Went in pretty late, not hoping for much, but Chris is a very very knowledgeable genuine sales man…read more We went in there expecting to deal with a very car salesman type, but we were very wrong. Chris asked a lot of questions and successfully helped us find the best mattress for us, he was very helpful and kind. That type of genuine customer care seems very hard to come by now days, which is very upsetting and discouraging. We very much recommend you stop by for your mattress needs. As I type this we are waiting for our mattress to be delivered so I can't comment on the quality of mattress. We will have to wait and see.

Great experience. Chris was our salesman and very informative and found us a fit good for us, for a…read moremattress. Delivery men were very nice as well. We were missing one thing and Chris the manager offered to bring it to us after work, so as not to inconvenience us. How nice is that? The delivery men offered to go get it even though we were their last stop. Great customer service all around !

Got exactly what we wanted and delivered to our home. Our king bed is great!! A pleasure doing…read morebusiness with a local family owned business

I just seen someone trashing these guys on Yelp (surprised face!) and thought I would throw in my 2…read morecents of defense. We have had one of their mattresses for 2 years now and it is easily the best mattress my wife and I have ever laid on. We tried all kinds of expensive mattresses and we will absolutely recommend this place to anyone.

Jobe was an excellent sales rep. When we walked in the door he greeted us and apologized because…read morethere would be a bit of a wait as he was already with a customer. That was no problem for us as we wanted to look around unrushed. When he was available, he approached us and asked pertinent questions about what we were looking for..and answered our questions in a friendly but professional manner. We purchased a bed and made arrangements to have it delivered today... Just a week after we purchased the bed. Eric and Oswaldo were the delivery team; were very efficient and informative and professional, punctual. They carried three mattresses up a a staircase... And made them look like lincoln logs. We are grateful to Urners, as we have been in the past when making purchases. You will not be disappointed with any Urners location.

I would have given no stars but it was not an option. PLEASE…read moreDO NOT BUY from them. They do not care about customer service, much less the consumer. They sold me a washer that does not work and won't make it right. They want me to pay a 25% restocking fee on almost $1K washer.

We purchased a mattress about 2 months ago and the service was great. We went back to exchange that…read moremattress and Ashlee was exceptional in her assistance and attitude. Would recommend her and the delivery team to anyone.

Highly recommend, very professional staff, very clean and friendly atmosphere, great customer…read moreservice!!..

Had a really good experience here purchasing a new queen size bed. I try my best to show support to…read morelocal businesses and this one got my attention on yelp. I first called over the phone to see if they had a firm queen in stock which I could purchase and throw on back of truck and haul home. Cesar Juarez answered the phone, was very friendly, answered my questions and made me an appt to check them out. At the store I narrowed my choices down to two and I ended up purchasing a firm Kingdom brand queen bed. I got a good price, was treated very well and found what I was looking for. Very happy with my purchase.

Best prices in town! We checked about 3 stores before this one and was definitely surprised at the…read moreaffordable prices. We ended up buying everything that we needed for our house here! Thanks to Cesar for helping us through the process. I would highly recommend this place

Two twin beds and mattresses had been delivered to my house and unfortunately there were ticks…read moreattached to the plastic. Upon confronting the store they denied anything and they don't help so be careful when you buy from the store you will end up with ticks

Was time to update my brother's sofa so we did some research on reviews and Affordable Furniture…read morepopped up. We had a bunch of questions over the phone about a certain sectional sofa they had in stock. The gentleman that assisted was very friendly, answered all our questions of what they had in stock and listed prices. We ended up purchasing a really good quality sectional couch at a really good price. The quality of furniture at this location is actually really good. Don't let the location fool you. Yeah it is in the hood, but you won't find prices for the quality or furniture they offer.

Popped in yesterday to see what we could find and hit the jackpot in meeting Chase. He was such a…read morepleasure to work with and really listened to our wants and needs. In listening to hear exactly what our essential complaints were with how we were sleeping, he offered the best selections they had to offer which were all at a great value. He even went above and beyond surprised us with some clearance selections that we didn't even know were available! Such a pleasure to work with and completely exceeded our expectations. Thank you again Chase for giving my back pain the rest it deserves!!

Amazing selection of mattresses and outstanding customer service. We didn't feel like they were…read moretrying to sell us things we didn't need, and they showed us exactly what we were looking for. They offer a nice warranty as well, which we definitely took advantage of. Overall, I was actually surprised at how much I enjoyed mattress shopping. The price was also fair!

I've purchased two mattresses from Robert and recommend his products and service to anyone looking…read morefor quality beds for an inexpensive price. Robert is very upfront, professional and accommodating when deciding on what mattress works best for you. You will choose your selection privately, by appointment only at his indoor wear house. It's easy to make your selection as he has all his merchandise lined up from least expensive to more higher end selections, and will explain the differences in quality as you explore your options. This business is a one man operation which keeps the prices very low!! I am happy with the quality of my mattresses and I look forward to purchasing here again in the future!

Robert deserves 0 star for customer service…read more We recently bought 2 mattresses from Robert at Box Drop. He clearly told us that the basic mattresses come with 30 day warranty in which we were ok with. Within 4 days, both mattresses sink. 4 DAYS. We brought up the issue to him and he refused to take responsibility. He said that he cannot take them back as he operates a clearance center. We then asked him then why do they have 30 day warranty. He said 30 day warranty does not cover foam. It only covers springs and stitching. He never informed us what is covered. If you plan on buying from him, pay by credit card so that you can charge back with the bank in case he runs again. See photos for our conversations and you can make your own decision.

This is an awesome place to buy furniture, very affordable prices, outstanding service,read more

From the owner: We specialize in providing our customers a quality furniture and mattress's at low warehouse prices…read morewith many styles of Bedroom and Dining room sets, Living room furniture, Tables, Lamps, Rugs.