It all started when my wife was bitten by a tick. The former homeowner had used this company (their traps were littered about the property), so I gave them a call.
The salesperson was nice, but very pushy, and explained that just having a tick treatment would be very expensive... unless you subscribe to the service for the summer, which would cover the tick treatment, mosquito service, rodent traps and the general spraying around the house to keep bugs out.
First guy was here for an hour and a half. Everything was pretty good. Bill was 300 something dollars. Paid it, no worries.
But after that, they just show up whether you need it or not. Mostly for mosquitoes, two more times for the general spraying around the house, never again for the ticks. The visits seemed shorter and shorter, and we never got rid of the wasps. Overall, no complaints about the guys performing the services.
The problem is that they start calling on the bill the day after the service. Not only calling, but robocalling. And robotexting. And emailing. And calling some more. It doesn't matter that they stop by whenever, at three week (or so) intervals and the bill can end up at any time of the month... between paychecks, or after other bills are due, it doesn't matter; the policy is harass until paid.
And at the end of the summer, in the fall at the end of the contract? Immediately threaten with collections. This is after two calls a day for weeks.
I won't use their services again. I would rather pay someone else more money to come out when needed, not on their schedule to guarantee sales. read more