Josh, is the foundation of this office. He's a great asset, knowledgeable and friendly.read more

If your not a local, don't bother coming here. Josh, the larger, smooth headed male with the…read moresarcastic attitude is a exactly what you think of when dealing with the "locals only" atmosphere. If he doesn't know your name, stay away!!

This place is a convenient location. They allow 30 minutes of parking for free…read more Scott is a nice guy, the only issue I've had here that sometimes makes me hesitate coming in.. is a guy named Phil.. he was very kind and smiling with people, maybe he is racist? I walked up as normal asking questions telling him I am new here. He told me that even though my package said delivered... that I needed to wait until the next day because I don't have a QR code. I was very upset, I was adamant about getting my package because it was my only day off. After talking with the mail carrie, I decided to go into the line and let people cut until I could get another employee.. SCOTT!! He helped me RIGHT away, he walked me through it without having to tell him I was new.. he simply told me to look in the mailbox for a yellow slip, and it was that simple. Got my package for work on time. I wasn't going to leave a review but I was in Phil's line today and he completely ignored me and just got my package and when the surgery popped up on the screen of how the service was.. he clicked SATISFIED for me... how bold. This guy is very awkward to me around.. hopefully he changes his attitude to make people feel included.

This is hands down the best post office I've ever had to work with. The staff are amazing and they…read morego out of their way to be extremely helpful and friendly.

If they had negative numbers I would have given this post office a negative 5. I have used this…read morepost office for the last 2summers but will never use them again. To many issues to list them all but the latest is that my change of address obviously isn't working and i am not receiving my mail at my new address. It is impossible to reach anyone in this office. I've tried e mail and phone calls. I have 2 packages that were delivered there and I don't know how to retrieve them.

I've lived here for over a year now, and I don't even bother with packages for the usps, only ups…read moreor fedex. They can't even deliver regular mail without screwing it up. I'll get checks 2 weeks late. For example, I have one check and bank statement that should have been delivered Monday of last week, but they still haven't arrived. I did get my junk mail on time though. Thanks for nothing, I guess.

We've had a box here for over a year and have had all great experiences. Everyone is helpful and…read moreknows us by name. They start getting our packages when they see us walking in the door. They even offer to help us take oversized items out to our car. I suspect that the one-star reviews are from competitors.

I had an opportunity to pickup a package that was sent to me by another UPS Store. That store was…read morelocated in Oro Valley, AZ. The cost of shipping that package was $108.00 for a two day delivery to Breckenridge, CO. When proceeding to the Breckenridge location I was informed that there was a fee $40.00 for the store to receive the package. There was no fee schedule for pricing; it was in my opinion a commissioned transaction. That said, with no published rate.... Fortunately, I have contacts deep within UPS and will convey this shady and dishonest business practice. I would not and cannot recommend this establishment.....!!!!!!!!! Avoid at all costs......

Rude employees with no sense of customer service. I rolled into the lobby at around 12:00 and there…read morewere two people standing in line so I open the lobby door and drop into line. The clerk looks at me and says "we are closed". I said "the door was open and I just need to pickup my package." He says "we are closed for lunch". When I said "so you're going to make me come back later this afternoon" he says "I can make you". All three of us just looked at him. If this was a private business it would be out of business.

Horrible, rude! I get a package every month at the same time…read moreand every month the bitter women who is rude to everyone who lives here in Frisco tells me if I had a package I would have a notice in my box. This month no different. That rude women tells me no. When I give a teaching number and she goes and gets my box she tells me that sometimes notices don't make it to the boxes! What Are you trying to keep my box and I'm sure countless others? Isn't that theft?

Terrible service, bad hours and always understaffed any given time of day takes at least 15 mins to…read moreretrieve 1 package as there is only ever 1 employee at the counter working painfully slowly

Rian and his team have turned this post office around! It's running so smoothly now!! Bravo!!!read more

Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

I mailed a package with Just Send It, and the entire experience has been extremely disappointing…read more My package was reported damaged, and while the company opened a claim, I received no meaningful updates. After several trips to the store and a week of silence, I finally got an email asking for details about the package contents. I responded immediately with descriptions and photos -- that was over a month ago, and I have heard nothing since. At this point, I'm out the cost of shipping, and my package and its contents are missing. The store itself is unorganized and cluttered, and when issues arise, their customer service is nonexistent. They do not follow up, communicate, or take responsibility. Strongly do not recommend.

Miraculous Changes! I have owned property in the area for 20 years and the Dillon Post Office was a…read moresource of frustration, depression, and anxiety levels higher than war deployments & ex-wives combined. It is finally being occupied by employees that possess passion, integrity, and most importantly intelligence. Highlights Include: * Supply ample package locker box kiosks; no more 4 hour lines for a single package. * Provide residential address to circumvent the many shippers that refuse PO Boxes (eg. 500 Lake Dillon Dr Unit [PO Box #]); this is a seemingly simple but brilliant change that will significantly reduce frustration, depression, anxiety. * Promise to attempt customer contact if an issue is encountered regarding delivery. * Clean with modernized fixtures; supervisor repainted main lobby himself. Grateful, I could literally (rare modern proper use of the word) write a dissertation on the negative life altering issues I have experienced; these changes must be divine intervention.

I live at the Cove in Dillon. My Amazon packages keep getting lost. I had a package shipped. Never…read moregot to me. I ordered a replacement. That one ALSO gets lost. Amazon will not send more than one replacement. So now I just cant get that item. I have a subscription for another item. I got someone elses package instead. Unfortunately, I didnt notice for a few weeks and now I cant get a replacement. So, I'm out $100. 3 packages lost in the space of 5 weeks. Apparently, I need to go to the mailboxes and watch over them to make sure they dont lose my stuff.

We were helped by Maggie and she was so helpful, kind, and went above and beyond to help us out…read more Thank you!!!

I would say if you can use ups do yourself a favor. Vail post office people give zero damn, are so…read morerude and disrespectful and keep loosing packages including multiple legal documents. Dealing with them is like dealing with a toddler that is unreasonable and wants to throw tantrums. I have never seen someone so uncountable. They lose your package and would just stare at you like "we don't know". The absolute worst people work here and I am super tired of dealing and relying on the worst! They might be underpaid or overworked but nothing absolutely nothing gives them an excuse for the level of unprofessional bs!