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Urology Specialty Group

1.9 (9 reviews)
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Florida Center for Urogynecology

Florida Center for Urogynecology

3.4(20 reviews)
13.4 mi

Dr Jennifer Pollak MD has been my urologist since 2011 and would not use anyone else…read more The Hollywood office has a big parking lot although is very full. Took an elevator to the second floor since the stairs looked exhausting. The front staff was very friendly and provided me the all too familiar registration packet to fill out. The waiting room was small but only a few people waiting. I was called into an examination room within ten minutes. Dr Pollak is a joy to speak with and is super knowledgeable in her profession.

I am filing this complaint because this medical practice has an undisclosed policy requiring…read morepatients with what it considers a "high deductible" insurance plan to pay the full cost of a visit upfront rather than their insurance copay. The problem is that this policy is not clearly disclosed before the appointment, and the practice cannot explain what qualifies as a "high deductible." On May 6, I attended an appointment with Dr. Jackeline Castillo. Before the appointment, I completed all required paperwork and provided my insurance information. At no point during scheduling, registration, or in any forms was I informed that I would be required to pay the full cost of the visit because of my deductible. No one explained what deductible amount triggers this policy or what my financial responsibility would be before I arrived. When I arrived, I was told I had to pay $203.30. I was already there, I was sick, and I needed to see a specialist, so I paid $203.30 and proceeded with the visit. The medical care was excellent. My complaint is not about Dr. Castillo or the quality of care. It is about the office's billing practices. After receiving my UnitedHealthcare Explanation of Benefits (EOB), I learned that my actual responsibility for the visit was only $14.92. I was charged $188.38 more than my insurance determined I owed. On June 19, 2026, I contacted the office and asked where this policy is disclosed and what deductible amount is considered "high." The representative could not direct me to any website, form, or written policy and simply stated that it was the office's internal policy. I am requesting reimbursement of the $188.38 overcharge and that this practice be required to clearly disclose these billing policies to patients before appointments are scheduled.

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Florida Center for Urogynecology
Florida Center for Urogynecology - Jennifer Pollak MD

Jennifer Pollak MD

Florida Center for Urogynecology

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Richard D Levin, MD FACS

Richard D Levin, MD FACS

3.2(10 reviews)
12.7 mi

Office was dingy and disorderly -He was rude, fastidious and pompous -Refused to write me script…read morefor pain for 6mm stone since he said "he doesn't write prescriptions for pain"?? And Made me wait like two weeks for surgery even though I only have 1 kidney and it's jammed by big stone ..I asked him isn't time of the essence because of the solitary kidney ? He said "you'll be fine". Day of surgery after waiting and waiting someone from Aventura Hospital cancelled surgery after already being on the surgical table and had been drugged twice. I got up off the surgical table in the OR and drove myself to memorial hospital in renal failure. I will never understand how he can practice medicine like that. I acquired an acute kidney injury which has left me with compromised renal function and I had to have specialized surgery to remove damaged part of ureter because of damage the stone made on the ureter. I was forced to have my ureter resected and reconstructed because of the trauma from the stone and the length of time it was allowed to stay stuck . I would not recomendad Aventura hospital since the OR cancelled surgery abruptly because the ceiling was collapsing while I was on the surgical table. Just So you understand, the hospital called me the day before the surgery to cancel it because they lost the lazer to be used for surgery. Only to be called back 30 min later saying they had found the lazer and the surgery was back on. I know it sounds crazy but this happened to me a year ago and I never wrote a bad review nor sued the Dr. nor the Hospital but now I receive a bill in collections from Dr Levin for like $88. So you get the scathing review above. Dr. Levin, Sir, You suck! And so does Aventura hospital.

Office assured us that they would be able to handle my particular issue. When we arrived dr levin…read morehad basically zero knowledge on treatment or protocols for my issue. They charged me $425 for basically nothing. He was flat out wrong on several assumptions he made. I paid $425 for him just to refer me to another fertility clinic. Also tried to do a rectal exam on me, highly unusual for my particular case. The main side effect of a medication I take causes my issue and he was looking for other reasons for it. Would not recommend at all. Waste of time and money.

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Richard D Levin, MD FACS
Richard D Levin, MD FACS
Richard D Levin, MD FACS

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Perito Urology

Perito Urology

3.8(13 reviews)
11.3 mi

Dr Perito is truly a class act. He is a very highly sought after Doctor. So his office is very busy…read more. He is hands down the best urologist in Miami. Rest assured you are in good hands. Three years ago I went to another doctor and had a procedure. I had many complications, depression, anxiety, and a feeling of hopelessness. I found Dr. Perito online an he had good reviews. Other doctors didn't want to help me and wanted to charge me thousands of dollars. Dr. Perito was concerned for me and wanted to help me. A truly good man. So hard to find nowadays. He even goes to third world countries to help less fortunate people for free. What more can I say about this doctor. Thank god I found Dr. Perito. Thank you Dr. Perito for everything you have done for me. Also don't let me forget about his assistant Brett he's also great they make a good team.

You know you're dealing with the best when the worst criticism anyone can offer is that they're…read morebusy. I traveled a long distance specifically to be treated by the absolute best--and Dr. Perito and Brett Levitt exceeded every expectation. This is, without question, the most elite doctor/PA combination in the field. As a pharmacist, I can confidently and happily confirm this. From the very first interaction, their professionalism, confidence, and precision were immediately evident. Dr. Perito's expertise and experience are unmatched, and Brett Levitt is exceptional--highly knowledgeable, meticulous, and genuinely invested in patient outcomes. Together, they function as a perfectly synchronized team. If you care about safety, aesthetics, natural results, and long-term outcomes, this is the place to go. There is no rushing, no guessing, and no shortcuts--only thoughtful planning, transparency, and true mastery of technique. The entire experience was smooth, reassuring, and absolutely worth every mile traveled. I would do it again without hesitation and recommend them to anyone who wants the best possible result, not just a result. Simply put: world-class care and world-class results.

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Perito Urology
Perito Urology - Waiting Lounge

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Perito Urology

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Urology Specialty Group - urologists - Updated July 2026

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