Visited the WellNow Clinic in Kokomo, IN for a drug test and walked in without an appointment. I…read morewas pleasantly surprised by how smooth and efficient the whole process was, and I was able to leave with my results the same day. The staff kept things moving and didn't waste time, which I appreciated since this was a purely functional visit. Service was professional and straightforward but nothing flashy. Everything worked as it should. The clinic itself was clean, organized, and easy to navigate once inside. The only drawback is the location, which can be a little inconvenient depending on which side of the road you're coming from. That said, once you're there, the experience is simple and stress-free. Hopefully I won't need to return for any other reason, but for efficiency, this place delivered. Efficient: Yes First-Time Friendly: Yes Would I Return: Yes JY review

Sent an employee for a simple random drug screen. Made an appointment. Over two hours later he is…read morestill in the waiting room and the receptionist I spoke with was completely indifferent. Do not go to this location unless you absolutely have no other option!

I was that guy who stops in 5 minutes before closing. I got some sort of viral infection and the…read morecough was getting worse so I hid my man card and schlepped my butt in to see a doc. There were two medical assistants at check-in, otherwise the waiting room was deserted. I was checked in right away and in a few minutes I was called in. After they weighed my carcass, and then took my medical history, the doctor came in. Although it was quick, the exam was thorough. I was in and out in 15 minutes. The facility is clean and well lit, and everyone appeared to enjoy being there, even with someone showing up at closing. Although there are urgent care facilities closer to me, this IU Health has been the most accommodating and professional.

Called needing a same day appointment. Was told my Dr could see me 2 days from that day.Would. To…read morehave called to make a same day appointment if I did not feel the need.This is after being on hold for over 25 min twice. This is. Or the first time this has happened. Then get in with a NP which is fine in another office. She make an appointment with my primary Dr then they call and cancel it and make it with a NP. What is going on! Do not state that you can get same day appointments when none are available. One of the calls was he has no openings till the end of Dec. is it time to change Drs?

Came to this facility for a recertification for my DOT medical card the staff here is awesome. They…read moreare professional and so friendly I would definitely recommend them.

From the owner: MinuteClinic® in West Lafayette is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Horrible care and experience! Had a appointment and still had to wait 2 1/2 hrs!! No doctor on duty…read morea useless nurse practitioner was the so call personal on duty seeing patients. They would take one patient back per hour!! If they don't have the staff or they don't care about the patients than they need to close there doors. The lady at the desk is rude and lied to your face how many people are ahead of you! St. Vincent's should be ashamed of your self for this poor quality of care!!

I might be bias since I do work here in the evenings and weekends, but from the feedback we get…read morefrom patients, this place is a great place to go if you can't get in to see your primary care doctor right away. The immediate care doctors, nurses, and MAs are very knowledgeable and always give great patient education. If you're lucky I'll be one of the gals taking care of you. You do not need an appointment for the Immediate care, but here are some tips: * Immediate care does not mean ER or URGENT. If you bleeding to death, have chest pains, spiking a fever over 103 or have something life threatening, GO TO THE ER. * The immediate care does not do followup maintenance for things like hypertension, diabetes, or any type of conditions that need to be monitored. But lucky for you, this location has a wonderful family practice/internal med and pediatric primary care doctors. So if you are sick or have conditions we can take care of, stop on by! I promise I am the best throat swabber and I give painless shots! :P

This was my first visit since this became WellNow. A typical guy, I won't see a doctor until I am…read morenear death. I felt like I had a sinus infection, bad headache (I never get headaches), sinus pressure, stuffed up, run down, all the symptoms. WellNow is around the corner from me, so it should have been an easy decision. After checking in, I had a short wait and was guided to an exam room. I described my symptoms to the nurse and was told to wait. A few minutes later the nurse practioner, Rebecca, comes in and very brusquely tells me that I have a virus and needed to see a functional medicine doctor because I have mold in my body. Really? I used to get sinus infections all the time when I lived in Texas, and still get them once or twice a year. Rebecca is younger, probably 25, and it's doubtful she spent much time as a nurse seeing patients. Rebecca them throws open the door and tells me "We're done here," stomps out and throws her pen on her desk. I replied "Thank you" and left. I then went to another urgent care where the NP was closer to my age and probably had a lot more experience seeing patients and is willing to listen to them. She said I had a sinus infection and wrote a prescription for an antibiotic. I cannot recommend WellNow with an NP with a bad attitude and unwilling to listen to how a patient feels.

Amazing experience! This is the second time we've had to visit on the weekend, and I highly…read morerecommend them and their staff! The care was top notch, and QUICK! Thank you!

I discovered this location when I needed an urgent care (they have one attached), and dang is it…read morethe best decision I've ever made. For context, I'm a medical school professor and very comfortable in a medical setting and know what is and is not acceptable behavior. The PA I saw, Maddie, was personable, very informative, and actually listened... I know that should be what you expect at every doctor's office, but with privatization of insurance that's not always what you get. Heck, she listened and cared more than my students who are REQUIRED to to pass (ha!). She was thorough, listened to all concerned addressed them properly and provided all necessary important information including referrals and follow-ups. She was also incredibly smart and knowledgeable about a lot of topics, and you can tell because she doesn't throw a ton of big words at you to seem smart, it was demonstrated in her ability to describe things at a level that people without medical experience could understand. HIGHLY recommend. The medical assistant, Keniesha, who came in to draw blood and run an EKG was polite, knowledgeable and professional while making me feel at ease during understandably uncomfortable tests. Office staff is friendly, polite, helpful, and great at getting you all set up and going. I was taken back on time for my appointment, no unnecessary waiting (although it's totally understandable when it happens) and a very proficient & excellent overall experience

I went to Primary Care Indy on Friday, Nov. 13, 2020 before it opened, for a Covid-19 antigen…read morescreening test. There was a line formed and the clinic did not open until 8:00 a.m. Allyson was at the front door in the cold, allowing patients to sign up for their clinic visit. Allyson called me by phone, as I waited in my warm car, when it was time for my appointment. You are required to wash your hands before coming into the waiting area; and, of course wear a mask which must cover your mouth AND your nose. Conrad was the associate who administered my Covid-19 test. Conrad explained the procedure (he also took my temperature and pulse oximetry measurements) and performed my nasal Covid-19 test. Conrad was professional, reassuring and kind as was Allyson. The pandemic has been horrible but these two associates made this process easy and stress free. I thank them for their hard work and dedication for risking their lives to assist the public.

Okay, I get it, I understand health workers are understaffed and underpaid. I can and do forgive…read moremost. Anita, the one who took care of me, is beyond this. She is downright mean. I've never wanted to cry more than being told my incredible pain in my ear, is nothing. I tried to explain that whether or not it's red, I am in horrible pain. I even asked, if it's not an infection what could it possibly be, a shrug is not the answer I'm looking for. Beyond the lack of any sort of further investigation, she was super mean about it. I feel very genuinely belittled. I gave three because every other staff member besides Anita was so kind and caring. Front desk workers, the guy who did the initial. Anita, if you are seeing this, it's okay to hate your job and be overwhelmed and tired, it's NOT okay to be mean. I hope you can understand that.

Showed up 15 minutes before appointment for routine screening, made sure to get all paperwork…read morecomplete and in beforehand so all I had to do was check in. There was absolutely nobody in the location, yet for some reason it still took over 20 minutes AFTER the scheduled appointment for anyone to come get me.