Dr. Gardner is the best. She listens to concerns about your animal, offers advice and handles the…read moresituation in a professional and caring way for your fur babies. Highly recommend!

As other noted, the service has gone downhill since they changed ownership and became part of a…read morelarger organization. The latest is they will not send a prescription to an online pharmacy (ex. chewy). You either need to drive there to get your meds, get a paper prescription from them and mail it, or use their online store. I wouldn't much mind using their service, but for what I need, I then have to pay for shipping, and unlike Chewy, they don't have non-rx items to use to get to free shipping. Inconvenient and I don't see where it is any easier for them to provide a paper rx. Care during routine visits is ok, but nothing outstanding. And I still have a nagging feeling they could have diagnosed our previous dog's cancer at an earlier visit.

We have been taking our pets to Douglassville Veterinary Hospital for decades. Recently, our…read morefourteen-year-old dog needed to cross the rainbow bridge. Dr. Geoff, Beth, and Dan were so compassionate, empathetic, and kind to my family and me. I couldn't imagine going to another veterinary hospital.

The way he does business. Prices extraordinarily high... Not offering or asking about doing a part…read moreof the exam and the cost ...my exam bill was over 300.00.

I was here for a meet and greet with my puppy who is going to be boarded while I am on vacation…read more However, my puppy got sick the day of the appointment. She was limping and another vet told me she only sprained her leg. Dr. Allen was able to catch the Lyme disease that my puppy had. She immediately treated her and did testing. Although this was supposed to be a quick meet and greet, Dr. Allen took her time to fully diagnose and treat my puppy. With her help, we were able to promptly treat her. They even called me the next day to ask how she was doing. All of the staff is wonderful and they all truly care about the patients and their families!

We have used Ironstone Veterinary Hospital for our dogs' healthcare for over 15 years. The staff is…read morefriendly and caring. Drs. Allen and Womer are knowledgeable, thorough, and compassionate. They take time to explain procedures and answer questions. They have always provided excellent care for my pups.

I unfortunately had to bring my cat in for an emergency procedure at 8pm on a Monday, hours before…read morewe were expecting a large amount of snow. I had called a few other places just out of a panic and they all turned me away. During a very troubling and frustrating situation, Dr. Shreves and Colleen were able to assure me that they would do what they could for my pet. Dr. Shreves began working on my pet immediately and provided me with updates throughout the evening. He drove in through the snow the following morning to continue his work, and provide me with another set of updates. My entire experience was amazing. Hopefully my animals only need their regular check-ups from here on out, but this will 100% be the place that I bring them to from here on out. Read all of the reviews, but take notice that the negative reviews were left by people who most likely were beside themselves with panic and grief. Veterinary care is never the cheapest expenditure and it's next to impossible to anticipate when you have to deal with something unexpected, but I can assure you that this staff is dedicated and wants to do everything possible to help you and your animal(s).

I don't like doing this but I see many people had the same experience with staff at the front desk…read more Earlier this year our hamster was brought in and we had the choice to try surgery or not- with no guarantees, of course. She did end up passing a week later. Staff and the doctor were nice UNTIL I needed them to be compassionate the most. Staff had told me the soonest they could get my hamster in when she was being extremely lethargic following surgery and stopped moving. They told me she would be okay to wait. The day that she passed I called, worried, because of a noise she was making while I was holding her. The receptionist was very rude to me. I was holding my hamster for her last breaths and got a snappy response from the person I talked to when asking if what I saw happening was an emergency and if I should get her somewhere before her scheduled appointment. Not okay at all. I'm sorry to all of the others I see had this kind of experience. It's really messed up.

I had my cat spayed here. A friend recommended after her skunk had surgery here as well. In person,…read morethe receptionist was friendly, helpful and accommodating. The vet tech that came out to get my cat was also very friendly and knowledgeable. I was charged a $15 fee because my cat was in heat at the time of her spay, which I think is reasonable. They let me know that when they called to tell me my cat made it out of surgery. The incision was small and appears to have healed well. So I believe the doctor did a very good job. I also opted to have her nails cut while she was under anesthesia. They did a very good job with that too. They do send your pet home the same day. Just be sure to keep an eye on your animal when you get home. She was pretty much fully over the anesthesia upon leaving, and we were told to give her additional pain medicine that we purchased at 8pm. That pain medicine made her so tired that she fell asleep with her head in her water bowl. Luckily, she was wearing a cone and didn't inhale any water. I do not think this is the fault of the clinic at all. But I just want to warn to keep an eye out after you get home, especially if giving additional pain medicine.

I just had my 2.5 year old rottie spayed at the clinic. From the first call I made, to the…read morereschedule we had to do because she went into heat, and the actual procedure, everything has been amazing! I had extra concerns because of her age (thanks Covid) but she's healing up way quicker than I thought she would. I think her scar is less than a human would get during surgery too. I can't recommend them enough for the amazing work that they do.

This place really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and…read moredid I say accommodating? They always fit me in, even if it's an emergency, and are willing to have phone consultations if an appointment isn't needed. To top it off, you can tell that everyone truly loves the animals they work with. I couldn't ask for a better place to treat my pooch.

