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    Upstate Urology PC

    5.0 (1 review)

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    11 years ago

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    Albany Gastroenterology Consultants

    Albany Gastroenterology Consultants

    2.7
    (61 reviews)
    0.1 mi

    After several months of stomach pain, I went to my regular doctor and he referred me to this place…read more The doctor I saw (name intentionally omitted) was very good and took a long time to listen to my story and find out what I thought was going on. He has two different offices (one north in Clifton Park, and one south in Albany) and very early hours on certain days (like 7:30AM, which is perfect for me). We discussed various symptoms I had and in the end came to an agreement to start a new medication and see how things are going in a couple of weeks. He made me feel very comfortable during the entire process. Their sign-in procedure involves using tablets, which I suppose are better than paper forms. The place was easy to get to, and there was plenty of seating in the waiting room. I sometimes end my reviews with "I can't wait to go back" but that doesn't seem right for a specialized doctor's office! However, I do feel comfortable going back again for my follow-up.

    The never ending scheduling problems continue even after a "change in system". Can't make a 6 mo…read morefollow-up appointment at the conclusion of a visit. When calling two months ahead of next required visit, the doctor is all booked. No follow-up, no system to keep patient informed, no way to know when is the optimal time to attempt to schedule next visit. Scheduling staff is uncaring and going through the motions. After being on hold for twenty minutes, finally got someone obviously working unsupervised from home with a dog barking while I try to explain my needs. Gave her my name and doctors name. After a a pause I got : "Date birth?", followed by :"Name?" No courtesy, obviously no caring. Just another annoying caller, no interest in trying to solve the problem. Basically:" Here's what I've got in the system, take it or leave it".

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    Braverman-Panza Medical Group

    Braverman-Panza Medical Group

    3.1
    (9 reviews)
    0.1 mi

    So far so good with the Braverman-Panza medical group. Can't say the front of the office brings…read moretheir A game every day. But I would not call my experience unwelcoming or unfriendly. As far as the Physicians Assistant goes. Mine gave me her full attention, and brought the doctor in for a double check. I've only been once, and I'm still not entirely convinced it's the practice for me. But I'm holding judgement. We'll see if they can cure my current ills, and then I'll see how the conduct a physical exam. - - - Upgraded to 4* after my physical exam. It took a while to get an appointment with Dr. Panza. But it was worth it. She spent plenty of time with me, gave me a thorough exam. The best part. The blood work was done on premise, immediately. So my cholesterol results were delivered to the good doctor within minutes of being drawn from my arm. Hard to call that good news, now that I am on a self inflicted draconian diet. But it was tres impressive.

    The care you get I would give 5 stars. I feel very well taken care of. But the experience of being…read morea patient is not 5 stars because of all the waiting around before your appointment. Many times over the last 4-5 years I've been a patient I've waited much too long. Respect for patients time and appropriate scheduling could be improved significantly. This opportunity is specifically when I'm seen by PA's at the office. However I have to say my doctor listens to me, answers my questions thoughtfully and is efficient with our time once we are together. I am grateful for the care and I would recommend them to others. Also fun fact this place seems to only employ women. It's all female doctors, PA's and nurses. I like that. #whorunstheworld

    Upstate Urology PC - physicians - Updated August 2026

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