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    united vein center

    1.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Mayo Clinic Primary Care Phoenix

    Mayo Clinic Primary Care Phoenix

    2.5(14 reviews)
    2.6 mi

    I Had a three very interesting conversations with Mayo today…read more Called Dr. Michael Bryan's office to make an appointment about lower back and hip issues. Wanted to start the process for hip repair or replacement. Nurse Halley was very nice and considerate taking my info. She attempted to make an appointment and said there seems to be a problem and transferred me to Garrett an account specialist. He informed me I have been deleted as a patient because it has been over 3 years since I have seen Dr.Michael Bryan June 2020 actually 3 years and 6 months for COVID testing. I said to him I'm in my portal and I see over 250 lab results and over 300 physician summaries since Aug of 2005. I've been a patient over 17 years. He said he was sorry and there is nothing he can do. He then sent me to his supervisor Kassie. She said she was sorry that I was deleted from Mayo and they are not taking any new patients. I said I'm not a new patient. I said to her when I was working we were told years ago to establish a family Mayo physician with Dr. Michael Bryan so when you retire your grandfathered in for life. No body ever said to me to make sure you go in once a year to keep current. I have a portal and I read my messages. Why did I not get some reminder to come in as my 3 year inactivity would cause account deletion infact the most recent mail I have is from Carol Carrillo dated 09/28/2022 to make sure I have regular Medicare and a supplement and that Mayo does not take Advantage Medicare . I asked Kassie to speak to another supervisor and she was sorry and implied she was it. Times are changing, we are being canceled and slowly erased from existence. Retirement is not what I thought it would be.

    This office is helpful and the care is exceptional. I have been part of the Mayo Clinic for…read moreseveral years and becoming a patient under their care has been fantastic. My entire family goes through Mayo Clinic health care. The have saved my mothers life twice over the span of 25 years and my 24 yo daughters life when she was diagnosed with stage 4 cancer. Their scheduling can be their weak spot however I have noticed a lot of improvement. The doctors are literally the best care you can be lucky enough to receive - they spend the time with you and place patient care has a high priority. I was literally a shocked to see these negative reviews. I know I'd you are not a patient it can be challenging to get into the system however I am forever grateful for their amazing care thank you

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    united vein center - medcenters - Updated May 2026

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