ER was swamped twice, understandable. But even during the slow times, the head nurse behind the…read moredesk didn't look into any testing of my wife, which resulted in the physician needing almost three hours to test and diagnose. After we waited ten hours... The nurse who was primary for actually interacting with patients, was very positive and active, and instrumental in caring for patients stressed and in need of a good bedside manner. The supervising nurse behind the desk was clearly grumpy. And bring your own warm clothes or blankets.

My wife was in the ICU for several days before she passed away…read more The nurses, doctors and staff were wonderful. The were caring, pleasant, kind and very professional. Thank you all for making a very difficult time bearable. Kelly N Harris for the family of Frances Harris who passed on July 5, 2026.

The nurses and infusions staff here are awesome. Everyone is so caring and personable with my…read moremother who I bring. They are very kind and don't make me feel like I'm in the way when I assist my mother here. They show empathy and concern and I just want to thank them all

Turn the TV DOWN!! Not everyone in the waiting room is stone deaf, and it's very irritating to have…read moreto listen to the idiot box blasting in the waiting room.

Probably the most knowledgeable, caring and helpful doctors in the Greenville area. The staff are…read moreall very friendly and helpful as well. I highly recommend West Butler Family Practice to any new patients because I have been treated there for years and am really pleased with their professionalism.

I don't know why they have call buttons for the patients at this facility because the lights blink…read moreoutside their door and some kind of notification goes off in the nurses station, but many of the CNA's are so busy talking on their cell phones or searching the Internet that they never look up, and if you go up there and ask if they can help this patient, they'll say yeah I'll get to it in a minute and put their head back down and keep scrolling. It happened again today and I was literally dumbfounded. I just stood with the person that needed help, even though I couldn't help them because I'm not an employee nor family member, only an acquaintance, and I said I'll stay with you until somebody helps you. I can't believe that they're still in business. DHEC needs to check this place out anonymously to really see what goes on in real time. There are some very caring employees, but there's a handful of CNA's that need to be terminated immediately.

My father has been in skilled nursing for dementia for 2 years. He is wheelchair bound and his…read morecognitive ability varies widely from day to day. The NHC staff have been the most loving, caring people I could ever hope for. The nurses and CNA's are attentive and work so hard to make each resident safe and comfortable. The food is very good, and the dining room staff is caring and wonderful. I could not be happier.

The staff are great! They are very reassuring and efficient at their jobs. I would highly…read morerecommend this practice for anyone needing a nephrologist.

Stay away!!! Go to Bon Secours instead. If you suffer in chronic pain with your spine the spine…read morespecialist and pain management are horrible!!! Especially Dr. Hall with pain management. Doctors don't care and cannot think outside the box. It's extremely rare to find a good doctor in the Prisma network. Do yourself a favor and go to Bon Secours.

Dr Chatain completed a complicated brain surgery on my husband to remove a meningioma tumor and it…read morewas was flawless! He was released the next day without any pain or complications. He is a very caring and knowledgeable surgeon that I would highly recommend.

Since dr Burnikel left and my post op was with NP Whitney Sewell, service was terrible. First she…read moresays my leg swelling after 3 months was probably post op swelling, then sends me for ultrasound to check for blood clots which was negative. I wrote on my chart to see if she could tell me something to take for the swelling , she then tells me she doesn't think it was surgery related and go see someone else. If you don't care about your patients or don't know what you are doing, you need to find another line of work. I am going to report her to Prisma home office and also going to check in other places for medical malfeasance. She needs to get more training or another career.

Had a FANTASTIC experience with my recent hip replacement by Dr. Alex Burnikel and the entire team…read moreat Patewood hospital. Everyone I encountered from the front desk staff, my pre-op care, the surgery team and my post op care was great. I can't say enough about how professional, caring and attentive everyone was. And the follow-up care with regards to questions I had was prompt and very thorough. I would HIGHLY recommend Dr Burnikel and the entire Steadman-Hawkins team for anyone in need of hip replacement.