I've been on the hunt for a good beauty facialist (is that even a word?) for a while. I came to…read morePure Synergie for the first time back in March/April time, and I went back for a follow up appointment just a week or so ago. The salon is small but nice, and it is hidden away upstairs in a health shop. It looks out over the cutty sark which is pretty cool. The decor is kind of shabby chic, a lot of white boarding and whitewashed walls, and the salon is kept very clean. They are open on Sundays which I find quite convenient. I have had problem skin in the past - extreme dryness and the odd nasty spot. Rosemarie (the therapist and owner) didn't give me any false pretences - she said my skin was in pretty dire straits. Since that first appointment, I have been back a second time for an additional facial, and my skin is definitely improving. They do microdermabrasion here (which I found really good) and they also do a proper steam, cleanse and extraction on every facial. Rosemarie gave me some good tips and suggested I change my cleanser. The tips, along with two great treatments means that people keep mentioning to me how good my skin looks. I'll be back for appointments every 8 weeks if it keeps up (fingers crossed). I would recommend this place to locals and friends, hence the five star. It's a rare find in the area and I will add some photos next time I go.

I've been getting waxed for the last four years (half leg and Hollywood). I'm an American from…read moreCalifornia and recently moved to Greenwich, so I needed to find a waxing salon here. I found Pure Synergie online by searching for waxing in the Greenwich area, and I decided to try them. Elizabeth was the beautician specialist who did my waxing, and I can honestly say she did a quicker, less painful, and more thorough job than I've ever received in the States. Elizabeth used hot wax for the Hollywood and strip wax for the half leg. She was really friendly and made me feel very comfortable...because, let's be real, spreading your legs open to get waxed by a stranger is an odd situation, but Elizabeth really did make me feel comfortable. She mentioned that the Pure Synergie Greenwich location does a lot of waxing in their salon. I have fine, blonde hair and it's easy to miss spots when waxing, so Elizabeth used a light to double check her work and make sure all the hair was removed, which I appreciated. My appointment took no longer than 40 minutes. As the previous review mentioned, the salon doesn't really have a storefront. It's located upstairs above a health food place where you can get fresh smoothies, treats, etc. The inside of the salon is quaint with wood floors and has a nice, relaxing ambiance overall. I will absolutely be going back in 5-6 weeks for another round of waxing, and I would definitely recommend this salon and Elizabeth.

Very good first impressions, I will definitely return. Recommend for eyebrow threading.read more

From the owner: Dee is the most magnificent eyebrow stylist I have ever know. For now 3years I have continuously…read morevisited the salon! whenever I divert to anyone else (Due to urgency on a Sunday afternoon), I regret it instantly. Dee knows her clients well individually. And there is always a new face walking through the doors gasping "I've been told to come and ask after Dee!" Believe me, she is outstanding. " - Frank Amat

HORRENDOUS CUSTOMER SERVICE. I am appalled by the way I was treated. When you walk in, you are not…read moregreeted. You feel as though you are unwelcome. She just grunts and commands you to lie down. We started 10 minutes late because she was eating. She ate food before doing my lashes and did not wash her hands. She spent half the time on the phone and put the phone on loudspeaker next to my ears- almost deafening me. Never going back. I honestly dont know how she has so many customers. BAFFLING.

If I could have given 0 stars I would have. Before she even got started on my lashes, I knew it was…read moregoing to be a bad experience. I wasn't sure when my appointment was so I popped in early to ask and she was very short with me, no smile no nothing she just said "1 o'clock". I said okay thank you I'll see you in an hour then and she didn't even reply. The only reason I went back was because I had already paid a non-refundable deposit and I didn't want to throw my money away. When I came back at 1 o'clock, she was still doing someone else eyelashes. I came in and she didn't turn around so I said hi - no response. I said is it okay if I take a seat - no response. I cleared my throat because I wasn't sure she could hear me and she says "Sit down and move the jacket den". Extremely rude. She's still sitting there doing another woman's lashes for 15 minutes and doesn't once turn to me to apologise for being late. Finally she starts my lashes. While doing them she was having a conversation with her friend and stopping to go on her friends phone and download apps and book an uber to pick her friend up. When finished she all but ripped the pieces of tape from my eyes with no care whatsoever. It was a terrible experience. The lashes themselves are fine, it was the service that I am appalled by and I can safely say I will never be going back there and I advise that you don't. Don't be fooled by the pretty pictures on instagram like I was, she was not nice to me at all.