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URMC Lab

4.5 (2 reviews)
Open 7:00 am - 11:00 AM, 12:00 pm - 4:00 PM
Updated 2 weeks ago

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4 years ago

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3 years ago

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Indoor Air Professionals

Indoor Air Professionals

(5 reviews)

I had indoor air professionals do my vents today and ductwork. They did a decent job but one guy…read morethe group leader asked if he could use the toilet in the basement. I said yes I went down a little bit later and I said what died here.. did you find a dead animal?? Quality of the job was not good after they got done and put the vacuum away. I had to ask something vacuum other parts that they missed they weren't happy.. they didn't even say goodbye when they left so I didn't even know that they left. I called the company and said I didn't get a receipt.. pricing of the job was reasonable. Peter Gordon the manager called me and sent me for free $20 filters to make up for the four poor performance of the crew.. I told them they didn't need to send me anything. The only reason I called was for a receipt.. but I did accept. I would use them again if it was a different crew.. I am happy with the work that was completed. If they did the job properly, it would've been four or five stars instead of just three.

We had these guys come out after another local company sent out a very theatrical representative to…read moreshow us the "bacteria" in our vents and then quoted us $2000. (Then made a phone call to his boss, who called us lots of names while the kid's volume was all the way up. My husband had a few choice words, then he was summarily removed from the premesis.) IAP were very professional from start to finish. We found them at the Buffalo Home Show initially, and were able to make an appointment very quickly with a quote over the phone. The guys who came out were quick and efficient. They have a completely enclosed vacuuming system, so no gross stuff gets away. When they are done, they show you the filters they used and all your bagged vent bunnies. Our system was resealed, and we have had no problems since. It has been 3 years, so we are due to get our system cleaned again, and as an added reminder, IAP was at my school last week cleaning the vents before the kids start. The guys there were very friendly and spent 2 days making sure the entire system was good. Can't wait to work with them again.

Rochester Regional Health Labs

Rochester Regional Health Labs

(2 reviews)

Last week I had to have a blood draw for an upcoming doctor appointment. It has been years since I…read moreused the Rochester Regional Lab at 400 Crosskeys Office Park, Suite 425, Fairport, NY 14450. It's not my usual spot but I ended up there. I am absolutely delighted with the staff there. I am needle-phobic and "a tough stick" on a good day. My veins roll, hide and often refuse to cooperate. The phlebotomist listened to my concerns and what I've learned from past --difficult-- blood tests. She looked at both arms, checked out a hand and decided to call in a more senior staff BEFORE trying to stick me. Wise, and very considerate! The second staff member did an excellent job. Not entirely painless, needles never are, but this lady, (I believe her name is Jennifer) did a fantastic job getting in and getting the blood with no mucking about. There was NO bruising even though I bruise very easily. The only mark on my arm was from the adhesive tape that I pulled off 8 hours later. Very sticky tape it was. I will go out of my way in future to use that office for my quarterly blood draws. Excellent job, both of you!

Very professional; we had a Genova Diagnostics test kit and the Rochester Regional Staff knew…read moreexactly how to handle it. No appointment was necessary and the wait time was only 15 minutes. The blood draw took less than five minutes even though it was a lot of tubes. The phlebotomist even allowed my son to watch videos on my phone to keep him calm during the procedure. I would definitely recommend them to family and friends especially those who have children with special needs. I wish they'd open a location in Buffalo!

URMC Lab - laboratorytesting - Updated May 2026

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