Mitchell Doyle, who is my contact is very clear and communicative. I feel like he is looking out…read morefor me and I appreciate that. The work that has been done, is of course, excellent. As far as value, well...it is a Mercedes Benz dealership. You get what you pay for.

POOR experience all the way around. Spent 2-3 days working with their nonchalant attitude, and…read moreclearly got the vibe they could care less to sell a car and make their clients happy, only to be bait & switched in the final hour. If you want an honest and pleasant car buying experience (which I is hard to come by in the auto industry unfortunately), please choose another dealer. Was extremely upfront in desiring a car they had on their lot I wanted to purchase (and make a quick decision on) and was even ready to make a multi hour trip to get it, shared more information that I needed to about another deal I had on the table in the spirit of transparency and ultimately received a promise of a price that was then reneged on in the final hour (due to a "mix up"), as well as extra padded costs added onto the final price. Untrustworthy all the way around. They'll charge you double what most dealers will charge you for a customer service/doc fee and then they'll charge you another $600 for an MBK package for a coating THEY chose to put on all of their cars which is non-negotiable (last time I checked, the buyer should have that option). They'll also avoid your request to break down the "taxes and fees section" to make it cumbersome to know what you're paying for what. In the end, I was ready to pay more money for a car with merely a different color scheme than a deal I already had on the table (and was ready to make a lengthy drive to get it) all for them to ultimately screw up the deal over $500. $500! They obviously care more about ego than selling cars. And oh, by the way this was all over a 2026 leftover! Honestly, I dodged a bullet, as I imagine I would've been met with more dishonesty once getting onsite. Do yourself a favor - don't deal with the immature and inexperienced salespeople here (they're a dime a dozen anyway) and find yourself someone with more experience from another dealer.

I contacted this dealership indirectly through a third party website. The response from Harper…read moreMaserati was timely and professional. Impressed with the solid communication, I drove by to take a look at the vehicle of interest. While I did not end up purchasing the vehicle, the experience was overwhelmingly positive. The on-site interaction with the staff was pleasantly genuine. I even had other customers remark to me how happy they have been doing business with Harper Maserati. And the test drives were amazing! This dealership is now on my radar, I look forward to buying or trading with these guys sometime in the future.

My experience here in the beginning when I first made an inquiry was very positive, but as time…read morewent on and especially today, it's now very negative. I first made an inquiry on a Granturismo. I was told the car was available and proceeded to make an agreed upon deal for it. I had my credit checked and got approved for the agreed upon deal given. Everything was going smoothly and went as planned. As the days went on after approval, things started changing. Long story short, I was told my deal could not be made anymore out of the blue. I was essentially lied to. Their word and promises all changed last minute. This is a very sad, shady, deceptive, and poor way of doing business, and for those reasons, I advise you not to do any sort of business here because they'll 100% play games with you. This dealership does not truly stick to their word or promises and is not honest. I sent a few recent texts today in which I didn't receive any responses or correspondence from so that means I'm being ghosted, which is very rude, disrespectful, and unprofessional behavior. If you have a choice and especially from my recent experience here, do not do business with this dealership because it's not a good feeling what I went through and I'd hate for you to have to go through what I did too. Save yourself the pain and agony. How does someone not stick to their word is truly beyond me. I was not taken care of as I was promised I would be. It's unfortunate to know that in the end, this was the circumstance and what I deserved as a customer and client. No one cares at all to make any of the wrongdoing to me right.

Great place! Drove my Mini from California and it didn't enjoy the 3000 mile ride. Got settled out…read morehere in Knoxville and had a check engine light. Found these guys and I am very impressed at the quality of this shop. Customer service is great here! Everyone is very friendly and helpful. I got an upfront cost estimate for the work to be done, as well as some very honest feedback and advice from their mechanic. They are very timely, and stick to the timeframe they give you. Thanks guys!

I own a Porsche Cayenne, a Porsche Boxster, and a much beloved Audi TT that I can't bear to part…read morewith for sentimental reasons... All are in excellent shape thanks to the care and if need be, repairs and maintenance provided by Eurotech Knoxville. These guys are simply the best at what they do!!!! When you need work done right and on time, call Eurotech!!! They are Porsche 100% can get the job done on other European sports cars too. Highly recommend after more than 10 years of customer satisfaction.

Being forced to find a new VW service department for my vehicle since the Murfreesboro Volkswagen…read moredealership changed ownership and went down the toilet, I read many of the reviews for this dealership service department and decided to take a chance. I was pleasantly surprised. Everyone here has been courteous and professional. Service was completed in a timely manner by competent technicians who didn't screw anything up. The employees inside in the cashier and service area have all been excruciatingly considerate. I am tickled to have found a new service department for my Volkswagen. I cannot recommend them highly enough!

