Buyer Beware! I've been in the business of buying and selling homes for several years. The…read moreclosing with 1st Signature Lending was by far my worst experience. Originally slated to close on 11/22/22, we actually closed on 1/23/23. Days before our original closing, the lender realized the buyer didn't have the needed work history. I certainly don't fault the lender for the buyer's work history, but this should have been apparent weeks earlier. As our second closing date approached, the lending company failed to file the neccessary form with HUD causing yet another delay. At this point, I began guiding them every step of the way as if they'd never performed a closing with reminders like - have you schedule the appraiser? Even this wasn't enough. When they scheduled the "rush" appraisal, they still offered a full week turn around time. When I politely reached out to the appraisal company, they were able to turn things around much more quickly. The buyer's realtor had to send information they needed (all available in public records) as they didn't appear to know how or where to find it. Potentially the most frustrating part of the process was when I escalated my concerns to the VP of Lending, Matt Bridgeman. I hoped he would get involed to assist the team in the challenges. Instead he made false promises to "keep me in the loop" and "get back to me after talking to the team", but never actually returned a phone call. I would not recommend this company.

Wonderfully friendly folks, that truly care about you start to finish with your new construction…read moreloan. Cannot recommend them enough.

My husband called Monday to ask a few questions, and the senior loan officer who received the call…read moreinvited us to gather our information and meet with him Thursday, which was the first date we could. We met with Aaron S. Brown. His explanations were clear, and he gave us exactly the information we needed to proceed. He even prepared us with information we did not know to ask about, further clarifying the process. We have been working with another mortgage broker for months, jumping through hoops just to be met with further hoops. Within days of calling and minutes of meeting with a First Option representative, we accomplished more than we had after months' working with the other. Mr. Brown was very clear, knowledgeable, helpful, and polite. The day of our visit, there was a winter storm and we had car trouble which delayed us a few hours. Mr. Brown accommodated our last-minute emergency, and was still able to meet with us within minutes of our arrival at the office--no wait, no hassle, all assistance and answers. Their slogan is "The people you call first." I whole-heartedly agree.

First Option is the best! I was a first time home buyer and very clueless of the process but Jarad…read moremade it go seamlessly and answered any and all questions I had along the way. Even after my loan was processed and had been living in my home for a few months Jarad still helped me with questions I had following. I highly recommend Jarad, Brandon, Lisa and everyone else at First Option.

I'd give this company zero stars, but I have to give it at least one star so you can read about how…read morebad they are. If you are looking for a good mortgage company, then keep looking and run as fast as you can away from this company. They owed a refund check for reimburse us for overpayments made for the last six months. Looks like we'll have hire a lawyer and have the company audited to recoup our funds.

Would pay good money to give negative stars. Have been calling this company with the same issue for…read morethe past 2 weeks (called 2 years ago but dropped the issue because we got so frustrated). Every time I call I get some other recommendation of how to get the issue resolved. I even spoke to a manager who told me to directly mail documents to Freedom Mortgage in Indiana to resolve this issue. After mailing the documents, I call back to ensure they've received after tracking verified they had arrived. They say they can't find them. The next representative I spoke to who couldn't find them said I could just upload the documents. After uploading, they just send me a generic, ambiguous message saying they are working on it. Unacceptable if you have a choice, avoid this company at all costs.

I cannot recommend Fairway Independant Mortgage enough, specifically Ale Luna. (Pronounced…read more"alley.") If you have not done a home refinance during these unprecedented low rates, please pick up the phone and call Ale! The process was easy, but Ale was by our side every step of the way. She is knowledgeable and helpful. The processors that we worked with were also very nice and efficient. We are so thankful that Ale and Fairway were recommended to us.

Lucas called me with idea to refinance my home loan. He made the ptocess simple for me and…read moreanswereed my quesions

If I could give them a 1/2 start I would. I rarely leave reviews UNLESS it is great service before…read moreand after. Well I will tell you this....They are absolutely WONDERFUL to get you in there and get ALL your info, get the loan. BUT IF YOU HAVE AN ISSUE after, FORGET IT!! Don't plan on getting it resolved very quickly. We received a check sent to pay of loan and for some reason the check was stop pay by Royal Mortgage. So that company I sent it to now says I owe them money due to NO fault of me. I have tried to get ahold of Royal Mortgage at the text# they gave me before the loan to see what to do. I was told a check was sent out over 7 days ago to me to pay and it has not arrived. I want this taken care of and it seems to be lingering SINCE the 1st of the year. IT needs to be DONE. I WILL NEVER RECOMMEND THIS COMPANY TO ANYONE.

Jeff was fantastic all around! Great communication and attention to all details!- no question went…read moreanswered and he was top notch!

From the owner: Sierra Pacific Mortgage provides quality mortgage lending services throughout the United States…read more Equal Housing Lender and NMLS #1788.

I worked with several lenders throughout my homebuying journey, but the difference with Chris Beggs…read morewas immediately clear. From day one, he was transparent about which loan options weren't available and which ones would best suit my situation. He was honest about his limitations and always clear in his communication, which helped make the underwriting process much smoother. Unlike others, there were no surprises or last-minute requests for extra documents -- everything was handled upfront. Chris truly stood out for his professionalism, guidance, and genuine dedication. I really appreciated his support every step of the way. Not to mention his Calmness despite how nervous I was! This process is already overwhelming and very stressful if you d like to Save yourself some stress and hard time just start it whith him without looking for other options.

I received the best mortgage rate on the market. Chris Beggs was outstanding to work with. He…read moreanswered my texts and calls immediately and was very helpful with all of my questions.

Kim was an amazing help in purchasing my first home. She was attentive, patient, and kind. I…read morehighly recommend her services to anyone looking to buy a home.

We worked with Tracy Harding and she was fantastic throughout the entire homebuying process. She…read morewas always just a text or phone call away, even outside of work hours or when she was sick, she truly made a difficult process almost effortless and seamless! I recommend MJW mortgage as a preferred lender.