After a significant stay of over three days, which included a surgical procedure, I can confidently…read moresay that Allegheny General Hospital (AGH) provides truly world-class care. I am highly impressed and incredibly thankful to be a part of the Allegheny Health Network. From the moment I arrived, the quality of care was evident. The entire staff--from the administrative team to the dedicated doctors, nurses, and surgeons--were not only competent and talented but also genuinely friendly, patient, and attentive. Every question was answered with care, and I always felt respected and prioritized during my recovery. Beyond the medical excellence, the hospital environment itself was superb. The rooms were impeccably clean, and the attention to hygiene was constant and reassuring. Even the food was delicious and provided great comfort during my recovery. I was also deeply touched by the thoughtful details, like the substantial care package and the puzzles provided to help pass the time--a small gesture that made a huge difference in making the long stay feel more manageable. Allegheny General Hospital exceeded every expectation. If you are facing a stay or surgery, I would highly recommend AGH without any hesitation. This is an exceptional institution.

Emergency room wait times are literally insane. We show up at 1130am and waited for 9 hours. It was…read moreso overflowed we had to eventually sit in the hallway while my wife was in excruciating pain with an iv bag hanging. We eventually got a room, just in time for me to have to leave because it was after 10pm and no visitors allowed. Not even spouses. The cafeteria is incredible though. Reasonable prices and so many options.

I dont know what others think about West Penn Hospital, but to me and my family it's top notch…read more My daughter was in for surgery earlier this morning, sorry I can't recall the medical procedure, and everyone we encountered was polite, helpful and respectful. From the Dr's. to the Nurses, Janitorial staff, the gentleman helping my daughter to the car upon discharge, were amazing human beings. This is a cultural thing at the hospital that hires people of this character. Kudos to all that made my daughter, wife and I feel at ease and important to your hospital. Thank you! Keith Dudley

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

When I went here they told me straight up I was having a miscarriage and then 2 days after I…read morefigured out I wasn't!

The staff was fantastic. Everyone was friendly and did their job well…read more Karen was great 2. Thank you.

This is a great, smaller hospital. I spent four days here and had a very positive experience. My…read morefamily, who came and went to visit me often, also said everyone was nice and helpful and caring. I met RNs, CNAs, doctors, and other staff. Everyone treated me with care and dignity, which eased my concerns and helped me feel a bit better. I highly recommend this great hospital for its people.

Complete lack of communication and follow up. I have left numerous voicemails to Patient…read moreRelations/DOH/Joint Commission on my experience. I am still waiting for follow up on my test results from July, not to mention the struggle it took to even begin seeking answers/treatment for my symptoms. They do not follow their own policy and certainly do not adhere to our patient rights.

First time there. Found the staff and Doctors incredibly nice and professional. First impressions…read moretend to be great so I will repost as treatments continue. Heart failure problems. Returning for tests and followup I was pleasantly suprised tat my first opinion was correct. A very well run and staffed by friendly staff. The tests were on time and in most cases the Doctor was present. Results were give by Dr Toma who actually held my hand. 10/13/2016

I actually had a pretty good experience during my stay at UPMC. It's hard not to when you show up…read moreand you're dying and they fix you up. My problem is not with the care I received. I did not have a choice on the hospital I went to, UPMC was the only place open and I was hardly even conscious when I arrived. For the love of god, if you have any choice on where you get your treatment, GO SOMEWHERE ELSE. All Hospitals are expensive, but usually they are willing to actually work with you on the things they charge you for. UPMC has told me on no less than 4 occasions now that they will absolutely not work with me on my bill. I asked for explanations on things like the 10,000% mark-up on the same nausea medicine I get over the counter for $10, and every single time I'm told "Oh that's what it costs, this is a teaching hospital!". They don't even try to explain duplicate charges. I have been forced to take a ridiculous amount of time off of work to jump through their hoops only to get absolutely no where with them. Bonus points: Apparently the emails they have listed all over their website are not actually in use. They say they'll send you information in the mail, important things like the financial aid application you requested, and then they just won't. But they are real quick to threaten you with collections!

I wanted to say how thankful we are to Children's hospital in Pittsburgh. We came to the ER for our…read moreson and the ER staff was a blessing. The attending Doctor... Dr. Maria Antonucci was the BEST Doctor I've ever encountered and she was an angel to us. The nurses on 6A were fantastic! These nurses and techs are 10/10. Very impressed with all of them. I've been a nurse myself since 2005 and I'm picky and I really was so grateful to everyone

UPMC Children's Hospital of Pittsburgh is widely recognized as a premier pediatric medical center…read more Located in the Lawrenceville neighborhood, it was a quick walk from my apartment. In addition to walking by a gazillion times whilst living there, I'd also done some volunteering (with organizations and not directly with the hospital). It's world-class not only in medical treatment but in the care given to the children who are patients.

