Very clean and well kept shop. Easy to find and was able to park close for being downtown. Quality…read morehaircut for my son. Matt was great and easy to talk to. Very professional. Was easy to make an appointment online and select a barber based on skills and the kind of cut you want. I was able to get in within a couple of days. Some like the owner are booked out. They do not do walk-in's just an fyi. Loved my son's cut. We will be going back.

Can't believe I've been going here for 7 years but the experience is worth coming back for again…read moreand again. My haircut is always quality and just how I ask for it. Brandon is my barber but having watched thr others work over the years, I wouldn't hesitate to go to or recommend any of them. Always hospitable and good value for what you choose for your cut. I recommend the hot towel treatment, but you can get by with only a haircut if you don't have a need for a shave. Great atmosphere with TVs on the wall and a great selection of music always playing on the overhead speaker. Do be sure to go online and book in advance as they are appointment only and the process is simple and easy. Book early as most of the barbers can be booked several weeks out.

Worst haircut I've ever gotten. Didn't listen to a single thing I said and just cut off all of my…read morehair. Stole my hair and money

Scheduled a 7:30 am appt/ I was told about the place by a friend. I scheduled online and was told…read morestraight razor shaves are offered. I recently had my first in Phoenix on vacation and loved it. Put that in my notes for the appt. Got there at 7:30 and had to wait. Was asked if I was the appt. I said yes - barber doesn't do straight razor and I can cancel and reschedule. Since I had taken time out of my day just a cut. 35 dollars for the basic buzzed deputy army cut..I asked not to much off the top and no skin on the sides. Got skin on the sides and look balding up top because it's basically a buzz cut like military. Yeah I won't be back. Barbers in DM are not what they could be. 60 bucks cash in phoneix for a straight razor shave, haircut, hair wash, hot towel facial, the Ortiz special was legit a great experience.. back to great clips in Iowa - scissors and scotch was not for me either

I'm not one to post negative reviews, I'd speak to someone first…read more I got the worst haircut I've ever had. I'm retired, on a strict budget and I have to save for haircuts, it was a big deal to me. Tony has so many great reviews that I felt I was in good hands. He seemed like a nice guy, we talked about the cut. He basically did ever that I DIDN'T want. That would not be a big deal, sometimes it takes a cut or two to get it right IF THE QUALITY WAS THERE. It's a choppy mess. The fade I didn't want is choppy and uneven. I lost months of growth that I was specific about leaving as much as possible. , but I did say that if he needs to go shorter to connect everything that's ok - assuming he knew what he was doing. I felt ok after he was finished, I knew it wasn't great but when I got home ... yikes. It's like a joke it's so bad. In hindsight they were polite but I did not feel "welcome" ... I was hoping to find a regular barber. They are close and reasonably priced but obviously not a good fit.

I don't often post five stars but when I do it's because of extraordinary service coupled with high…read morequality. I've had Eric cut my hair for over 5 years I needs always done an outstanding job. it's a very pleasant place and even with the covid-19 issues that we all face they've taken a very proactive stance on safety and make sure everyone's masked up social distancing is enforced and they don't allow people to wait or extraneous people to be in the barbershop. I think there's a real sensitivity to safety and at the same time providing a quality experience and meeting the needs of the customer.

First off, I had a great (partial) haircut. I wanted to be clear on that. My review is more about…read morethe experience and the value for the price. I have never been to a barber before, but have been struggling to find someone to cut a feminine short haircut. This place seemed to fit my needs. I called to make an appointment as I was not familiar with barber terms and didn't know which scenario or which person fitted my needs and availability. The person I spoke with scheduled me with Cassie (after they inquired what kind of cut I was looking for). The place is off court and I knew parking might take some time consideration, which I factored in. I also saw a review on Google when a client complained about being late to an appointment and a response from the owner to that, which I agreed with. The space is small! For me, uncomfortably small. Everyone was in everyone's space and not much room for movement. No one acknowledged me when I came in, so I just took a seat and waited on the couch. My person was running behind and apologized for that. Something that bothered me was that they did not sweep up between clients. It came my turn and I had to awkwardly climb into the chair. I am used to a salon chair where it's at a lower level and they pump the seat up to the necessary height. I showed Cassie photos of what I was looking for in a cut and she made some suggestions and off we went. I don't know exaxtly how long it took as the other person was running late, but I would guestimate 20 minutes. This being my first barber experience ever (possibly my last), I found the experience lacking. I wasn't offered a drink, I didn't get a shampoo, she was very rough with my ears when shaving around them and the back of my neck felt a bit raw from all the shaving with the electric razor. Maybe this is common? I have nothing to compare it to. She did not cut the top hair at all (in hind site, it needed weight taken out). I go to pay and she tells me she is cash only. Ummmmm......ok.......that's fine and all, but I don't carry cash on me. She offered that I use one of those janky ATMs sitting in the corner of the restaurant across the hall. I was not happy and being in such close proximity to everyone else in the room, I didn't feel comfortable saying something. So? $50 + for the haircut and $6 in ATM fees was definitely not worth the experience. I noticed that other barbers had an electronic device to take payments, so apparently they each have their own payment system? The person I spoke to on the phone should have told me it is cash only and I would have planned accordingly and saved myself $6 on fees. Again, great (partial) haircut, however this barber shop is not for me. I have received a way better experience at many salons for the same price and even less. This partial cut was way overpriced. I do not know if I will give another barber shop a try.

