I lived at University Meadows with my family and overall the apartment itself was fine, but the move-out process was extremely disappointing and costly.
Some walls had minor pen/pencil markings from our kids, and I was fully prepared to pay for repainting those walls. Instead, management charged me for repainting the entire apartment, explaining that their vendor does not paint just one wall. While I understand their vendor policy, it seems unfair that tenants are forced to cover the full cost of a complete repaint -- management could have reasonably shared that expense as part of normal turnover.
On top of that, I was also billed for carpet replacement even though I documented at move-in that the carpet was already old, and for roach treatment even though we never saw a single roach during our tenancy.
I disputed these charges multiple times, but management refused to adjust anything. In the end, I had to pay nearly $2,800 in move-out fees.
Advice to future residents: Document everything with photos at move-in and move-out, and be aware that even minor wear and tear can result in major charges here. read more
