They don't even deserve 1 star. You can't get anyone there to answer a phone and the times I've…read morebeen in there, they aren't busy so why can't they answer the phone? I have informed mail and I was to receive an important check that never came and all they had to say when I WAS able to talk to someone was "call the company that sent the check". Horrible.

They a bunch of lies can't get your packages . The reason they say is that it's unacceptable but…read moreyet I ride a motorcycle up to my house

Whether funny or sad, I will let you decide. The town of Marshall started a project to completely…read morerenovate this historic building, which for many years served as the Harrison County courthouse and is at the center of the town square. They finished the outside, which looks beautiful, but then apparently did not have the money to finish the inside. So the courthouse sits with a chain link fence around its perimeter, with boarded windows, but otherwise a majestic monument to justice. Whether or not anyone can use it, it still looks nice, and they do a great job lighting it up at Christmas. Hopefully one day they will get the funds to finish the job. Until then, the very boxy and ugly current county courthouse to the west does all the state court business. P.S. I've been there more recently (as recently as Jan. 2007) and it looks like the work continues. The parking lot is fenced and more work is being done on the perimeter. Still cannot tell what if anything is being done INSIDE the building, though.

It may not be the astonishing light show that you remember as a child, but the Christmas Lights in…read moreMarshall can still get the seasonal juices flowing. They charge $5 per car now...tsk tsk tsk. But I suppose it is better than discontinuing it for lack of tax dollars.

The staff does not allow inmates regular recreation, and are not at all prompt in getting their…read morepaperwork done so that the inmates can have money sent in for bare necessities such as hygiene. I literally called everyday trying to get them on the ball about my wife's situation and was given a different excuse every day

Place is full of black mold, they have assigned bunks that are underneath leaking exhaust vents and…read moreyou will get sent back to county if you're not in your assigned bunk so your forced to sleep in a wet bed, multiple inmates were beaten and sent to the ER even though it's only a 90 day program, they do not give access to the phone system for the first 2-3 weeks making it hard to contact your family and let them know where you are or if you're safe, almost little to no access to commissary, irregular food schedules, inmate taught classes, the workers, teachers, and guards, smuggles stuff in knowing that the people have addiction issues, forged training documents by the instructors for classes that were never taught, lack of response for medical request, and the CO's and their commanding officers that love yelling, cussing at, and disrespecting individuals who are supposed to be in a rehab program to control their anger and cognitive and behavioral functions when they can't control their own. It was not a safe location. Positive- The religious programs are great and some of the CO's and teachers actually care. The program helped a lot of guys get their GED and for the longer programs it helped people get some other life skills.

Doesn't look like much from the outside, and thats because it's not. Meals were served promptly…read more However, there are endless opportunities as far as the menu is concerned. The meals are repetitive and often lack any kind of diversity or flavor. The staff are hit-and-miss. Definitely could use some training to improve the customer experience. I didn't feel as if the customer was right at all. And what's worse... the staff knew it. The environment overall was less than peaceful. Getting enough rest or finding quiet time to read was a constant struggle. The beds were very uncomfortable and I didn't get the support that I'm used to. Think of sleeping on a hard surface with a blanket for a mattress. The amenities were reasonable. The television has a nice selection of channels and the acoustics provide a surround sound experience. The shower had excellent water pressure and was always a comfortable temperature. Transportation from the establishment is rough yet punctual. Words like confining or shackling come to mind. Audio is controlled by the driver, and they are terrible dj's. Overall I would NOT recommend this for a stay.

i dont know about the jail. i do my best to stay out of there. BUT as far as help smith county has…read moresome of the best deputies in texas! naming one-Trekobe Washington! he rocks! long boring story, but lets say he helped me from having a break down over being scammed. he went above and beyond, and was never anything but amazingly polite. now days everyone complains and downgrades the police-until they need them of course! thank you for all of your help deputy Washington! you are a BIG TEXAS good guy!

I got married April 3 and made an appointment for May 27 then got one for May 16 in Dallas, TX. I…read morewalked in at the Malcolm X location and they had me wait 30 minutes right before they close to schedule an appointment. I drove 110 miles to Tyler to my 910am appointment to be told by the representative and supervisor/manager that appointments are no longer needed at the SS Administration that you can just walk in to any location. They both graciously apologized to me. Thank you so much for your organization, team, and integrity regarding the policies at this location. I was able to get my name changed super fast. I hope other offices can be like this one!

The worst place ever - not a fan at all- very demeaning - don't know why they treat everyone with…read moresuch disrespect, but it must be the workplace environment- I just don't know. Disappointing!!