We feel beyond lucky to have then helping us with our newborn. Dr. Stephen is AMAZING, refreshing,…read moregentle but thorough, intuitive... and pretty darn funny, he's always a relief and an encouragement to see. We've had plenty of first time parent concerns and he's tackled them all super timely and with a way of explaining things that calms us and gives us more confidence every time. And we were amazed with Katie, the Lactation Consultant. she has decades of experience, she CHANGED our world!! we brought in our 5 day old baby and she completely turned me around with her knowledge base. I brought him in with me and nursed him with her help so that she could observe. She reframed so much of what the hospital told me generically and tailored it to me and our son based on how and what she saw. and she was spot on! he was happier, less frustrated and trusted me to read his cues correctly and get what he needed. it was an instant fix, I can't get enough of her!! She makes herself available by phone too if tou can't make it to her in person. She and Dr. Stephen are in this with you every step, honestly we couldn't have asked for more caring human beings to help guide us.

Ok so I don't know about the rest of you moms who grew up in the 80s and 90s but I hated going to…read morethe doctor as a kid. They were nice and all but it just sucked. My kids LOVE going to the dr. They literally ask to go. Even if there are shots involved they like being there. When the heck does that ever happen? Dr. Nikki is more than a doctor. She is someone my 13 year old daughter looks up to and my 7 year old son wants to marry. I trust her and when it comes to your kids that is something you need to have for peace of mind. If I could give more than 5 stars I would.

I'm extremely happy with the care I've received for my 3 children from the doctors here. I love…read morethat they have in house specialists. Dr. Marconi is my children's primary. Sometimes we have to wait a bit past our appointment time, but I truly feel it's because she takes the time to answer every one of your questions without making you feel like she is in a rush to get to her next patient. I will gladly wait an extra 10 mins to get quality care for my children. I have also seen the sleep specialist who is an absolute miracle worker! And we've seen the asthma/allergy specialist. The nurses here are also wonderful as well as the urgi care staff. Everyone here takes the time to get to know you and your children and I completely trust them with my children's health.

We recently moved to Norwalk, and our insurance policy gave us this office as a pediatrician…read moreoption. I called multiple times to ask basic questions--how to register and what documents to bring--but no one ever answered. I left several voicemails and never received a callback. I decided to go in person, filled out all the paperwork, and left my son's medical records as requested. I was told they would call me within two weeks to schedule an appointment after uploading everything into their system. I waited, but after two weeks--nothing. I called again, left more voicemails, still no response. I went back to the office, and the front desk gave me a card with a specific contact person. I called that number with the extension, left voicemails, and even sent an email--again, no response at all. It felt like we were completely ignored. After waiting about a month with no communication, I went back to retrieve my son's medical records so I could find another provider. Instead of trying to resolve the issue or help move things forward, they seemed more than happy to hand the papers back and move on. That was very disappointing. I then found a different office, and the experience was completely opposite--they called me back the same day and scheduled both pediatric and dental appointments for the following week, quickly and easily. This office has been one of the worst experiences I've had in terms of communication. The lack of response from the front desk and staff made it impossible to get even basic care started. I would not recommend this place to anyone looking for reliable and responsive pediatric care.

The level of incompetence is overwhelming. I don't know who is running the place. I don't know if…read morethis is a teaching hospital. If it is I feel for their program. My daughter came to the ER with a lump and pain. The staff took vitals. We got a room. But when the doctor entered our room energy shifted. He examine her told her just take a stich bath and Tylenol. He stated it was a cyst. My daughter went to her doctor office the following day. The doctor determine is was a boil and lanced it. The ER staff didn't know what a boil was and couldn't even lance a boil. Sad.

Seems understaffed so ER nurses seem angry and frustrated…read more One was very nice but the others seemed to have lost their empathy - which was really sad to see. Otherwise facility seems clean and professional, but definitely lacking human care.

The worst medical practice i have ever come across. Run don't walk is great advice. The last…read morestraw was when they said they could tell by looking at my son (no need to test him) that he didn't have the flu and he should return to school. I brought him to a walk-in clinic after the leaving the practice - they tested him and he had Flu A. After this incident (there have been several others) I am moving my kids to another practice....I have been waiting 6 weeks for the transfer of medical records! This place is a joke.

I am very disappointed with the norwalk advanced pediatrics office ever since they moved to east…read moreNorwalk it's been terrible service going down hill. I'm disgusted especially with the ladies in the front. My kids are vomiting and sick and your telling me they can't be seen in the walk in what's the point of having a walk in then turning away patients they would have to wait till tomorrow and try again when someone is sick do you honestly think they would like to wait kids get sick at any time I can't rush to the doctor unless I know there sick they really need to do better and better training for the women in the front.

I had an appointment today at 9:00. I was turned away after…read morearriving at 9:11 because "I was over 10 minutes late." Has anyone seen the traffic on I-95 recently? I have to say this is a load of crap. I waited a month for this appointment. There was no talking to anyone. Must be good to be so busy you don't care about offending patients. To say I'm upset would be an understatement. I am sure he's a good doctor.

Tried to make an appointment with the doctor first thing out of receptionist mouth was what is your…read moreinsurance never asked what's wrong find a new doctor seams like this guy is too busy The receptionist was extremely rude