, and I could use the self-serve stand to mail my pre-paid business packages. BUT, if the self-serve bin had been full (and, as a result, locked), I would not have been able to drop off the packages I needed to send out today. Today is not a holiday and the hours posted online are as follows: "Tuesday, December 31 (New Year's Eve) Local Post Office locations will be open." I would use the Rockrimmon or Briargate branches and avoid this one. Briargate is exceptional.

Small post office, small parking lot but saved me an hour of time leaving another and using this…read morelocation. I didn't have a problem with finding a parking spot, but I was surprised how small the lot was. I wasn't worried. I know the area and would easily find a spot. However, that's me. I walked in, during the Christmas last minute rush, found only a few people in line. The line went quickly, and my package was out of my hands in under ten minutes. The staff was friendly and helpful.

Doug is completely disrespectful and unprofessional!!! i never would have thought a postal service…read moreemployee would just throw keys at a customer and disrespect them due to a language barrier!

Came in for a passport. I thought I had a reservation, but apparently it did not register into…read moretheir office. They almost sent me away, despite it not being busy but they decided to allow me to fill out the application and apply for it anyways. The process was quick and easy. As long as you have the documents in order, everything is smooth! They do have walk in available on most days, but this was apparently not one of those days, but they were kind and helpful enough to process me through! A+

This review is for the lady at the post office itself not necessarily for the drivers at the post…read moreoffice. I got a package that said "no access to delivery location" and I called the post office not expecting to even talk to anybody, but the lady I talked to was very nice and she looked for my package and did not find it and ended up taking my name and number down because she was going to keep a lookout for it and keep looking for it and said she would call me back if she found anything. Which I wasn't really expecting just from my previous post office experiences.

Most people only leave reviews for USPS when it's a bad experience, hence the overwhelming 1 star…read morereviews on this particular USPS. I frequently sell things online and come here to drop them off (multiple times a week.) The drop box inside doesn't scan items the same day if you do it after 4pm, so I opt to stand in line to get them manually scanned with a receipt. ALL the workers at the front desk area are kind, helpful, and seem to enjoy their job. The service is semi slow but that's to be expected if there's only two people working the front and 10+ coming in at a time with various different needs. I've lived in a lot of places and frequented a lot of different USPS stores - this one is by far the best. Ignore the negative reviews and go inside if you're having a mail issue, they'll help you out with great customer service.

After reading reviews I was hesitant about using this location for a PO box. I found they total…read moreopposite of most reviews - Staff was friendly, knowledgeable and willing to help. I you need a POBox or somewhere safe to have packages sent - go see them you won't be disappointed!

Not a post office here-. Not a post office here-. Not a post office here-. Not a post office here-…read more Not a post office here-. Not a post office here-. Not a post office here-. Not a post office here-. Not a post office here-.

I like this little annex. I have used it several times while in the area. It is a lot less busy…read morethan an actual post office so if you have a quick transaction it's a good place to add to your errands list to get things mailed without having to wait in a 30 minutes line.

The owner and staff are always helpful and friendly. I'm so thankful to have a local post office…read morenearby.

Unparalleled service by the girls at this site~ especially Becky. I had to mail a handmade gift to…read moreSadi Arabia and it was a complex process. Becky took charge, shopped the best option with tracking. Excellent old fashioned service with thoughtful attention to detail. I will not go anywhere else. Bravo!

If you're looking to print something, this is your place. The process is SO easy and the staff were…read moreso kind and walked me through the process my first time. Using your phone and Apple Pay, you can go write to the printer and send the document you want to print. It's very affordable!

Very accommodating. Shipped a number of valuable pieces of pottery which were well packed by the…read moreseller but overlaid with additional packing which was equally protective. 3 pcs were packed-2 in a 24" x 24" box and 1 pcs in a 14" x 14" box both with styrofoam peanuts and shipped from Colorado Springs to Houston for $100.00. Although weight was not an issue given packing, shipping and how accommodating the staff was in handling the process I must say I was exceptionally pleased with the service and the outcome. Kudos for a job well done.