I was a patient for nearly two years and consistently experienced poor communication from this…read moreoffice. Getting test results often required repeated follow-ups, and appointment wait times were frequently excessive. My most recent visit was unacceptable. I came in for a follow-up after a serious hospital stay and was turned away because the office claimed they hadn't received a fax, despite it being sent the prior week. No real effort was made to locate it, and I was even refused when I offered to email the records myself. Dr. Dyer never spoke to me directly and instead made dismissive, disrespectful comments to staff within earshot. Given the length of time I was a patient and the circumstances, this was deeply unprofessional. I will not be returning and do not recommend this practice.

I went to Dr. Dyer for about 2-3 years. When you first start going to her, she seems competent and…read moregives you hope. Then it all goes down hill from there.She did absolutely nothing for me with the exception of prescribing me several different medications. She gave me an endoscopy told me that there was a flap inside of my stomach that is supposed to keep the acid out, but mine is not working properly. She never gave me a resolution. I've been calling her office for months, leaving messages. No return phone calls whatsoever. Then she refused to fill my medication again, even though in her own very words, this was the only medication that was left on the market, with the exception of Famotidine. She only works two days out the week Monday and Wednesday and I called leaving several message, begging and pleading for someone to call me back. Never received a return phone call for months. A horrific horrible experience. She did absolutely nothing to help me. If I could give her zero stars, I would. She should be ashamed.

I've used to bounce around different physicians every year until I found this one. I enjoy the…read morefriendly customer service here and they do not add additional stress you my time to get thru an annual exam. What else I like is they always ask if you need parking validation and make sure all your questions is answered. I have been coming here for over a decade. I have been coming to Dr. Jason Primer as my primary physician. Definitely recommend this to anyone.

Avoid Dr. Amy Kissinger like the plague. I went to her three months ago with constant head and…read moreneck pain and she blew me off saying it was migraines and wrote me a prescription for some very expensive drugs. No tests run, didn't listen to most of what I said. A month later I returned because the headaches hadn't gone away. She didn't even examine me and gave me another migraine medicine. Last week I went to another doctor. She ordered a cat scan first thing. Turns out that I have a severe sinus infection... never mind that this was one of the things I suggested to Dr. Kissinger on my original visit, which she promptly dismissed. Gee, I wonder if it was as severe THREE months ago when Dr. Kissinger should have caught it to begin with!? If you want a quality, thorough doctor, try Dr. Anne Suh (also reviewed on yelp). She's at a different practice in the loop and is VERY thorough and willing to listen and get to the bottom of the problem.

Unfortunately, I found Dr. Barkoff's bedside manner to be...probably the worst of any dr I have…read moreseen in years. She was highly unprofessional, making several inappropriate comments to me, violated HIPPA laws by discussing my medical care with people who she was not authorized to speak with--on multiple occasions, even after I asked her not to, constantly interrupted me when I was trying to answer questions she asked me and would change the subject when I would ask her questions about my care (so she wouldnt answer the questions). After leaving her office after my first appointment, having spent $1,200 out of pocket, I hoped maybe it was just a bad day, but it wasn't and the issues only progressed with my next few visits. I had an issue with a prescribed medication and it took her three weeks to call me back, leaving me in the lurch and having to have my primary care dr step in and manage my care until I finally heard back from her. I think she has a lot of great knowledge but has a bit of an ego that doesn't allow her to properly care for her patients which is a shame, especially after paying so much.

Dr. Barkoff is a gem in the medical field! I have been seeing her for three years now to treat my…read morehypothyroidism and she is incredibly throughough, compassionate, and dedicated. Before a diagnosis, she examines all other potential disorders it could be. Dr. Barkoff has informed me more about my own body more than any other doctor! Especially with chronic illnesses, it can be hard to find a doctor that is as persistent as Dr. Barkoff to go through the peaks and valleys with you. I am eternally grateful to have her as one of my physicians.

