Going on five months ago on the recommendation of Forest Green cemetery my family sent Uras Monuments a certified check for almost $2,500 full payment for both the plague and $660 for the placement of the plague, a little over three months later (the timwe were told it would take to make) after calling to find out if it was ready I was told it would be ready it wasn't, but that by the weekend of the 4th of July, it would be ready, a month later I called Forest Green and was told it hadn't arrived yet, they gave me Uras Monuments number to call myself notwithstanding they recommened them and told me they have a great working relationship!
So I called and spoke to someone named Andy who at first told me that the plague was lost in the mail, after I asked if they don't insure a plague of such expence where they would have a tracking number I was told that after they look into it, they get back to me someting in the future, no I said, callthem then call me back today and her did, only telling me this time that the plague isn't ready because I didn't sent them the ok to start, now again I state the bill was paid in full and not the %50 up front that they request, My response was that that we had sent not only the certified check but with it the ok on the draft, funny how they not only cashed the check, but paid Forest Green to place a plague never made, lets give them the benefit of the doubt and say the approvel wasn't inculded I would think that after Three months of having received the check, why did they wait for me to follow up? they today I told siad Andy that we would like a full refund and this clown tells me ok, all but the placement fee which Forest Green wouldn't refund me, I responded with We sent Uras Monuments a certified check for close to $2,500 and that the it was their problem to get back the $660 they paid Forest Green as that shouldn't have been piad before the plague was sent to forest green, so I'm going to wait and see how much is refunded and if it's not the total we sent them then we're taking them to court, so you've been warned about Uras Monuments business practices!!! I recomment Don't Do It!!!!! Stay tuned! read more