Probably the best furniture/home decor I've seen in upstate NY. Nice price range as well. Friendly…read morestaff is always a plus!

I just had an excellent customer service experience. My mom purchased two identical rectangular…read morepillows from Room, both stenciled with the word "Buffalo" and the coordinates of the city (latitude and longitude). She gave one pillow to my dad and the other to me as Christmas gifts. Shortly thereafter, we discovered that the paint used to stencil the letters and numbers on the pillow was water soluble and wiped off with a damp paper towel. It would have been impossible to wash or even spot clean the front of the pillow case without also removing the stenciling. Today, well beyond the 14-day return policy stated on the receipt, my mom and I brought the pillows back to the store to see if there was anything we could do to protect the paint on the front of the pillow case (Scotchgard wasn't going to cut it). As soon as we walked through the door, we were greeted by an associate. We briefly explained our concern to the associate, and then without even batting an eye or even checking our receipt he apologized, stated that he was unaware of this issue, and immediately offered to exchange the pillows for other merchandise. We ended up selecting different Buffalo-themed pillows. Room offers beautiful contemporary furniture and home decor, and after spending time looking around the store and observing the quality of their merchandise, it's obvious that the faulty pillows were an anomaly and in no way typical of the products sold by Room. My mom and I were both impressed with this customer service experience and appreciate the attention we received.

Revamp Buffalo is a home staging company that specializes in using repurposed, upcycled, and…read morelocally made furnishings and art to temporarily transform spaces being sold or rented. I toured one of their staged homes a few months ago and was tremendously impressed with how beautiful and inviting they made the space look. I was ready to move in--and everyone at the open house seemed to feel the same way. If you're thinking of selling or renting a space, calling Revamp Buffalo could definitely help you get the best possible price.

Ellen is so creative. She has a true artists eye. Things i never would have thought of.I love my…read morenew office dining room so much more functional now

Absolutely gorgeous tiles more beautiful than anything I've seen locally or online. There is an…read moreincredible assortment from wood grain to detailed mosaics, small pieces to giant slabs, subdued to flashy multicolored with mirror pieces. The shop also has some interesting wallpaper including a Buffalo architecture themed wallpaper made by a local artist. It might be a lot for a whole room but I think it would be stunning in an entryway. Owner was very friendly and helpful. I didn't get a chance to inquire about pricing, but I have to think merchandise this unique and high quality is priced accordingly. Not sure if they so any installation.

Unique & beautiful pieces. Surprisingly affordable which I didn't expect. Sales lady (I think her…read morename was Cindy?) wasn't pushy and respected the design idea I had. Accommodating with delivery and storage options because my house isn't completed yet. Attentive to my needs but relaxed. Didn't expect to get this service & selection in Buffalo

Erica did an AMAMAZING job with my hallway table it's absolutely gorgeou!! exceptional craftsmanshipread more

Erica did an amazing job repairing a chair that I adore almost as much as my children. Erica…read morepicked up my chair from my home and was very polite. She listened to me explain exactly what I wanted and was very upfront about what she could do. Erica did an amazing job of texting me every step of the process and keeping me updated with everything. I was so happy to see the beautiful work she put into repairing and reinforcing the seat of a chair. I would highly recommend Erica and her workmanship is excellent! I am completely in love with this chair and she handled it accordingly. I look forward to enjoying my chair for many many years thanks to Erica.

Oh boy! If you haven't stopped in here, do…read more We arrived via Linden Avenue and at a certain point, I assumed we were going to someone's home. Not. Creative Storage Systems is located on Linden near Delaware Avenue. It happened to be Black Friday, and although we were avoiding shopping, it wasn't too busy inside. Diana was a tremendous help as we were looking for a manly closet renovation. She listened to HoneyPie tell his saga about "parting the Dead Sea" of clothes to get to the pathetic shelving behind his shirts and mishmash of trousers, ties and ahem, Crocs mixed with Steve Maddens. Yeah, it was a mess. With the dimensions of our space, and inspired by some neat ideas on the floor, they put together a perfect solution! It was a DIY for us, although they do install, and we even picked up some cool pants hangers and other organizational goodies. If you don't get it when you see it, you probably will always mean to but won't. It's a tremendous improvement and what a difference organization makes to your life, really. Couldn't be happier. There is a workshop attached to the store where the custom projects are built. Local, yes please! Even if you aren't in the market for a new closet, you'll see lots of ideas from storage to lighting, garage to nursery to home office and it's plain fun to wander around and see the Creative Storage Systems store. Big high five all the way around, customer service to solid products and great solutions.

My children are grown and gone and the small 4th bedroom of our Williamsville home was ideal for a…read morecloset conversion! We removed the existing closet in the room, opened a passage through the master bedroom closet to connect the adjoining 4th bedroom/future closet, and had the hardwood floor repaired(where the.bedroom closet was removed) and resanded and sealed the floor. Design expert, James Harasimowicz, made me my dream closet! Every detail I asked for was included with a design flair I never could have accomplished on my own. There are places for short hanging items, longer hanging items, shoes, a vanity with drawers for makeup, another set of drawers elsewhere for jewelry, additional sectioned drawers for undergarments, a hanging rack for belts, a floor to ceiling architectural mirror, valet bars, shelves for folded items, a hidden drop down ironing board, and much more. The pass thru closet to the master is for my husband and on one side has a built in chest of drawers (8) with a handsome top and a mirror above. The other side has a wall closet unit with a bottom and top row for hanging clothes on the left and open cubbies for clothes and shoes on the right. On either side of that unit is a hanging rack for ties on the left and a hanging rack for belts on the right. I cannot say enough good things about James and his installation crew. It does take time. James needs to know what your wardrobe consists of, in order to provide you with the proper closet pieces. He then needs to show you design options in their Linden Ave. (near Delaware Ave.) showroom. Once decisions are made, the pieces must be made to order and an installation must be set up. Every minute of the wait is worth it. I have the closet of my dreams and the envy of all my friends. Now I can never move, no other home would ever measure up. Thank you James! Debbie H. on Catherine Street:)

Absolutely beautiful custom made items everything from cutting boards, dining tables, benches, and…read morecountertops. The woods used are just incredible the craftsmanship of Frank is amazing and the customer service is outstanding! I strongly give this very talented craftsman FIVE STARS!!

I liked her presentation professionalism and her positive outlook on her career. She has great…read morequality. Although she's never done work for me, but when I do decide . Denine Jackson will be the interior designer. I will call God bless.

Denine is wonderful! She's super responsive and really listens to your needs. Her ability to work…read morewithin any budget and schedule makes her great for any type of project, no matter how big or small. You could need your entire home or business updated or something as simple as a mud room or playroom. She has an eye for unique, classy, modern designs and patterns. But also keeping your space useful and comfy. Nobody wants to spend money to redesign a space that's just going to look good but you can't really use conveniently. Features such as cleanable fabrics and surfaces, good lighting, and hidden storage while maintaining elegance. Many of us want our homes to look beautiful while trying to hide that we may have kids or pets or work from home. She's really good at creating those multi-use spaces that fit exactly what you have in mind. If you're concerned about quality on a budget just reach out to her, she's well connected and can find quality materials and service providers at a discount. Hope everybody is able to create the space of their dreams!