How do I love thee...let me count the ways! Dr. Cole is a great diagnostician, he is also a bit of…read morea fine artist in the area of ENT surgery. I needed my nose straightened after an unfortunate experience with a car service driver. Dr. Cole came recommended to me by another ENT Doctor. He was able to fix my deviation and crooked nose and not change my cute round nostrils or the tip of my nose at all. In other words, I don't look "nose jobby"! My nose is still swollen but now, I can breathe better. After-surgery was a breeze with the EXCELLENT team at NYP in Brooklyn. If more people knew of his artistic skills, every girl from the suburbs would be lined up for miles to utilize his skills. The Anesthesiologist did a great job, no pain and minimal swelling afterwards - I didn't need to take any pain killers. A follow up call the next day was the "cherry on top". If you are having a septioplasty - do whatever you can to see Dr. Arron Cole and his superb team. New York Presbyterian never disappoints!

Let me start this by saying that my husband and I have seen a number of doctors and specialists in…read moreour lifetime and have NEVER written a negative review before.... Also, Dr. Jones is a great ENT and definitely knows what she is doing so this has nothing to do with her ability to provide excellent hands on care! BUT... My almost 2.5 year old daughter had tubes placed in her ears a little over a year ago. The procedure went incredibly smoothly and Dr. Jones had her in and out of the surgery center within an hour... zero complaints there! And the tubes did wonders for my daughter in terms of hearing and speech! However, the aftercare (especially recently) has been HORRENDOUS! My daughter saw Dr. Jones in May this year so almost a year after her tubes were inserted. Dr. Jones told us that the tubes were on their way out and that we should stop using the prescribed ear drops if she were to get an ear infection as they would no longer work. Fast forward to this past week. My daughter was diagnosed by her pediatrician with a double ear infection. We can see one tube hanging out of her ear. This ear had orange and green liquid coming out of it and the other had blood. The pediatrician prescribed her an oral antibiotic as the drops would no longer work according to Dr. Jones. I sent Dr. Jones a message on the portal on Wednesday to make sure this was the appropriate course of action. I didn't hear anything on Thursday, so I called the office and they said they would push it through again. By Friday afternoon, I still didn't hear anything. I called the office two more times. Finally, late Friday afternoon, her "assistant" who definitely couldn't have worked at the office for more than a day called. She got my daughter mixed up with a different patient. Called her a boy, said when we "return from vacation"... we were not on vacation. She told us to stop the oral medicine (which was inaccurate). I told her to get her facts straight and call me back. She called back and relayed inaccurate information. Finally she said Dr. Jones is going to do a telehealth appointment with you on Friday at 4. It's 4pm and there is no link. My husband and I called the office 4 more times each and finally Dr. Jones called me at 5pm via FaceTime.... This was over 48 hours after I sent the message on the portal. That is incredibly unacceptable especially when dealing with a 2.5 year old! Dr. Jones told us to come in on Monday so that she can check her ears. WELL.... I get a check in alert for her appointment tomorrow and it says that it's a TELEHEALTH appointment not an office visit!! Meanwhile Dr . Jones told me on FaceTime that she needs to see my daughter's ears in person. It's the weekend and impossible to get in touch with anyone to confirm the in office visit. We now live in NJ so it will take us at least an hour to get to the city. It's truly remarkable how incompetent an office within a world renowned hospital system can be!! Another comment.... I had some ear wax that needed to be removed. Dr. Jones told me to make an appointment with her which I did, and she successfully removed everything within 5-10 minutes. I eventually got a bill for $700+ (I also have great insurance). I called the hospital billing department, and they told me they would set up a payment plan for me (!!!). Finally I got in touch with the office billing department (which wasn't even an option but I basically cried to someone at the front desk) and the biller got my bill down to about $100. It's all just such a SCAM!! There are a number of amazing ENTs in NYC. Trust me, seeing Dr. Jones is not worth the frustration, stress and agony!

This is it. Come and see this young lady! Was surprised by…read moreminimal paperwork as several other clients said. Hopefully you have a pleasant enough visit as well.

