If I could have given 0 stars I would have. Before she even got started on my lashes, I knew it was going to be a bad experience. I wasn't sure when my appointment was so I popped in early to ask and she was very short with me, no smile no nothing she just said "1 o'clock". I said okay thank you I'll see you in an hour then and she didn't even reply. The only reason I went back was because I had already paid a non-refundable deposit and I didn't want to throw my money away. When I came back at 1 o'clock, she was still doing someone else eyelashes. I came in and she didn't turn around so I said hi - no response. I said is it okay if I take a seat - no response. I cleared my throat because I wasn't sure she could hear me and she says "Sit down and move the jacket den". Extremely rude. She's still sitting there doing another woman's lashes for 15 minutes and doesn't once turn to me to apologise for being late. Finally she starts my lashes. While doing them she was having a conversation with her friend and stopping to go on her friends phone and download apps and book an uber to pick her friend up. When finished she all but ripped the pieces of tape from my eyes with no care whatsoever. It was a terrible experience. The lashes themselves are fine, it was the service that I am appalled by and I can safely say I will never be going back there and I advise that you don't. Don't be fooled by the pretty pictures on instagram like I was, she was not nice to me at all. read more