Went in for an annual physical. I'm healthy, had no complaints, just a normal blood test to make…read moresure things were good. I got billed twice. I called my insurance first. They were surprised I got billed because things weren't sorted, however, they did say I got billed for two visits on the same day. I thought that was a mistake, called Dr. Roystons office and they were like, if you had ANY complaints, that would fall into a second visit. I said, no, I literally had no complaints. Last year I had a problem with my neck, so maybe she just pulled over last years billing? Nope, she billed me for conditions she's not even managing. In my notes, it literally says managed by other physicians. I went in to speak with Chris Fuqua, he said he couldn't do anything, but because she put those diagnosis in, it's a separate visit. I was like, so I'm not suppose to inform her of my conditions other doctors are managing? Isn't that important for your PCP to know your health HISTORY? He basically was like, I cannot say anything. His silence spoke volumes. Not to mention, I was telling Dr. Royston during my visit that I would prefer vitamin B12 shots over her recommended vitamin B12 pills because I struggle with taking them and she was like... no. I was like, why? She said, the pills work, if it didn't work, then you can do a shot. I spoke to someone and they were like, you can go to minute clinic and it cost less to get a B12 shot then go through insurance anyway. She was dismissive and she's billing for conditions she literally is not treating. Just beware.... You will get charged for your medical HISTORY when speaking with her.

Dr. Royston has been my doctor for 18 years, and I very highly recommend her. She is excellent…read morewhen it comes to any diagnosis but especially anything sinus or ear, nose, and throat related. I used to have ongoing sinus infections or chest congestion after colds I couldn't shake, and she always took it seriously and had quick and helpful remedies. In my past experience, most doctors shrugged those symptoms off or were at a loss for solutions. She is also great for preventive care. I recommended her to a coworker. Upon seeing her for just a routine visit, Dr. Royston immediately noticed a troubling skin lesion and correctly diagnosed my coworker with skin cancer. With me, I always feel like she is on the case looking to prevent future issues: getting my oversized thyroid checked out for possible cancer, listening to my complaints about swollen hands and getting me tested for rheumatoid arthritis, checking to make sure I am scheduled for a colonoscopy given my age. She delves into family medical history, and she asks about my exercise routine (or lack of). I just had my annual physical with her and came in with 8 written questions, thinking she would never have the time for all of them. It is Northwestern, and regardless of which department you are seeing, at some point you may feel like it's a bit of a factory pushing people in and out. But she had time for all 8 questions, and I'm glad I asked. Some of her answers were surprising and in a good way. The office is also very efficient. I've never had to wait to get in. I actually got there early last time, and Dr. Royston saw me right away. Even though it is downtown, the practice feels like a family practice. I noticed I've been seeing the same nurse there for over 10 years. The nurses have given me good tips, like after a flu shot, and I've never had a painful blood draw in their labs. I can't recommend this practice highly enough. There may be a time or two when you feel like things are going quickly, but then just let the nurse or Dr. Royston know you have more questions. They will listen.

Best of the best. Dr. Yunez is an outstanding practitioner who cares about and listens to his…read morepatients. I have been seeing dr. Yunez for more than 12 years and I cannot say enough about this man. Best doctor in the area by far! He does not disappoint! Dr. Yunez and his staff have worked diligently for years sometimes to diagnose and treat my conditions. They are always upbeat and they take the time to get to know their patients. Dr. Yunez always listens to his patients as we know ourselves better than anyone. He is kind, caring and supportive always. He has saved my life more than once because he listened to me and he investigated my complaints thoroughly. Great group of folks working for him as well. I cannot say enough about dr. Yunez and his team! Best of the best!

Dr. Yunez is a wonderful doctor. His staff on the other hand, is horrible. After waiting a month to…read moreget in to see him, reception tells me they have no record of my appointment. When I give the girls name who took my appointment they say there is no such person who works there. When I ask about my insurance, that I checked to see if he took an was told he did, they are now refusing to take. I've been coming here for 15 years and it has alwYs been chaotic, but this is the last straw.

Thank god I've never had an office visit turn into anything more than just a consultation or a…read morequick MRI scan, but wow, is my neurologist, Dr. Shepard, expensive! $300 for a 4-minute consultation; $400 for a 10-minute consultation to go over what a radiologist had already billed my insurance $450 for. This on top of $1300 for Northwestern's fee for the MRI. Sure, BCBS-IL whittled that down to a fraction and then paid it all, but wow... So why is the office staff here so silly? I mean, I enter the office and go up to the desk to check in for my appointment (there's no window). The girl--half my age--talks loudly: "MR. ROBERT S--. YOU'RE HERE FOR DR. SHEPARD? [yes]. IS THIS YOUR FIRST VISIT. [no] NOW, ARE YOU STILL ON --- DRIVE? [no] I NEED FOR YOU TO FILL THIS CARD OUT, OK, MR. S--. [sure] I NEED YOUR INSURANCE CARD AND ID, DEAR." The waiting room is full of patients. Privacy would be nice. "Dear"? I am twice your age, which means you should still be in college. Only women over 60 years old call me "dear." And only hard of hearing people talk as loudly in an office full of patients as you do, dear.

