Very Awesome Doctors Office. Price is excellent and it is After Hours so I can go after work and…read morenot have to take a day off.

I have been working here for a little over a year, and this is an absolutely amazing place! The…read morestaff in the center, transposition and at home care are very kind and awesome to work with. Wonderful place to work and wonderful place for members!

Dear Dr. Modlin, We…read moregenuinely appreciated the positive impact of your first adjustment on our 5-week-old son -- it helped tremendously, which is why we returned for a follow-up appointment. However, when we scheduled that follow-up, we were never informed that the appointment would not be honored unless we committed to a treatment plan. We were presented with a recommendation for 10 visits, which felt excessive to us given the significant improvement we had already seen after the initial adjustment, and no effort was made to discuss a more flexible approach that we might have felt comfortable with. We were also very concerned by the lack of transparency regarding the financial terms of the treatment plan. The staff member who met with us was unable or unwilling to give us a definitive answer as to whether we would incur a penalty if we chose not to complete all 10 visits. Despite our repeated attempts to clarify -- including providing hypothetical scenarios, such as discontinuing after only one or two additional appointments if Guy continued improving -- we were only told that we would "possibly" be charged. My husband and I are both educated, working professionals, and yet neither of us could understand the staff member's vague responses to our straightforward questions, which strongly suggested that the arrangement was not transparent. What was most surprising and ultimately very offensive to us (what was the main motivator for me sending this note) was that Guy's scheduled follow-up appointment was not honored once we declined to commit to the treatment plan. As a parent of three children, you know firsthand the amount of effort and planning required to get out the door with a six-week-old infant. We took time off work, drove 40 minutes for a confirmed appointment, only to be told that he would not be treated. Given that the appointment had already been scheduled, it was clear that availability existed. The decision to withhold treatment because we did not agree to 10 future visits made us feel that financial commitment had become the priority over patient care. Additionally, our son was crying hard when we arrived, so we were surprised that instead of beginning treatment, we were first brought into your office for a detailed discussion about future visits and payment arrangements. At the time, that alone felt surprising and poorly timed. Once his scheduled appointment was ultimately refused, however, we better understood why the business discussion had taken priority before any attempt was made to treat or comfort him. Frankly, the lack of transparency before our arrival for the scheduled appointment was extremely off-putting. We had already paid $100 the prior week for the initial consultation, in addition to the $48 adjustment fee, at which time this policy and treatment-plan requirement could -- and should -- have been clearly explained. It really seems like a bait and switch. The requirement to commit to a treatment plan is, of course, the practice's prerogative, but it should have been clearly disclosed from the very first visit. It also left us questioning the sincerity of the otherwise pleasant interaction we experienced the week prior, including the thoughtful card we later received from you. Ultimately, this experience left a very bad taste in our mouths and struck us as bad business -- neither simple nor southern. That said, we genuinely hope that you and your team can ensure future interactions are more transparent and patient-focused. Nathan, Morgan & Guy MacNerland

I have never had such a disappointing experience with a healthcare provider…read more After my initial evaluation, I returned for my follow-up appointment to review my treatment plan and receive an adjustment. The chiropractor explained his plan, which included twice-weekly visits for one month followed by weekly visits for two additional months. I let him know that, due to my schedule, I would be unable to come twice a week, but I could commit to weekly appointments. His response was: "This is the treatment plan I have created, and if you can't abide by it, then you shouldn't be seen here." He did not ask any follow-up questions, attempt to understand my scheduling constraints, or show any willingness to collaborate on a plan that would still support my health. It felt as though he was more focused on ensuring twice-weekly payments than on providing patient-centered care.

I have been taking myself and kids to this office for many years. Their staff is always kind and…read morehelpful. They go out of their way for us. I even take my kids here to get their physicals for sports. Highly recommend!!

If I could give this place 0 stars, I would. We drove all the way across town to get to this…read moreestablishment to get my dislocated knee checked out. After extensively checking the website to see when they close, we surmised that they closed at 7. Yelp said they close at 7, their website says they close at 7 EVERY DAY!!! However when we got there, they were closed and not a single light was on. I will NEVER come to this place again. If you want to advertise that you're open till a certain time, then stay open until that time for urgent cases that are worse than mine.

My husband and I always get quality care and enjoy better range of motion with every visit.read more

Wonderful from Amy at the reception desk, who is always so friendly and helpful! Next up, Dr Nelson…read moreis so compassionate and truly cares about you as a person and patient!! Then closing is Charlie, the exercise expert, who is just Al all around delight!! He makes you feel at ease as he gives guidance and feedback on continued therapies to do at home! Just a perfect chiropractic office from start to finish!!

I have been using this business since 1995. Mr. Carter listens to what you say and makes a plan to…read morepersonalize your health program. He is surrounded by a professional staff and has some impressive equipment to aid in your care.

Twisted my neck so hard I have never recovered. Place is very picky about who visits such as if…read moreKristie doesn't like you or Doc Carter you disappear

The staff is good I meant to say and the managers is good to and the food is good also and they…read morekeep it clean

aides are a very special group of women. They treat you. with respect and kindness, I have to admit…read moreI have my favorites.

First I'm never happy about paying medical bills but when we arrived their staff was amazing even…read morethough it was a holiday. My daughters needs were met and they had a great bedside manner that made her feel at ease. They were quick to call in a prescription or two which didn't cause us to have to wait too long for it to be filled. I would definitely recommend this location if you're ever in need.

Outstanding service . Very organize very professional had a great experience . They treat everyone…read morethat walks through their door with care