STAY AWAY AT ALL COSTS. BETTER IS JUST AROUND THE CORNER. lived here for two years. everything was great, until it absolutely was NOT.
One day i came home to pipes busted in the roof of my unit, located in my closet. all of my clothes were destroyed with mildew and mold. my closet quickly formed mold TOP to BOTTOM, and upon further inspection- we were infested with mold. down the hall way, in the bathrooms, every crevice had some form of mold. it was horrible. we expected to have some guidance/ assistance/ or maintenance help from the leasing department but when i tell you that did absolutely nothing, it was laughable. they kept us in the mold infested unit for nearly two months with nothing done, no mold removal, no financial compensation for the storage unit we had to invest in to keep all our clothing, blankets, furniture that couldn't be in the apartment due to the mold and moisture.
Morgan Olds (current leasing agent on duty) was one of the rudest and unhelpful people i've ever stumbled across in this field (i work full time customer service and was a realtor for multiple years so that is saying A LOT). he was hateful, inattentive, and negligent to the point they wouldn't allow him to communicate with us- they sent us straight to his boss when we had a problem, whom was lovely. shout out ashely!! though we weren't provided a sliver of help from either one- ashley did provide empathy for our situation
We ended up having to break the lease with them due to inhabitable living space and negligence. which was a huge blow financially as we couldn't afford to just pick up and leave with no where to go.
I now live 8 minutes down the road in a luxury apartment, same price. great staff and amazing perks.
STAY AWAY!!!!!!
Ps. all of my neighbors complained of mold and roach infestation too, but we had kitties solving that problem for us so we only had few interactions with the creatures! read more