Staff is nice, ownership/mgmt, not so much. We tried some frozen food here, opened one bag to poor…read morereception from our pets. Brought unopened bag that had never left the freezer to see about a return/exchange/to just give it to them to get it out of our freezer and call it a monetary loss. As I waited with my dog at the front of the store my wife went to look at other frozen food. I watched the oldest lady in the store squeeze our returning item as hard as she could then claim it was thawed. We're local, we're under 40, and we're tired of being treated like thieving trash by these local business owners as they gleefully attempt to squeeze us dry. Only thing worth coming here for is free dog treats, at least my dog doesn't get a shitty attitude and treated like garbage by ownership.

We came in about 15 min before closing (did not know they closed at 5) looking for a harness for…read moreour dog which can take a few minutes and the staff felt the need to tell us when the "store will be closing in one minute". Instead of working with us, helping us, or just letting us shop. They also locked the door and refused entry to someone that arrived barely a few minutes after 5 even though there were still 2 customers inside checking out. Why not let them come in - they may have known exactly what they needed and gotten in and out. While 1 of the 3 staff members was friendly, we would not recommend or return which is too bad considering we have friends that have lived here for 20 years that will be taking their business elsewhere. Disappointing.

Randall's is superb for house renovation projects. Carla is especially professional and fantastic…read morewith interior and exterior house paint and wood. She spends considerable time making sure my questions are answered and my needs attended to. She took extra efforts to make sure my Dunn Edwards paint colors came out to match the swatches exactly. She gave me the names of six painters. She's talented and proficient and it makes a huge difference! Everyone at Randalls are friendly and helpful and the store always has what I am looking for. Thank you for making my projects come to life!

Great example of an old school lumber yard and hardware store…read more I needed some parts to install a toilet and they had exactly what I needed, and it was in stock- not just an empty hangar on the wall, mocking me, like so many places I shop- including Lowe's which is my go-to back home. I grew up in Dallas and currently live in a suburb of Dallas. So I'm living in a metroplex of 6.8 million people. I own a small place in Taos now, and for sure it is a radical change, but one I welcome. So a bit of history for those who came from elsewhere. I recall when most hardware and lumber operations closed at noon on Saturday, and virtually everything was closed on Sunday (Texas Blue Law). Most retail stores closed at 5 or 6 pm weekdays, except might stay open to 9 pm on Thursdays. This was customary. I lived in a small town of less than 1,500 people in North Texas 40 years ago. They "rolled up the streets" around noon on Saturday back then, and most businesses still do. So I have seen both sides of this issue. For the working man who is into DIY, it makes it difficult to work on a project over the weekend. When I get started on a project Saturday morning, I can't say how many times I realized I needed something else to finish it, but it was after everything closed, so I was stuck until Monday morning. Not good if it is the only toilet in the house. But I also understand how valuable it is to owners and employees to have time off themselves, and how we should all take a breath and relax. In that small town in North Texas, if my ox ended up in the ditch, I could call the owner of the hardware store or the lumber yard and they would meet me at the store and get me what I needed. Taos is too big to operate like that, and times have changed, as have people. Moral of the story, there are two sides to this issue. The business owner takes a hit when you go to WalMart, Espanola or Santa Fe to shop when his/her store is closed. They have judged it is worth the loss for whatever reason- custom, rest, whatever. I won't hold it against them and will try to support a family business whenever I can.

I am writing to update my prior, not-so-positive review of this store. My initial review was mixed:…read moregreat in-store experience, followed by a sub-par encounter when I tried to order additional items by phone, text, and email (I tried all three). As I learned when the owner responded to me, it turns out it was a perfect storm of bad luck (illness) that led to the non-responsiveness. Since that review, not only has the proprietor (Max) reached out, but he also agreed not to charge me until the products were in route. All in all, I regret my earlier intemperate comments, and am now upgrading this store to five stars, to match the outstanding visit we had to the physical store when we visited Taos in October, and the excellent follow-up experience I am now having since Max re-emerged after his illness. (You could tell when I wrote the initial review that I had mixed feelings about leaving it; turns out I should have held off.)

Came for a leather workshop offered by Max (beginners level) and had a great experience working on…read moreveg tanned leather for the first time. Max obviously knows leather well and explained everything from where the store sources their leather, to leatherwork process, to stitching more difficult items like handbags. The store offers various items like vase/kleenex box covers, small totes, notebook covers, belts, etc. Everything is handmade, down to the prints that are pressed into the leather when creating products. Max even took out his kit of metal stamps and showed us how he hand-stamps the surface of the leather, which was awesome. I was also asking a lot of questions and he was able to characterize a lot of his work for me. Really cool experience that I would recommend for everyone!

I absolutely love this plant nursery. It is definitely my go-to for everything from bagged soils…read moreand fertilizers to starter plants and beautiful flowers! Most of the staff is unbelievably helpful and the plants are healthy and beautiful and the variety is wonderful! I am rating four stars instead of five because, as a couple of other reviewers have said, a couple of people who work there seem to have attitude issues. I just chalk it up to them having a bad day now and again. But not to throw the baby out with the bathwater, the ones who are nice and helpful are super super nice and helpful. My suggestion is if you are talking with somebody who seems to have a chip on their shoulder, just talk to somebody else. Chances are you'll find one of their wonderful helpful and knowledgeable employees. Great place!

Completely awesome staff who will really to to help you figure out what will work in your specific…read moresituation. Have had multiple deliveries of bulk ​materials and

Got all the material I needed for my job and didn't have to drive an hour to a major city. Very…read morehelpful staff.

Thea helped me with my transaction. She was professional, courteous, and very efficient. Thank you…read moreso much!

Cramped little store on the main road. There was a lady inside harassing other guests but no one on…read morestaff intervened. The selection was super limited, with a noticeable lack of natural fabrics.

I'm a big fan of thrift stores and love to shop at Rethreads and CAV....when Lili's Thrift opened a…read morefew months ago, I waited a while before I ventured in the other day. The reason was, it looked too well organized, clean and more like a boutique-- therefore I reasoned, the prices would be high. I was definitely wrong! Owner, Lydia (Lili) Ramirez, has a passion and an eye for trendy women's clothing and accessories and makes sure each item is clean (she even scrubs the soles of the shoes), pressed and in great condition. Many of the items are new. The prices are great: shirts-$2.50 shoes-$5.00 pants-$4.00 dresses-$5.00 Lili will be celebrating Halloween with a costume boutique and will be carrying skis and winter clothing. Store hours 11-6pm Tues-Sat. Call 575-613-3977

I loved this place as soon as I walked in. We have a Border Collie that is a little over a year…read moreold that we rescued from the sagebrush outside our house so she is still a bit "wild" but Avalyn's Paw Spa agreed to see us on short notice for a nail trim and did a great job. Daisy loved the environment and got along with the other dogs that were there. Love the large open space and VERY clean! They also recue birds so there is a lovely sound of birdsong that seems to calm dogs. Will definitely be back.

10 stars A++++ My boy…read morelooks fantastic!!! Highly recommended! Absolutely runway ready!!! Thank you

This place has everything you need for alternative organic gardening in Taos for a variety of…read moremethods ranging from hydroponic, soil indoor, and outdoor.

Awesome shop with great selection. Casey is a great guy and full of knowledge and experience.read more