I actually saw Dr. Arick in his manhattan office. My former dermatologist had told me I needed to…read moresee an ENT (which never made sense to me), but when I started having serious breathing issues, I decided I needed to make an appointment. The staff was nice and super helpful, and the doctor himself has good bedside manner. He was super upfront with me that he didn't really think an ENT was what was needed in this situation, but a pulmonologist. He did recommend both a pulmonologist (I already had made an appointment with someone) and an allergist (also already on top of that too). While I didn't need an ENT this time around, if I do need to go back to one, I would go here.

Dr. Arick is a gem! I've been seeing him for years when I have a sinus issue. He's experienced,…read moreopen, direct but super nice, thorough, and always solves the problem in a smart, personalized way - not with a textbook, same for everyone approach that a lot of doctors (who lack experience) rely on.

From the beginning to end class! Very polite very clean and great bed side manner. I traveled from…read moreBayridge to have a visit with this particular doctor. Very knowledgeable and smart. Thank you Dr. Yao

Really wonderful visit! Mrs Yao helped me with issues pertaining to my ear nose and throat and also…read morewas so kind to help guide me with other medical questions I had. A very lovely woman and doctor. Thank you!

She's excellent! I write a review for her under the other listing for the Manhattan office. Great…read morewith kids. Kind, compassionate, and caring. I highly recommend Dr. Jones.

From the owner: About Dr. Jones As a board-certified ear, nose, and throat…read more(ENT) specialist and head and neck surgeon, Jacqueline Jones, MD, serves patients of all ages at Park Avenue ENT, located in Brooklyn and on the Upper East Side of New York City. Dr. Jones benefits from a prestigious education at several Ivy League universities. She completed her undergraduate degree at Smith College in Northampton, Massachusetts, before earning her medical degree at Cornell University Medical College in New York, New York. She served her internship in general surgery and her residency in otorhinolaryngology at the Hospital of University of Pennsylvania in Philadelphia. Dr. Jones went on to complete a rigorous fellowship training in pediatric otolaryngology at Harvard Medical School and Boston Children's Hospital. Dr. Jones treats a wide range of conditions including strep throat, tonsillitis, sinusitis, sleep apnea, swimmer's ear, and more. She offers personalized attention and customized treatment plans designed to relieve painful symptoms while healing illness. In addition to her practice at Park Avenue ENT, Dr. Jones is a member of the faculty at Weill Cornell Medical College. She frequently publishes research and lectures on her work at conferences around the country. Dr. Jones is a fellow of the American Academy of Pediatrics and the American College of Surgeons.

STAY FAR AWAY. Zero patient/people skills. Zero compassion. No bedside manners. The staff at the…read morefront desk show zero concern, care, or interest in you or your health problems. They should all go back to school and learn how to deal with patients. A doctor's office has a duty to care for patients. People are coming in with health problems. There is ZERO heart at this office. Go somewhere else. If they can't schedule you, they don't even PRETEND to care and say, "I'm sorry..." or "I wish I could but..." It's as if they're actually HAPPY they can't help you, on some sort of twisted "power trip." So misplaced. So sad. They could all benefit from some basic training in customer service skills.

Today, my wife and I had the blessed fortune to get an appointment with Dr. Sidney Butts, a…read moretop-notch ENT specialist.The entire floor that is allocated to this very important specialty, exudes an atmosphere of warmth, caring, sensitivity, competence, and sheer professionalism.All of these were so very evident in each and every professional staff member whom we encountered.These included Dr.Xie,Felix,Orville, and Karina.Most remarkable, was the welcome, the patience, and harmonious environment from the dedicated office staff, comprising Miss Diamond, Miss Jazmin, and their colleagues.KUDOS to all of you!!!!! Raphael N,

Dr. Jack Russo is an excellent practitioner. I was lucky to be able to see him today, on short…read morenotice, thanks to the website associated with his Downtown Brooklyn office, entandallergy.com. Dr. Russo was a careful listener, a conscious soul who immediately went to work helping me resolve my laryngitis issues from a flu diagnosis I received a week ago. I usually get better in a few days, not a week. Dr. Russo helped me become less frightened at the longevity of my symptoms, especially in light of what has been going on these days with other corona viruses in other countries. I recommend him to anyone who needs an excellent ENT... who's also a warm and compassionate human being. That's an A+ combination in my book.