I found Dr. Daniel Hidaka through the Northwestern network and have remained a patient for…read moreapproximately 8-years. Upon my first appointment with Dr. Hidaka, I was immediately impressed by his "care factor." I am a busy professional in the service industry, so naturally I have high expectations from professionals I choose. I say can with certainty that Dr. Hidaka's approach is unlike any other physician I've encountered. I feel as if he's an old friend who just happens to be a respected and accomplished physician. His care extends beyond "office hours." He frequently checks in with me on past issues, treatment progress, etc. Also, a much-appreciated bonus is that Dr. Hidaka is quick to respond and help even when I'm unable for an office-visits (travel, busy season, etc.). He is really setting the tone for modern health care the way it should be in our busy society.

Dr. Indyk is great. she is thourough, patient, and makes sure to answer all of my questions, takes…read moreher time, truly listens to her patients and addresses all of my health concerns. she is the best physician that i have ever had. im very thankful for her help. Dr Indyk jest świetna. Jest dokładna, cierpliwa i zawsze odpowiada na wszystkie moje pytania, poświęca czas, naprawdę słucha swoich pacjentów i zajmuje się wszystkimi moimi problemami zdrowotnymi. Jest najlepszą lekarką, jaką kiedykolwiek miałam. Jestem bardzo wdzięczna za jej pomoc.

This is the worst doctor I have ever encountered, She spends no time with patients. Staff does not…read moreanswer phone or return calls. Bills are outrageous for no service. Avoid at all costs.

Absolutely thrilled to find a doctor who treats me with respect and understands that I know my own…read morebody. She was very thorough, discussed everything with me, explained what she was doing and why she was doing it. She took all the time I needed to ask questions. When I left I felt like I actually been really checked over and knew what I needed to do and why. Thank you.

Several friends recommended Dr. Munteanu to me and all said what other reviews have mentioned -…read morethat she's very nice, thorough and will take plenty of time with you. So last March, when I started having problems with pain in one of my hands and dropping things (I'm 26 and active, so that's not really normal for me), I decided to visit her. It started out well enough, as told to by the receptionist, I arrived 15 minutes early to fill out paperwork. Then was taken to a tiny, stuffy room where I waited a full hour. Ok fine, doctor visits aren't known for being speedy or in rooms with nice air flow. Finally the doctor pokes her head in, introduces herself, and asks if I wouldn't mind if a student doctor from Northwestern sits in. I said that was fine. She said she'd be right back. Several minutes later she came back with the student, introduced her, and left. The student, who was very friendly, spent a good 45 minutes asking me about my family health history and discussing my hand. She spent time moving it around, feeling it, etc. She took detailed notes the whole time. When she left, she left the door ajar and I could hear her and the doctor discussing me, my health and my hand for about 25+ minutes. By then, I'd been there 2.5 hours, and was not happy. Finally the doctor came in and proceeded to ask me all of the same family health questions the student did, even as she was holding the student's notes in her hand. She asked about my hand, didn't touch it, just asked a few questions. Finally she recommended that I quit my job and look for a new one since the repetitiveness of it was causing the pain. She also took some routine blood tests, because I was overdue for them. Three hours later I left. THREE. Are you kidding me?? It gets better though. She said she'd call in a week with my test results. Two weeks later I come out of the bathroom to see that I have a missed call from her. I call back and the receptionist answers. When I asked to speak to the doctor, she said "She just called you a few minutes ago, why didn't you answer?" I said I hadn't heard the phone ring. She said "When the doctor calls you, you answer, she is a very busy woman." I repeated myself, and said I wasn't ignoring her, I hadn't heard the phone and since it was a week past when she said she'd call, I hadn't exactly been sitting on the phone. She ended the call saying she'd have her call me. Fast forward exactly seven months to now... I never got a call back, and I only just this week received their bill, even though I saw when it went through my insurance company several months ago. This doctor (and clearly her receptionist) have no respect for people's time.Why didn't the doctor just sit in with the student, as initially implied, to save everything from being discussed more than once? A huge waste of time for us all. I will not be back there.