The Elevator Industries of Illinois team has been a tremendous help to us, providing excellent…read moreelevator services with great attention to detail. They have demonstrated excellent communication skills and even helped us in two elevator emergencies. We are extremely grateful to Chad and the entire team for their help. Thank you very much!

The best service and good prices AWESOME!!!! Very…read moreKnowledgable crew and very respectful

Urban Elevator technicians Dan Smith & Kyle Freel did an exemplary job rebuilding our two elevators…read moreon a 7 floor condo bldg. Their commitment to quality set a new standard for quality! The results demonstrate incredible dedication & focus. There are a few elderly folks with walkers and I observed them helping them around their work areas which were always set up to create a safe work environment for them and the residents. You hardly knew they were there since you didn't hear or see them much. They are a top notch business and thank you for your exemplary technicians - Dan and Kyle!!!

Urban elevator failed to maintain devices at a Hotel. An audit was performed of the devices and…read moreUrban failed not only to make the needed repairs, they failed to respond to emails.

AVOID THIS COMPANY!!!! THESE PEOPLE ARE CROOKS!!!…read more I have a 2-stop elevator in my house and the door would not unlock on the 2nd floor. I called Mid-American and told them what was going on. The woman on the phone said a tech would come out and diagnose the problem quickly (usually within 15 minutes) and let us know if the problem could be fixed. The tech poked around the elevator and never let us know if the problem was fixable on the spot. Only after 2 hours did he say he could not fix the problem and would need to order a new part and come back later to install the part. Also, during the 2 hours, I asked the tech if he had an extra key to open the locked door in an emergency and he looked in his truck for 15 minutes to no avail. (15 minutes may not sound like a long time, but when the company was charging me $224/hour for labor that 15 minutes cost me $56!!!!!) Now comes the expensive part and an example of how this company does business. I received a quote for a tech to come out and install the needed part and was told it would cost me AN ADDITIONAL $775!!!!!!!!!!!!!!!!!!!!!!!!!!!! I called another elevator company for a quote and informed them of the problem and they gave me a quote of $370!!! That's right, Mid American wanted to charge me AN EXTRA $405 for no reason!!!!! The other company came out and installed the $32 part and the elevator is working again and the final bill came out to $357, which was cheaper than what they quoted. The part only cost $32, which means Mid American wanted to charge me $743 FOR LABOR apparently!!! This is a horrible company. NEVER use them!!!! They just want to steal your money!!!!

My condo building has used Mid-American for as long as I can remember. We have a very old elevator…read moreand they always seem to keep it up and running. On the rare occasion that the elevator breaks down they are always out here right away to fix it.

Outstanding workmanship! The entire process to demo and remodel my bathroom was quick. Very…read morereasonable to work with and dependable.

Bryan and his company were recommended to us by our realtor when we had several general handyman…read moreneeds arise during the selling of our property. He responded quickly, scheduled and completed the work in a timely manner, and was able to tackle everything we needed with ease! His rates were also more affordable than most general handyman rates we have experienced while owning our home. Will certainly know where to call for any future projects!

As a property manager, Lakeland Larsen has been an excellent vendor to work with. Service calls are…read moreexecuted same-day in most circumstances, and the account managers are courteous, professional, and timely in their response. I would recommend them without reservation.

Huge help resolving a violation that our previous service provider would not address.read more