I've been in here about three times over the last couple years. The first time I just wanted to see what they had but was turned away by their higher than normal prices. The second time I was willing to pay the higher prices in hopes I would find one of the more interesting bottles I've been looking for, they didn't have it, nbd. The third time, today, I went in looking for a bourbon, very specific, and was told that I had to join the whiskey club, buy stuff from them to get points, keep checking in, and MAYBE get it. I'm not talking about a bottle of Pappy or something crazy, the fact that it was "allocated" meant they would hoard it in the back and use that as leverage to get people into a whiskey club. Dude, bottles of bourbon are "allocated" all the time and get put on shelves all over the country, I'm happy to check in once in a while on my own.
Beyond that, each and every time Ive come in, I've dealt with varying degrees of whiskey snobbery and condescension. My second time in the guy actually argued with me over my taste in whiskey... dude, who cares?, sell me a $35 bottle or don't, I'm not interested in a $200 bottle of Whistle Pig, get over it. This last time was the last straw, the dude behind the counter was straight up rude (feel free to substitute more colorful language here). I was clearly wasting his time (there was nobody behind me), and ONLY asked him about a bottle of bourbon... when I wasn't interested in his whiskey club he snatched away the little card and threw it behind him like I wasted his time.
Between the employees, the prices, and their hoarding of good bottles, I'm done with them. Maybe they'll get run off from downtown and we can get another crappy restaurant in its place... believe me, that would be more desirable. They clearly don't care about their customers. read more