This dealership charged me $220 for an oil change and tire rotation on a 2024 4 cyl model…read more Outrages. I certainly will not be taking my car back to this dealer. Average cost at other dealers $150.00

Easy to get in touch and get truck serviced. They…read moreidentified where the exhaust smell was coming from and gave reliable referral for getting a weld done. Inexpensive service with quick turnaround !

After trying twice at other repair places I was referred to Pro Toy by Matlock tires because they…read morecould not figure out my brake issue on my 2019 Camry Se. I kept loosing brake compression. After almost $2000 at Matlock for tires, rotors, and pads. I still had no brakes. These guys figured it out the next morning and said they had never seen my issue before. It was still painful as it added another $1,400 to my two week today but most was the part cost from Toyota. I will use them again when I need help.

I found exactly what I was looking for at Carnation without any sales pressure. I was able to test…read moredrive the car to my local mechanic who gave me the thumbs up, making it easy to decide on buying it! I highly recommend their salesperson Alex who was very helpful both before and after the sale!!

Alex was and still is extremely helpful from the point of purchasing my Volvo to now servicing it…read moreas needed. Andre is extremely knowledgeable and respectful of customers on the service department as well. These guys take care of you like family. Would definitely see them if I need to purchase another vehicle.

I had my car towed here when it became disabled on the highway. 3 times I was told the cost to…read morerepair. Each time the service change with additional cost. Then I show up to get my car. The service and charges have been added to without consent. I drove to car home and the same problem occurred. They had the car a month before offering me a quote the first time and a month this time. The car still isn't ready and I can't even get a callback. I think that says it al. I would encourage people to go to another place.

I left my honest negative review on this company's Facebook page, as well as my first personal…read moreFacebook page and a few group pages that I am on this morning. I get a threatening text message from somebody else from this company threatening to sue me which they have no grounds and my reviews have now been taken off of Facebook and I have been suspended from Facebook pages. They have silenced me because they are mad that I called them out. They somehow got to one of the admins and I have been blocked from posting my review. This is my original review: am disgusted by the disrespect I just recieved from Autoworks Of Knoxville. I am not one to leave reviews however I feel this is necessary to put out because of how I was just treated. Today is July 11, 2025. I called this place on Wednesday because I needed my front brakes and rotors replaced my Husband and I were calling around a few places to get quotes. I spoke to the lady that answered she said let me get your number. I'll get you a quote sent over. 24 hours later, so Thursday she still had not gotten back to me so I called and said "hey I'm not sure if I miss something. Can you get that sent over because we really need to get our car in." She then asked for all of the information that I had previously given her the day before when we spoke (I also found out that my husband had called them on Tuesday of this week and he never got a response.) So I re-text her all the information they give me a quote. My husband and I are thinking on it. We called a few places to get quotes and everybody was right around the same price. $1,700-$1,800 These people could get us in the quickest so I started asking some questions about how long our car would be out because we have kids. It's our only driving vehicle and if we could bring our own parts to try to alleviate some of the cost. I was informed that they will not put parts on that are from somewhere else so we discussed it and seeing as though all the prices were about the same, we figured we would go with these people so I reached out again and I tried to ask them another question and my messages kept getting left on read ---she had her read receipts on----She was reading my messages, not answering. So three hours later, I try to follow up with my question again. She reads it and she still does not respond. From 9:30 am to 3 pm i messaged 4 times. It was not until my latest message calling them out that i got a reaponse. I Decided to call one more place (Fisher Tire) and this place was going to be less than $600 to do this job! So three more hours go by I find a cheaper place and I decide to reach out to these people and let them know. Hey, I'm not sure if you just don't want the business (because its now been 6 hours she' read the messages but she's not answering me) or what the problem is but I found somewhere that is only charging $580 so I'm a little off putt by the fact that your price was almost $1800. I feel that you guys are scamming people and I almost lost out on $1200 and I think that's so morally wrong. She then proceeds to get mad that I'm texting her personal number which I had no idea. I'm just responding to the number that texted me and she starts to get very angry and saying they already put me on the schedule for Wednesday even though Tuesday was the day they had available. And that I was gonna be bringing my own parts which she told me I wasn't allowed to do that and she's trying to say that I'm confusing her ---- she deleted these messages. I did not think she was going to delete them so I did not screenshot them in time. She then told me that I need to stop texting her because she's getting pissed off , yes she use those words "you're pissing me off" is what she said (she then unsent those messages within a couple minutes and I did not catch them in time) but you can see that there are three messages that she unsent because they were rude and aggressive towards me. She tells me to stop messaging her personal phone and block me. THEN SHE CALLS ME!!! And starts yelling at me on the phone. Of course she does this because i cant prove it. I tried to record the phone call but my phone was not doing it and it went so fast. I do not know why she feels It's OK to have this level of unprofessionalism and disrespect to a customer just because i called them out for almost stealing $1200 from us. They got called out for this outlandish price, they got angry. I would not recommend this place to anybody! Not only are they overpriced but they are incredibly rude.