I am beyond disappointed with Gilbertsville Veterinary Hospital and will never return…read more What they did to me is a literal bait and switch -- and I have the proof in writing. They texted me saying they couldn't refill my cats' Chewy prescription food because my cat was overdue for an exam, and that I simply needed to schedule a wellness visit. Nowhere did they indicate they no longer fill digital prescriptions for outside pharmacies. Their exact text: "Good morning! We received your request from Chewy for Leo's urinary diet, however we have to decline it due to Leo being overdue for his exam. There has to be a doctor-client-patient-relationship established within a year to be able to approve this. We would be happy to schedule a wellness visit with you! Please give us a call with any questions and to schedule. Thank you, have a good day!" So, I complied. I scheduled an appointment, spent over $300 for a routine checkup and a couple vaccines, and during the visit they even asked me directly if my cats were on prescription food. I confirmed they were. Yet at NO point did anyone disclose that they had stopped providing digital prescriptions to outside pharmacies like Chewy. Instead, I only found out afterward (once they had my money) when Chewy's second request was denied a week later and I was told I'd have to physically pick up a written script or use their in-house pharmacy. That's not miscommunication. That's deliberate, manipulative, and designed to back customers into a corner so they're forced to buy from the hospital's pharmacy. When I expressed my dissatisfaction in response to their email where they once again denied my digital prescription, the only response I got was a canned text saying my written prescriptions were ready for pickup. No apology. No acknowledgment. No accountability. On top of the dishonesty, the staff are cold and unhelpful. This is not just bad customer service, it's unethical business practices. It should be illegal. They took my money under false pretenses and withheld critical information that directly affected my ability to care for my pets. Pet owners deserve transparency, honesty, and compassion. You won't find that here.

My family has been going to SVH for about 16 years now. We first visited them with a kitty who had…read morebeen through three rounds of urinary issues with another vet who was recommending a radical surgery. We went to SVH with him, and Dr Sharma had him cured with one round of medication after several months of back and forth with another vet. We've had many more experiences with them, not always perfect, but always in the best interest of our pets. Doc was also able to rehabilitate my moms Labrador who tore her ACL with minimal damage. He caught my 2 boy cats heart mummers very early which lead to us medicating their genetic heart conditions as early as possible. Dr Sharma is a very good vet, who listens to you and takes your questions and feedback into consideration. We've had a resoundingly consistent, positive experience with this practice. The only serious complaint I have about them is that there is always a wait, weather I'm picking up meds or brining in a pet for an appointment, but I would rather get the best care for my pets, and have to wait a bit. I highly recommend this practice to anyone with a pet.

Dr Sharma is a very compassionate and skilled surgeon. Our dog, Daisy, ingested a dog toy and…read moreother foreign materials. Dr Sharma operated on her and surgically removed everything from her. This was a very difficult abdominal surgery, and Dr Sharma was very concerned about her prognosis. Daisy is now fully recovered and is back to her normal self, thanks to the expert care she got at Sanatoga Animal Hospital. Thank you Dr Sharma!

I had such a lovely experience at VCA French Creek…read more I'm going to forget two names and I'm sorry about that, but everyone was wonderful. So, I'm basically broke and struggling and trying to do the best thing I can and help out the ones I love that love me... so I called and made an appointment and I spoke with Stella who works (i think) reception and she was wonderful and calm and present and curious and nice. She didn't over talk or under talk she just knew what to say and how to say it, and I appreciated her navigating me through what I was trying to do. I have three outdoor/indoor cats, two have new "issues" that we hoped would resolve themselves cause we're rough and tumble and we go on walks and we eff around and find out.... we're brave and we're bold.. Bella, 3, started to develop an issue with her eye. And I'm not entirely sure what was going on and I hoped it would resolve itself but the trajectory didn't seem so I brought her in (they have a free first exam, which is awesome).... I was helped by a delightful blonde haired assistant female who has a name I didn't ask and then Taylor examined Bella. She was very calm and proper and gentle and treated my animal so very very well. She understood how to approach and be kind and gentle. She talked to me about everything that they thought they could do, what they would do and why and what they were worried about. They showed me the costs of things BEFORE I would elect to do them, and they recommended which and why for the medications and let me make my own choice about the situation. It was a wonderfully beautiful experience that I had and I appreciate the whole team very much. All of that said, it takes two to tango, so, if you're going to go into a clinic of any kind, just be calm and be patient, don't be afraid to ask questions but avoid being frustrated because that doesn't help anything and everyone vibes back what they see. Monkey see, monkey do. My Bella is rather Brave, but she looks up to my (alpha/provider/protector) for cues on how to react to things.. So it's your job as a pet parent to be calm and collected and even though things might be bad, you know things will be okay, if they see you panicking, they are going to panic too... so.. easy does it... As a parting note. When I left, I carried my kitty in my arms because I know what is best for her traumatic adventure. The lady at the desk (not Stella) appropriately suggested it was best I put my cat in a carrier to exit in the event of a dog and fear of bad interaction. My perspective is, I know my pet, their perspective is, they care and want to always be safe and sound. Love it. Appreciate it. Definitely is my go to vet from now on.

This place is amazing if your fur baby isn't feeling well. The staff are amazing and answer all of…read moreyour questions. My mildly psyco cat Church was perfectly calm with them, and the kitty calming pheramones they use are great. I love the fact that they call to check and see how your fur baby is doing, and ask if u have any questions about anything. Dr. Gellman is especially fabulous! Mad props to this place. I highly recommend it. I won't go anywhere else now.

Dr. Flickinger and Marta have been my vet for over 20 years. I trust them completely with my pets,…read morethey give me their honest opinions...good or bad and cried with me when the enevible happened. So compassionate... they've never let me down. My dogs are happy when they come! I would definately recommend them.

Many many years with Dr Flickinger caring for our dogs. She…read moreand Marta were always so caring and compassionate