I'm a road warrior & therefore always looking for a good barber while out on the road. I went…read morethrough Des Moines, IA last year & happened upon this AMAZING barbershop!!! Not only does it have an ultra cool vibe & decor, but the ladies that work their are truly hair magicians!!! The first time I had the honor of getting a cut from Robin (not sure in the spelling or if she's still there, but still got a great cut, so that's the important part). This time I was blessed to get the owner of this gem; Riva; and BOY WAS I LUCKY!!! I'm being 100% honest when I say that it's one of the best haircuts I've received in my entire life!!! I live in NYC & if I had the finances to do so, I'd ONLY get my haircut by Riva...she's just that good!!! If u are in the Des Moines area, and in need of a cut, DO YOURSELF A HUGE FAVOR, visit Riva & the gals at DAPPER DSM...u can thank me later.

I went late I don't know if that was the problem, good conversation, interesting cut.read more

Phillip was an amazing barber and made my son looking fresh and clean loved the music and service…read morewas nice

I post because I lived on 30th st and walked to Kirkwood grade school around 1955 and wondering is…read morethis the same barber shop from that time frame. Kirkwood was where Clark jogged around Drake stadium. Use to sneak in the Drake Relays. Could not afford ticket. For kids at 10 cents n thanks for memories Roger.

Don't waste your time! Stopped by on three separate occasions and two of the times he was "closing…read moreearly" or "out for lunch" past the 12-1 lunch posted on the door. Called multiple times and the only time he answered he was "too booked up and to call back the next day". Proceeded to call a half a dozen more times over the next three days and never answered. Finally caught him when he was actually there and again and he said he was "all booked up" and to call back tomorrow on Friday. Told him I had been calling and no one was answering. He shrugged his shoulders and then said check back in next Tuesday. Awfully busy man for someone who's never there and parking lot is empty. Not customer service friendly or interested in new loyal customers.

She tried, she really did. She's there all the time and keeps coming back. Your store's letter sign…read moreis crooked too.

Horrible customer service. You will never get your haircut on time, be prepared to sit in the…read morewaiting room for an extra 30min every time you go in. They overbook and put their poor time management on you to deal with. you will get a crap haircut for $50+ half the time. Save your money, you'll get same quality haircuts at any quick turn around places for a fraction of the price, without having to pay waste your time sitting there waiting for them to catch up. 100% not worth your time or money.

Just recently moved to Des Moines from Tampa and this is by far the best barbershop in town with…read moregreat customer service. Get your haircut with Freddie he is great!

West Des Moines Barbershop, located off Grand Ave. just west of Val Air Ballroom, is a small but…read moregreat place to get a haircut. Recommended to me, I decided to give this place a try due to its price and proximity to my home. It did not disappoint. Truc is my barber and she has always done a fantastic job. I get a simple taper cut but I'm positive she's great at other styles as well. To top it off, she ends each cut with a neck shave and hot towel. She has even gone above and beyond for me when I had a scheduling conflict. You'll need to schedule an appointment ahead of time for availability. And they do offer other services as well. Just check out the website for those details. Highly recommended!

Truc is wonderful! I tried several places in DM before heading over to West Des Moines Barbershop…read more Was not disappointed and have been going for over three years now. I like the attention to detail, no missed hairs, nice and tight for a fair price.

my first time going to a barber shop and Paul did a very good job. the price is not bad and he has…read moreexcellent detail. I will be back here for a haircut!

Stopped in while I was working out of town. Super friendly barber, great conversation and an…read moreawesome bald fade! Clean cut, shave on the neck, just what you expect from a professional shop. Highly recommend