Local roadside assistants are tricky because you call them and 9 times out of 10 they don't even…read moreanswer-they want you to leave a message and they'll get back to you. Ok well I need to talk to someone right then and find out if you're going to be able to help me or not. Eli answered right away, gave me a reasonable price right away and arrived when he said he would. Easily the best local roadside assistant I've ever used and I will definitely be calling him first if I ever have the need again.

From the owner: Roadside Assistance in Lexington, KY is what Eli Roadside Assistant LLC does best. We offer battery…read morereplacements, jump starts, tire changes, gas delivery, car unlocking, stripped lug nut removal, mobile tires, & other services that complement everyday roadside emergencies. For all your roadside service needs. Serving: Lexington, KY and the surrounding areas. If you get a flat tire, lock your keys in your car, run out of fuel or find that you have a dead battery, don't worry, we can be there in minutes to save the day. No matter what roadside assistance service you need, we will get the job done, or we will refer someone who can. Let's get you back on the road! We are open 24/7

Within an hour of making the phone call to 24/7 roadside tire repair I was paying my bill. The…read moreservice fee rivals what you will pay for an in store repair and the tire costs are market pricing. Hard to complain when he helped turn what originally felt like a huge set back to our family vacation into a bit longer breakfast than we planned. Cannot recommend highly enough.

After getting a flat tire on a Sunday afternoon, we reached out to about 6 places looking for our…read moretire. (No spare and ours had a whole) No success. Called this business and he said he'd check and get back to us. Few minutes later, he called saying he found out tire. Hallelujah! He came promptly, polite, worked hard and quickly and about an hour later, we were back on the road. Thankful he was open 24/7!

Had a blow-out on I-75 mm73 near Berea. My insurance roadside service contacted JJBA to assist/tow…read moremy SUV. Estimated wait time was 75-105 minutes. 3-1/2 hours later, KSP officer stopped, put my spare tire on, and escorted me off the interstate.

waited 5 hours for a tow when estimate was 2 hours and they end up cancelling my requestread more

Ryan was excellent. He was fast, very friendly, and reasonably priced. If you're ever in a bind and…read moreneed a tow while in the area I highly recommend using Ryan.

From the owner: Fast recovery time! We come to you to help in any towing and roadside assistants open 24/7 read more

Awful experience. My daughter and I drove from another state for fingerprints at UK…read more Couldn't have been a colder entry into lobby. Like we were trespassing. Everyone was taken back by the thought of work needing to be done. Just a bad vibe! Too bad- if they would have asked, I could have told them I was a 30yr AAA member.

Don't waste your money. I've been a member since 1992 and pay for memberships for myself and both…read moreof my children ($171/yr). On 12/22/24 I was traveling from Somerset, KY to State College, PA for Christmas. Outside of Armagh, PA we had a tire blow out. We called AAA at 4:00 PM and requested that they send someone to change it. It was 15 degrees, I'm 73 and that's what I pay AAA for. Even though their Agent Danielle tried repeatedly, no one responded. We were finally told after repeated calls that no one would be coming and it was now our problem. By now it's 8:00 PM, dark and even colder. Luckily we found someone locally who came out and changed the tire within 20 minutes. I will be canceling my membership forever. Update: I was told by the last AAA agent I talked with to submit a request for reimbursement for the $50 I spent to get the tire changed. I did that and now AAA is denying it due to the fact the receipt I was given doesn't meet their requirements. Come on, quit jacking me around.

Amazing , amazing customer service. Tony and his whole team are the best. The timing of their…read morework is on point. They fixed my husband's emergent car repair and now I will be taking mine in a few days for a minor fix. WE FOUND OUR PEOPLE!!

Tony was fantastic! Responsive, fair price, and very accommodating. Our daughter is a student at…read moreUK and we live in Florida. Her car needed a battery replacement and Tony really helped us out. He came to the university, picked up her car and had the battery replaced within 2 hours. Highly recommend!!!

Joe was an amazing help! He was polite, quick with the tow, and was an affordable price! Thank you…read moreJoe!

Stay very far away. AWFUL service all around. Said they would get my truck, sent a tracker link and…read moretext they would arrive within the next 2 hours. Promptly cancelled when they were supposed to arrive, which mind you was planned for over a day. Called to ask why and all they said was "they aren't able to make it out" and had terrible customer service. I will never use them again. Awful way to run a business. I called Finley and they had it picked up within 30 minute... so easy way to put it, do not trust or use them.

Well today's the day we had to call a tow truck to save the day. Our car brakes went out and we had…read moreto get them fixed asap. We called them and they where quick and efficient getting us and providing us a link to make payment. Thankfully this was during the day and our helper April was great she was careful with our vehicle and got us to our destination safely, I would recommend them to anyone stuck in a pickle and think the price was fair. I highly recommend asking for April as she said you can request her, I would recommend her for your towing needs.

We lost our rental car keys. Allstate was unable to get in the car. Enterprise dispatched A1…read moreWinchester Towing to come to our rescue. Seth not only got into our car, he was efficient and professional. He knew exactly what he was doing, and how to do it. He was very careful with our vehicle and kept us informed of what he was doing and where he was going. When he dropped our car off at the service center, he found a mechanic that could get into our car and get our belongings out. AND he contacted us to where we could go to get it. Seth obviously cares about customer service and takes pride in his work and the company he represents. His tow truck was shiny and bright. I pray blessings over him and this company. Well done Seth and A-1 Winchester Towing.

Apparently my insurance carrier contacted them to deliver gas to me. I specifically told my…read moreinsurance company to please make sure it's diesel and they assured me that they will notify the Vendor. The 'Sub-Contractor' that showed up arrived in a timely fashion but he only had Gasoline and didn't have a tank for diesel. He murmured 'They know I only carry gasoline'. He called Reliable Roadside to let them know they needed to send someone else with diesel. He said they would and that they were on their way and apologized for the confusion. Over 30 minutes go by and I called my insurance company to find out THEY NEVER dispatched another delivery nor did they call my insurance provider for a follow up! So now I have to wait another 40 mins for another Vendor to show up. Just terrible service and extremely poor communication with this company. Since this was through my insurance provider, be weary if yours use them to help you out!

Best service! I had Paul as my tow truck driver he got there quick! Hooked it up and brought me…read morehome! Highly recommend him!