Zero stars if that was possible. My regular mailman is absolutely awesome! Problem is ANY sub plain…read moreREFUSES to pick up outgoing mail, regardless if it's in the mailbox with the flag up or ESPECIALLY a scheduled delivery. One small package was left for 5 DAYS...2 in the box & 3 scheduled pickups that were IGNORED. Had to drop off MYSELF at the p.o. (with 3 other packages they left from the ignored scheduled pickups) on a Sunday to get them out. I called the 800# to put in a formal complaint, like I had to do when having the SAME problem in Mascotte FL. The kicker...this office NEVER CALLED to follow up on the complaint. Mascotte called me the next day & rectified the issue. That's the level of service the downtown P.O. delivers. So I'll take it as the F-OFF, use another shipping service (UPS) that it is. And they wonder why they're losing revenue! New one today. Scheduled pickup ignored (as the subs ALWAYS do), but an incoming box literally tossed at the (open) gate on my driveway. Why drive in for the pickup when you can just NOT do your job and literally toss a box from your vehicle window so you never have to get off your butt! Who cares about what's in it or if it'll get damaged...they'll NEVER pay out on insurance anyway! FYI - ALWAYS use 3rd party insurance!

Awful! No one answers the phone. I had a package sent next day from Miami to Ocala. While I…read moredon't feel the Ocala office was at fault that it didn't arrive when it was supposed to they could've at least answered the phone to assist me in trying to at least pick up the package. I called and called. Was definitely hung up on a couple times and the other times. it would ring, ring, ring and then I'd get a busy tone.

Long long lines and 2 or 3 workers need more help The…read moreworkers are very pleasant but they need more workers for the number of customers. Factor in the 1000's of new homes and it may be quicker to walk a letter. Already raised the prices so add more people

This main location has been here for a few decades. The entire Marion County mail gets brought here…read moreto be sorted and taken to Jacksonville for processing. At onetime this was the central hub and then later it was changed to Gainesville now it takes just a wee bit longer to get to Jax. All the sub stations are sometimes limited in what they can do but here all of your mailing supplies, commemorative stamps,, etc. are available. Personally I mail all of my international packages from here. It would be best to avoid this location during mid-afternoon. It is smack in the middle of downtown all the surrounding employees come here during their lunch break to have their mail taken care of. Important to know that if you have a complaint or possibly a compliment this is the sole place to take care of that. There's a door/window that you can ask to speak with a supervisor personally.

If it was possible to give zero stars, I would. First, don't even try to call them because they…read morewill not answer whatsoever. Secondly, they have the most inept batch of people working there that I've ever seen. The supervisor was less than useless, lacking the ability to listen to even the slightest detail of what I was telling him.

Was supposed to receive a package yesterday tried calling no answer called FOUR TIMES consecutively…read morejust now and no response terrible service and no updates to my package either as to why this happened.

Angela was amazing! Quick, very sweet, and helpful. I will be coming to this location from now on,…read moreI have never had a line at this post office.

I drove to the post office and AGAIN they closed before 4pm. I believe the Post office…read morerepresentative is cashing out her draw early to get home on time. Today at 350pm, the representative yells through the regular mail slot there was a "MISHAP", and refused my Priority Mail Box for Business.. Pre-Posted! I give up on this Anthony branch!