I do not trust anyone in general. Imagine my surprise when I no longer had a choice. My first step…read moreinto the office and we went straight to it I didnt even wana go but he told me if he's gonna work on me he needs to examine me. Ill spare the stupid little details. I spoke with him and he gave me a full picture of what removing my tumor and recovering would entail within 5 minutes. I have a low tolerance for long talks and I feel he detected that. Even encouraged me to get a second opinion. I did no research on him so I was taken aback by his focus his honest eyes and his charisma. There was no doubt in his eyes and he never averted his gaze when speaking about the grim possibilities. His confidence gave me confidence. Im in the hospital now its been a few days but im doing great! He visits and makes sure I understand what part of the story we are up to. Yes we. This guy is there every step of the way and I feel more confident every morning I wake up with what used to be this stranger that turned out to be my biggest supporter. Good man Great doctor! My damn hero who made it possible for a 34 year old dude to have another shot at getting back to his family. 13 hour surgery and dude comes to see me the next opportunity that arose.

I was going to Dr. Palgon every year for over 20 years. Then, for about 3 years I was unable to…read moremake another appointment anymore as I couldn't find him and no one was able to tell me of his whereabouts. So I tried other ENTs; I figured he had retired. I ended up going back to his Manhattan office. On one of my yearly routine check ups, I ventured ask my current ENT, if she knew Dr. Palgon, and whether she knew how he was doing of late. She told me he had died of cancer. I was just in shock. Nice man. Very subdue, low key and humble. I miss him.

MD. Palgon is an amazing doctor. I traveled 2 hours each way to be seen by him. Not only is the…read moredoctor amazing but he has an amazing staff working for him. When i arrived after a terrible commute i was informed my PCP didnt file the appropiate paperwork for me to see a specialty doctor. Feeling frustrated the staff (Samantha, Eva, Mercedes and Nimah) worked there magic and fixed the errors my primary care doctor made earlier in that day. All in all this place gets 5 stars with an amazing staff and great doctor coming here is a no brainer i just wish it was closer.

I went to Dr. Aronzon due to a chronic cough that recently reappeared. I am very satisfied with…read moreher concern, care and cooperation. She LISTENED carefully to my own story of symptoms and explained her own thoughts about treatment. I trust her and believe in her professional abilities. I would both recommend her and return to her.

AVOID this place at all costs. I wish I read the other reviews before I made an appointment. I went…read morefor a simple antibiotics prescription for allergies. Doctor Anna Aronzon MD preformed a series of useless and unnecessary tests (I got a second opinion). I then received a 400$ bill despite telling her I only want a prescription. They scam patients for tests and over charge the insurance companies. If you read the other reviews they have an average of 1.5 stars for this reason. Note- because of their bad reviews they have two accounts on yelp. This one is the new one. They have a rude office manager named Sarah Williams who treats patients like a collection department. I filed a complaint at the New York state health department and apparently I'm not the first. Avoid this doctor and office at all costs.

Dr. Grishna helped me quickly and efficiently and was a pleasure to interact with during our…read moreappointment. I strongly recommend her!

I really needed to find a doctor so I could get a check up and I found great reviews on this…read moredoctor. So I made an appointment for Sunday. I killed sometime in the area, then went over. The office is in a brownstone it looks like an the waiting area was nice. The Receptionist had me fill out some forms then I was on my way with Dr. Grishina. She was very nice and asked me the general medical questions & history. Then she gave me an overall checkup. She drew blood, which I hate doing but she was gentle and I didn't feel a thing. After that she told me when I get my results back she will give me a call. Which she did not too long ago. It's hard to find a doctor these days you can feel comfortable with and who aren't pushy or rude. I really like her and I feel good knowing I have a place to go to if I have an issue.