Purchased a Jeep Grand Cherokee from these guys (after communicating with Nima and Alex) about one…read moremonth ago. They were super accommodating and friendly and though I felt the prices were a bit high for the vehicles, I found them to be otherwise trustworthy, informational, and customer-focused. My only complaints would be aesthetics: a tire popped less than a month after purchase leading to a blowout on the 5 freeway (Triple A is a must) and the passenger side had a noticeable dent but I was aware of that prior to completing the transaction. I would recommend the dealership, contrary to a number of the negative reviews and will likely return though I plan to move even further away than my location now!

Contacted Delux Motors this month (June 2019)…read more Requested total out the door price with tax and license. Stated email only. Simple right? Instead, Eryck the customer service rep helping me out, didn't answer my question. Wanted to hard sale over the phone, and called me a joke? Not professional, weak service. Strong pass.

FIRST TIME BUYER…read more this was my first time financing a car and I definitely came to the right place! Whole team was very friendly and walked me through the entire process. HUGE thank you to Sonia and Erick for being so patient and helping me drive away In my dream car

Hello everyone I am so proud to let you know that I went to 3 different dealers where they just…read moreused their tricks and lies...I was referred by a close friend to Advantage Auto Sales where it would be my last attempt to get a car with no cosigner .. their finance administrator worked hard to help me and he got me Approved I couldn't believe it after almost giving up... If you fill like giving up on your search for car..I highly recommend you try Advantage Auto sales ... This not a pitch... I'm just very Appreciated for what they did for me and I hope that anyone in my shoes that reads this takes my advice and give them the chance to help you... God Bless..

Thankful for the help. Jay assisted me to get my car. I much appreciated his assistance and…read moreguidance as it was my first car purchase and I'm a foreigner here still building my credit also. And he helped get me into my car quick and thoroughly, also making sure the car was up and running good of course and they even put in a new engine mount from Kia. which was necessary after test driving and finding a little issue which they took care of immediately for me. Very grateful for the hospitality and understanding of what I needed and facilitating with urgency. I got a deal that was different then what I had wanted and hoped but Jay gave me some good advice how I can bring the interest down and renegotiate soon once my credit gets even better. I am financing it and was glad to make a deal. Rather then continuing to rent!.. Overall, So far so good! Loving my new ride. I did get a great referral also. I still always say, triple check paperwork, understand what you are signing and do your research. No matter how good it looks and sounds. Best of luck! :)

Just wanted to express how grateful I am to have found the car I did at Royal Auto in Montclair…read more Worked with Cris the finance manager who expedited my purchase. Had the car checked out today by a mechanic and everything looks good. Couldn't be more ecstatic with my new GLA250. Love it! Thanks Cris!

Shout out to Art!! Exceptional costumer service, easy to talk and ensured us on assisting my life…read morepartner with the vehicle she's been seeking. Staff is super friendly and we knew this was the place to shop for a vehicle! Thanks again, Art!

Purchased a used Range Rover early in September 2026 contingent on a handful of repairs deemed…read more"minor" by their sales staff. Its mid October and though I've taken it in to auto repair shop for 2 full days and made over a dozen of follow calls to their auto shop - I'm STILL waiting on some those "minor" repairs to be completed. I've driving around without a working center console or fuel gauge (for a vehicle that only takes conventional diesel which is hard to find these days). When I was explaining to their general manager about my frustration with these issues early on, I was met with repeated, condescending messages reiterating that "its a used car" If you want to purchase a reliable used car from a trustworthy dealership, you're probably better doing business elsewhere. If you still decide to do buisness here, make sure to get a pre-purchase inspection from an independent shop and avoid repair-contingent deals !

I called, guy who picked up said to call back later when his boss was back and when I called back…read moreand asked to speak to the boss he hung up on me. Tried again and got a Spanish voicemail answering machine. Terrible customer service.

Best experience! I defiantly recommend these guys!…read moreGot my new Kia Sedona XL 2018 with in days! I didn't have to do nothing besides notify them what type of car I wanted and sign paperwork to the keys of my new family car! Don't waist your time doing it yourself, these guys will do everything for you in a easy paste!

Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun

I don't usually post reviews, bc who has time for that.... But I had such a positive experience…read morepurchasing my car from Major Motors, that my time towards a review is warranted! Before coming here, I dreaded the thought of car shopping. However the honesty and friendly (almost family- like) experience here made me feel safe and secure in my decision to purchase. The price was unbeatable and the car was delivered to me clean and beautiful! My husband also purchased his work van here and has been very happy as well. Don't think twice, and ask for Zaad! His knowledge, advice, and expertise was top notch! Will definitely be purchasing future vehicles here without question

The premier luxury auto dealership in Santa Monica…read more Recommend visiting major motors before you decide on purchasing or leasing a new car. Great inventory selection with cars accompanying factory or factory approved warranty. Team at Major Motors are all very knowledgable. Nick, Harry and Peter are all awesome to work with. Have done a few transactions with them and find it very straight forward and reasonable. Great value if you looking for a luxury car! You won't regret stopping by and checking their inventory.

I bought car from here a few years ago a SUV. I have to say that my truck is still running good…read morehave had no major problems, nor have had to replace any major parts. I am happy with my purchase and I would purchase another vehicle with them if I had to. Thanks for having an auto sales place that people can rely on

First time calling this place , have not even step foot in to the place and I already got horrible…read morecustomer service. I called the place to verify the time they close , it's 6:30 pm a young lady answered , I asked -just want to confirm that you guys close at 7 PM and she replies with a "well yes but we're going to close early today " and I said oh OK and then she says " What do you need" ??????? Hmmm isn't this a car dealer!! so my reply to that was - I wanted to see your inventory but never mind thank you very much and I hung up the phone. Why would I even want to bother