I felt compelled to write a review for this establishment because the customer service woman, who helped me today was so kind and helpful to me. My Mom had been at an assisted living facility in Michigan and we recently moved her out of state. I was being billed for services that had already been paid for... Colleen was honest and courteous. She researched my concerns and followed through with a return phone call within five minutes of our conversation and told me that her company actually owed my Mom because we had been charged too much.
It was so refreshing to be treated with respect and kindness. I only hope that more people have this same experience with other companies! There are really good people out there in the world!
Thank you Colleen!!!!!! read more