Several years later and I would have to prefer Presbyterian over Mercy overall and my own doctor…read morepractices there but some of the nurses are clearly disinterested and preoccupied with their own nonsense to really care much. A minority percentage anyway as there are some great caring nurturing nurses to be found at Presbyterian... Seems like some of the floors you get a room to yourself on like Mercy where you usually have a roommate unless you are in the rich person section I guess... There are a lot of rooms at Presbyterian that do not have a view of anything other than the heating and cooling Machinery on the roof or inside of the building whereas pretty much every room at Mercy has a good view

It's really sad that they have a bot or a human resource person who writes "oh no, how can we help?…read moreContact patient relations" and then you do, WITHOUT a response.! please do not pretend to care if you don't care. Posting on Yelp that you're going to handle something and then not handling it is infuriating. I know I have to try to figure out an ER bill discharged, but then had to go back because we were medically unstable. A patient care technician gave us discharge instructions-this is a job that's supposed to be done by a registered nurse according to PA state law.

I was terrified to go there with my handicapped daughter who can not speak because of all the…read morereviews I read. needless to say I and my daughter Tammy were treated with kindness and respect. I am not sure why those reviews were so negative i can only express that for me I would take her back if needed to, I work in the medical field so I do understand peoples frustration about care put please give those nurses and aids kindness because sometimes they are stressed out for being short staffed a little kindness and understanding goes along way

I am sharing this experience in the hope that it serves as a warning to families of elderly…read morepatients--especially those who do not have a strong advocate present during their hospital stay. My 87-year-old mother, who has congestive heart failure, underwent a scheduled 4-hour surgery to repair both her bladder and bowel. We arrived at 5:00 a.m. for a 7:00 a.m. procedure. We were told by the surgeon that she would recover for approximately three hours, be up walking, eating, and likely discharged the following day. She was finally brought to her room around 2:00 p.m. At that point, she had not eaten in over 24 hours. I called the cafeteria to order her lunch, supper and breakfast to ensure that she would have her meals. When we left later that afternoon, staff were gathered in the lounge talking, and this became a recurring observation throughout her stay. All staff were in their twenties and it brought back memories of the Lord of the Flies. That evening, my mother called me in distress. She had not been walked, was unaware she had a catheter, and was in significant pain. While on the phone with her, we timed her call button--no one responded for 15 minutes. The following day, I attempted multiple times to get updates from a physician, Dr. Erika Ong, and request an additional day of observation, given her condition. Communication was extremely poor--calls go through a general number, and no one identified themselves clearly or provided direct answers or direct call back numbers. When I arrived at the hospital that evening (after a 1.5-hour drive), I discovered my mother had received neither lunch nor dinner. She was also dehydrated, with 3 empty water containers. When my husband raised this concern with staff, instead of addressing the issue, the situation escalated unnecessarily. A nurse accused him of using inappropriate language, which did not occur, and security was called. Meanwhile, the real issue--an elderly patient missing two meals--was not promptly addressed. She was eventually given a microwave pizza at 8:00 p.m. Over the course of her stay, several critical issues arose: * She was not walked for over 24 hours' post-surgery * No one explained the meal ordering system - for which I have attached a photo of the system * Communication from doctors and staff was inconsistent or nonexistent * We were not notified of a heart episode she experienced at 3:00 a.m. * Staff repeatedly avoided providing names or clear answers One nurse, Appithany, and another, Olga, were compassionate and helpful, and I am grateful for their efforts. Unfortunately, they were exceptions. I also attempted to escalate concerns through a patient advocate, but was misinformed, denied the ability to document the conversation, and ultimately never received the promised follow-up. My mother was discharged at 4:30 p.m. on Saturday from a Thursday operation, and it truly felt like an escape from Alcatraz. The entire experience felt chaotic, disorganized, and lacking accountability. Basic patient care--nutrition, mobility, communication--was not consistently provided. This experience highlighted serious concerns about staffing, training, communication, and patient advocacy. I strongly urge families with elderly loved ones to ensure someone is present to advocate on their behalf at all times. I would not feel comfortable taking my family dog for treatment here. This will be escalated to the PA Department of Health as well as Medicare.

Best hospital in the Pittsburgh area. I have always been treated with kindness and dignity at…read moreJefferson. The nurses are the absolute best! I also want to say that because of a doctor in the emergency department, two very tiny tumors were found on my pancreas and kidney. Because this doctor tried several ways to find out what was ailing me, my cancers were discovered at a very early stage. Under the care of the oncology tea, I am cancer free!

Received 4 biopsy soecimens that had no cells in any to check for cancer. All not able to be used…read more Still getting billed for $325. Called them , they did nothing. Contacting attorney general today.

Most of my doctors offices are located here, very short wait at both urgent care and for labwork,…read morethe facility is very clean and well laid-out, nice little cafe when needed, parking is close and easy.

This AHN Wexford Health + Wellness Pavilion offers walk-in care for minor illnesses and injuries…read more It is open 7 days per week from the morning to either afternoon or evening. According to its website, it provides assessments and treatments for cold, flu, COVID-19, sinus problems, infections, allergies, rashes, migraines, sprains, strains, orthopedic injuries, and more. Days ago, my husband had a bad fall, and he suffered many injuries. He felt concerned about one particular area of his body, so I recommended that he go to an urgent care. He chose this one. He did not complain to me about the employees here. He said that the staff did an x-ray, and their interpretation was that his rib was not fully broken but might be either slightly cracked or bruised. They said that his rib would heal on his own and to take pain medication. The staff also briefly looked at his other injuries and said that he was doing OK and would heal over time.