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Urgent Care Center

3.7 (3 reviews)

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2 months ago

Helpful 19
Thanks 8
Love this 12
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1

4 years ago

Helpful 1
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8 years ago

Helpful 3
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Nellie Gail Urgent Care: Orange - Lobby

Nellie Gail Urgent Care: Orange

4.6(54 reviews)
0.5 mi

I went to this place about a month and a half ago and meant to do this review sooner. The front…read moredesk, girl, Sarah was extremely friendly, and I was having a bad day and she just listened to me. She was so kind and compassionate because I was going through grief. The whole front office was clean. I met the PA. Andy Bui who also was very kind and very thorough. I would definitely go back there from now on instead of the other Urgent Care I was going to that took hours to get into and they weren't very friendly. The staff at this place were friendly and caring and it didn't take me all day to get in there to be seen and out. I would definitely rate this place a five star.

Long story short, I came in for a glass splinter that I couldn't get out myself after trying for…read moreover an hour. My partner and I waited for the doctor and when he came in he was rude and dismissive, said "I doubt it" when I said I was wearing shoes when it happened, which was true. Zero bedside manner with an empty waiting room. He got it out after telling me they "might not have the tools for that here." It had happened just a few hours before, it wasn't a case for the ER. The best part is that it was fast because it was relatively empty, besides that it would have been worth driving to a further urgent care.

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Nellie Gail Urgent Care: Orange - Waiting room in the back to see the doctor

Waiting room in the back to see the doctor

Nellie Gail Urgent Care: Orange - Finger cut bandaged and ready to go

Finger cut bandaged and ready to go

Nellie Gail Urgent Care: Orange - Front Desk at Nellie Gail Urgent Care in Orange, CA

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Front Desk at Nellie Gail Urgent Care in Orange, CA

St. Joseph Heritage Medical Group & Urgent Care

St. Joseph Heritage Medical Group & Urgent Care

2.5(128 reviews)
0.0 mi

Im updating my review from last year that i was t happy with their service but this year after…read moremultiple stop by I changed my mind...They are doing great now. Ive never had any insurance or billing problem with them so this feedback is mainly about the quality and type of care i got in this location. Also, it's out dated furniture that it makes look dirty and give that vibe to me but its not dirty. Its one of those old establishment and its lil bit too dark inside. For today visit: One of less crowded Urgent Care in OC...The dr-s are professional...The wait time isnt long and if its long they are offering you to go the nearest location that its less crowded...I came here last week for my ear and dr suggested to see ENT and I saw ENT and it got worse after my visit. I came back here because twice i came here for my year in 2026 and they treated my ear well! I didnt need to see the ENT! After my visit, i was in the worst pain in my whole life till two days it started the white creamy residue. I had discomfort. I came back today and I hope they'll be able to help me out. It's worth the one hour wait time. Even though they told me up front that i can go to Main street one the waiting time is short. But, i love this locations/ doctors and helpful front desk. There are also plenty of parking outside.

STAY AWAY FROM THIS PREDATORY HOSPITAL. If I could leave NEGATIVE stars for this hospital I…read moreabsolutely would. Husband came in for an injury that happened to his middle finger. We told them we were CASH PAY to which they told us the TOTAL bill amount. Okay, cool. He was treated and paid after services were rendered. We paid IN FULL! All of a sudden, we get a bill for an additional $166 dollars stating we only partially paid, that they tried to send it to insurance but "insurance" wouldn't cover the difference. Um, hello...we are CASH PAY. WHY in the WORLD are you trying to send it to an insurance carrier we don't have. ON top of that, why are we being charged additional money when we paid for all of it at the time the services were rendered. If there was an additional payment to be made, don't you think it would've been paid at the time we paid it?! Mind you, this wasn't a separate bill they were charging us for. This was stated as a "partial payment" of the original bill. They stated the total bill was for $700 something when we were told a much lesser amount. Of course, we called their billing department to dispute this. AND OF COURSE, they found themselves to be in the right so it was either pay the difference they said we owed or get sent to collections. This place is a complete rip off for the service they provide, they are dishonest in their practices, and I'm surprised they are even still in business. I guess when you steal from your patience due to your dishonesty, it pays the bills.

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St. Joseph Heritage Medical Group & Urgent Care
St. Joseph Heritage Medical Group & Urgent Care
St. Joseph Heritage Medical Group & Urgent Care - Exterior.

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Exterior.

Edinger Urgent Care and Occupational Health

Edinger Urgent Care and Occupational Health

3.1(26 reviews)
4.5 mi

Had to go to Edinger Urgent Care for a screening. A bit out of the way, near the 55 freeway, but…read morethat's usually pretty packed regardless of time of day, so I just took surface streets to get here. Parking is conveniently upfront - and depending on when you go - you can usually park right next to the entrance. Check-in was easy. Wait time was about 20 minutes despite no one seemingly in front of me. Waiting room is spacious. The visit was brief and efficient. First thing I noticed was how no one was wearing a name tag. I had no clue the name of the gal that was helping me. I imagine it's reflective of the other less-than-stellar reviews, or their perspective on the patient population they serve. Kudos to the MA (medical assistant) that was helping me though. When she realized I'd be a more challenging "stick" to find a vein on, she deferred me to her colleague who was able to draw blood on his first poke. Neighborhood is a bit sketchy - but you should be fine during the daytime.

I'm currently waiting for insurance coverage to start with a new job. After being turned away by…read moretwo other clinics for a head laceration repair, this clinic took amazing care of me. They got me back quick, assessed me, and got me patched up. VERY impressed with Dr. Alipour! As soon as he stepped into the room I knew I was in good hands. Amazing support staff as well. Will definitely be going back.

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Edinger Urgent Care and Occupational Health
Edinger Urgent Care and Occupational Health - Neglected bruises from injury?  Staff should do better assessment and handle more patients carefully.

Neglected bruises from injury? Staff should do better assessment and handle more patients carefully.

Edinger Urgent Care and Occupational Health - Neglected Bruises from injury...are these bruises lying?

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Neglected Bruises from injury...are these bruises lying?

Urgent Care Center - urgent_care - Updated May 2026

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