So, as a small business owner I was really really shocked by my experience. I'm coming for the…read moreholidays to visit my mom in Taos. I wanted to give her a gift certificate from this place for $300. So, I called and asked if they could do a gift certificate. They said sure. So, I asked if they could mail it to my mom's place in Taos (of course, I'd pay for the shipping/handling) because I'm getting there after Xmas and wanted it ready to give to her. She says, 'no, you'll have to come and get it.' I thought maybe she misunderstood. So, I asked, 'you're saying that for $300 you can't stick it in an envelope and drop it in a mailbox?' She said, 'that's right, you'll have to come and get it.' Then I explained that that wouldn't work as I have a 14 hour travel day to get to Taos and can't, after that, drive across town to pick this up. But she refused. Boggles the mind. I own a small business and if one of employees turned down a $300 sale because they didn't want to slip the certificate into the mail, I'd fire them. So, I asked one final time, 'you'd rather have me spend the money at Amazon than with you?" And she ghosted me after that. So, I've ordered from Amazon and won't be coming to this place. The laziness is just jaw dropping.

As an artist I am so happy this store is in Taos. As an art…read morecommunity we are so blessed by this. Heading down there now to get color pencils, permanent markers and browse all the new stuff!

Richard does an awesome job with upholstery! We could ask for better service anywhere! Very…read moreprofessional.

Got all the material I needed for my job and didn't have to drive an hour to a major city. Very…read morehelpful staff.

Thea helped me with my transaction. She was professional, courteous, and very efficient. Thank you…read moreso much!

This is a smaller hardware store, but George was very helpful in answering my questions and…read moresteering me in the right direction to fix my problem. Hard to put a price on good advice. Stop here before you go to Ace or anywhere else.

Great service and value. I appreciate Linda's commitment to quality. He craft is not replaceable…read moreby AI.

This was the first time I have had anything upholstered and Linda dis a great job! Price was…read morereasonable and she was fast in completing the work! Definitely recommend

I went in to Tractor Supply in Taos, NM today, It's a big store and I would have liked the chance…read moreto explore. Unfortunatel,I had to get a ride there and was under time constraints. Aubre welcomed everyone that came into the store with a friendly greeting and thanked everyone for coming in as they left despite being swamped at the register. She called Sean to help me find the numerous items I needed and he helpedme patiently and professionally despite my time pressure and the stress I caused him. I wanted to say how great Aubre and Sean are in providing terrific customer service. I hope that upper management see this review. Aubre and Sean are an asset to Tractor Supply Company and are knowledgeable friendly and helpful, which is really hard to find in any business in Taos, NM . I hope that I didn't cause them a hassle or headache. They are terrific and we will be shopping there again soon, just not with time pressure. My new puppy and I thank Aubre and Sean greatly.She loves her new stuff

Randall's is superb for house renovation projects. Carla is especially professional and fantastic…read morewith interior and exterior house paint and wood. She spends considerable time making sure my questions are answered and my needs attended to. She took extra efforts to make sure my Dunn Edwards paint colors came out to match the swatches exactly. She gave me the names of six painters. She's talented and proficient and it makes a huge difference! Everyone at Randalls are friendly and helpful and the store always has what I am looking for. Thank you for making my projects come to life!

Great example of an old school lumber yard and hardware store…read more I needed some parts to install a toilet and they had exactly what I needed, and it was in stock- not just an empty hangar on the wall, mocking me, like so many places I shop- including Lowe's which is my go-to back home. I grew up in Dallas and currently live in a suburb of Dallas. So I'm living in a metroplex of 6.8 million people. I own a small place in Taos now, and for sure it is a radical change, but one I welcome. So a bit of history for those who came from elsewhere. I recall when most hardware and lumber operations closed at noon on Saturday, and virtually everything was closed on Sunday (Texas Blue Law). Most retail stores closed at 5 or 6 pm weekdays, except might stay open to 9 pm on Thursdays. This was customary. I lived in a small town of less than 1,500 people in North Texas 40 years ago. They "rolled up the streets" around noon on Saturday back then, and most businesses still do. So I have seen both sides of this issue. For the working man who is into DIY, it makes it difficult to work on a project over the weekend. When I get started on a project Saturday morning, I can't say how many times I realized I needed something else to finish it, but it was after everything closed, so I was stuck until Monday morning. Not good if it is the only toilet in the house. But I also understand how valuable it is to owners and employees to have time off themselves, and how we should all take a breath and relax. In that small town in North Texas, if my ox ended up in the ditch, I could call the owner of the hardware store or the lumber yard and they would meet me at the store and get me what I needed. Taos is too big to operate like that, and times have changed, as have people. Moral of the story, there are two sides to this issue. The business owner takes a hit when you go to WalMart, Espanola or Santa Fe to shop when his/her store is closed. They have judged it is worth the loss for whatever reason- custom, rest, whatever. I won't hold it against them and will try to support a family business whenever I can.

I am writing to update my prior, not-so-positive review of this store. My initial review was mixed:…read moregreat in-store experience, followed by a sub-par encounter when I tried to order additional items by phone, text, and email (I tried all three). As I learned when the owner responded to me, it turns out it was a perfect storm of bad luck (illness) that led to the non-responsiveness. Since that review, not only has the proprietor (Max) reached out, but he also agreed not to charge me until the products were in route. All in all, I regret my earlier intemperate comments, and am now upgrading this store to five stars, to match the outstanding visit we had to the physical store when we visited Taos in October, and the excellent follow-up experience I am now having since Max re-emerged after his illness. (You could tell when I wrote the initial review that I had mixed feelings about leaving it; turns out I should have held off.)

Came for a leather workshop offered by Max (beginners level) and had a great experience working on…read moreveg tanned leather for the first time. Max obviously knows leather well and explained everything from where the store sources their leather, to leatherwork process, to stitching more difficult items like handbags. The store offers various items like vase/kleenex box covers, small totes, notebook covers, belts, etc. Everything is handmade, down to the prints that are pressed into the leather when creating products. Max even took out his kit of metal stamps and showed us how he hand-stamps the surface of the leather, which was awesome. I was also asking a lot of questions and he was able to characterize a lot of his work for me. Really cool experience that I would recommend for everyone!