This is my favorite furniture store! Not only because of the Lost and Found Collection, which is…read moreAMAZING! What keeps me coming back to this location is the customer service, a much different experience than Midland. *see that review if you want to know how NOT to furniture... I purchased the bulk of my furniture in this location for my move to Midland, since I own homes in both locations, I often return to this store and see what's new, see what's different than in Midland etc. Every single time I have been here I have received Outstanding Service from Nelson. He is a Sales Rep.. He walked with me, following me around with a calculator as I furnished my home, helping me stay on budget with the pieces I selected. Amazing! That's not even the best part, when I come back.. even a month later, he recognizes me by name, asks how my new house is coming and generally makes me feel welcome and important. I prefer this location because of him. Here's an Idea..promote him to the location Manager in Midland! Not only does he deserve it, he represents your chain well.

Oak Express carries some very nice furniture that I think is well made. We purchased a bedroom suit…read morehere several years ago. Made of a honey toned light oak, it was very nice and exactly what we wanted. And the price proved they liked it too. Fast forward to now, and we want 2 queen headboards that match the other suit. Jacob was very helpful, and since it wasn't in stock, we looked them up. Well, at $800 per headboard, we'll have to think about it. But Glenda will win, and we'll have 2 new headboards! Be sure and have Jacob help you.

We have purchased numerous items from Amdrews Furniture over the years and 7 years ago I bought an…read moreauto lift recliner for our guest house. It was so good that in January 2025 I bought one for our main house. One of the electric motors (there are several) went out in the newest lift recliner and fortunately for us, Andrews Furniture came to the rescue and installed a new motor (which was under warranty.) They have always been good from purchase and especially delivery. They are prompt, polite and professional every time. Buying locally is a big bonus for us through Andrew Furniture.

Absolutely excellent knowledge of products and familiarity with local clientele. Quality products…read more Always carries a large selection of items to choose from

I would like to sincerely thank Miranda and Shane for helping me find the perfect couch. They were…read moreboth professional, knowledgeable, and patient throughout the entire process. They took the time to understand what I was looking for, answered all of my questions, and made the experience smooth and enjoyable. Their excellent customer service and willingness to help made it easy to find exactly what I wanted. I truly appreciate their assistance and would highly recommend buy from them!!!

The service in the store was excellent. They were friendly but not pushy! Great selections with…read moreoptions on fabric. The price did not break the bank. Delivery was easy and Marcus and his coworker were extremely helpful and it was quick.

I second the other review. The owner was very customer focused. I'm new to the area and needed a…read morewasher and dryer that I'll use for the next 2 years. He offered a great product at a very reasonable price. Going that route, I was able to get a good quality set and save several hundred dollars. He's facing a tough business environment, going up against big box and online stores. If you need some used furniture, give him a chance if you can.

If you're looking for an honest, hard-working and knowledgeable applicable repairman, look no…read morefurther! I can't say enough great things about Minh and the excellent service he provided to my elderly mom. I live in the DFW metroplex and needed a repairman to service my mom's washer in Abilene. Minh went to her house the same day, picked up her washer, repaired it (even though another repairman had deemed it unrepairable) and delivered it back to her! It has worked perfectly since it was repaired over a week ago. I'm so thankful that I now have an appliance repairman I can call to service all her appliances when necessary!

We have spent a good amount of money in the Abilene store, and were even talked into the…read morePurple Cow Protection plan, which we tried to redeem last week. After being passed of by a senior sales rep. A very nice young man named Jorden helped us even though he would not have reveived a commission on the sale. I had seen a rug online, and had called the store earlier in the week, and had received less than satisfactory results by that call. Jorden said yes, the rug could be ordered and looked up the item number for me. The ladies at customer service would be better suited writing parking tickets, as one of them flatly informed me I would have to call to see the balance left on PCP. The fact that I had never used it made no difference, and they refused to call for me, the customer. Jorden again was willing to call for me, but I called, and put it on speaker to share their horrible hold music. Once my $189 balance was verified, and I thought we were good, they informed me there would be a $90 fee to deliver the rug from Lubbock to Abilene...Really? They didnt do that when we bought a rug 5 years ago! Jorden was willing to pay the delivery fee out of his pocket, as it turns out, but we do not need the rug, only wanted what we were promised. If we do return to Ashley, will only deal with him in the future, as he went well over above and beyond to retain a customer, and it is appreciated. I would give Jorden 5 stars for his integrity, but the rest of ' em can take a flying leap.

Our sales rep was awesome! Helped us and was so easy to find what we wanted…read more Too bad Ashley has no idea about customer service. We bough a sofa/chaise and a massaging recliner. We needed them delivered in 6 weeks. Ashley texted us 2 days before telling us our delivery was still on schedule. They didn't show up in the delivery time so I texted. They replied that our delivery had been rescheduled to 3 weeks longer for the sofa and 6 weeks longer for the recliner. Customer service is handled thru an automated call center. You can't contact the store directly. Impossible to get any assistance after the sale. I texted and emailed to cancel the order. They said there's a process to do that.i said yes, I'm calling Amex to dispute and refund our money. Amex handled it. Do not do business with Ashley. Patronize your local furniture store and keep the money local.

This store has many lovely things. I was amazed at the selection of original art…read more I'll definitely be back to shop again.

I have consigned furniture here, and I have bought furniture here, and both experiences have been…read moretop quality. I find the entire staff very knowledgeable and extremely helpful. I think it's not only one of the best consignment stores, it's one of the best overall places to shop for furniture and antiques in the area. They are a class act! Oh, and they have only top quality Estate Sales.

I don't know how many times I've passed by this place and never stopped in. This weekend I made the…read morestop and glad I did. If you are looking to furnish you home and want some new or unique ideas this place is a must stop in. I got real lucky they were having a special open house and had cookies and chocolate and coffee. Talked to the Owners about the store, very good people. Check them out for you home needs before you head to the brand name shops I pretty sure you will find something you like.

I love the street this place is on, it has a lot of little antique, and fun shops to visit…read more This was is cool. One side is antiques, and the other side is large wooden furniture from Mexico. They also carry oversized pottery vases and pots from Mexico, and I do mean oversized. They have fire chimeras, wooden bar's, wooden wardrobe closets. It's a good mix for some cool stuff.