We've been coming to this post office for as long as I can remember, and it always remains the…read moresame. It looks like going back in time when we come here, but that's the nice thing about it. It's small, but efficient and they provide all the necessary services that you need at a small local post office. There is limited parking on the side and front of the building, but it's pretty infrequent that there's a long line inside either. It's just a nice small local post office that gets the job done.

Outstanding USPS branch. Knowledgable, friendly, professional employees that go out of their way to…read moreassist their customers. As an e-commerce business owner I ship everything I can via USPS and through this particular branch. USPS out weighs the competition in price, products, and services. Free shipping boxes and mailers, great business rates, personal service, care in handling packages, etc. I have yet to have a lost or damaged package that was shipped via USPS, and I ship thousands. I cannot say the same about their competition when I occasionally use them for extremely heavy or large shipments. The New Hudson USPS is rather small, but their level of service exceeds all of the dozen or so other post offices I've visited from time to time. I would highly recommend them

This is actually my favorite Post Office... Like ever…read more The hours are deceiving because they are TECHNICALLY 24-7: the self-service is a life-saver for the fact it is 24-7 and can accommodate almost any packaging need!

Honestly this is one of my favorite post offices in the state of Michigan. I'm always sending mail…read moreso I've been to tons all over the state. The staff here is always willing to do anything, most of the time employees at other locations will tell me to just put it in the prepaid bin and won't give me any other time of day. The employees at this location will always help you with whatever you need and take the time with each customer, Josh is always extremely helpful when I go in. The only downside is there is no self service machine as someone set the post office on fire a couple years ago.

While the workers at the store have always been pleasant and hard-working and seem to try their…read morebest when it comes to package delivery, the store is NOT able to fulfill even the simplest print orders. I've taken small print jobs to them, asking them to print on certain type of paper. Not sure what is so difficult about finding different styles of paper at a "print shop" but the employees never seem to be able to find the right paper. Either they've "never heard of it" before, or "don't know where to find it." I get the idea the management doesn't equip their employees with the knowledge to do much else except mail packages. If you want to drop packages, not a bad option. If you want to print literally ANYTHING, go to Staples

The gentlemen who work there are very helpful, kind and patient with customers. Every time I go in…read morethere they are kindly explaining something , or patiently waiting for a customer to find their QR code, etc. Great job guys!!

I'm not sure if there are new employees since the negative reviews but I had such an awesome first…read moreexperience there. There were two women working who helped customers with a smile on their faces. The woman who was helping me had longer dark brown hair, and was so pleasant. The line wait time was short, and they were busy! Don't let the negative reviews sway you away, the employees are terrific.

US Postal Service, I have had a PO Box at 48390--Walled Lake, MI for almost a year and I have had…read morenothing but problems getting my mail delivered TO IT! How can that be when the box is INSIDE THE POST OFFICE?! I have to have them search while I wait in line, holding everyone else up and they eventually find whatever package it was and give it to me. This process generally takes 10-15 minutes. TODAY, I arrived to pick up a special order package that arrived at the post office at 9:53am and was signed for by Mitch at the dock. At 4:40, when I arrived to collect it, it was not in my box. as usual, I proceeded to the line where I spoke with one of the same people I always talk to who always knows nothing about any package anytime. She asked me for everything but my dogs name and proceeded to the back for the routine 15 minute "search". By now, it is after 5 and they are discussing with one another how they need to be out of there by 6. The young lady comes back to tell me that my package is in a pile that has not been sorted yet!!!! WHAT?!?!?!? She then matter of factly said, "you will have to come back tomorrow. It will be here then."....I was STUNNED! But this is how they always approach situations in this Post Office. I have made complaints before. But you people don't respond. So it is clear where the post office employees get it from. Clearly, the Postal service could not care less as long as it gets money. CLEARLY, customer service is NOT the objective of the USPS Customer Support! I can show you a screen shot of where I messaged you on FB Messenger and was told someone would be right with me. That was at 6:17pm yesterday and NO ONE has bothered even responding. BOTTOM LINE???? I WANT MY $83 DOLLARS BACK!!!!! If you cannot provide the service, you should not get the money! I also want to know where I can file a formal complaint against 48390 AND The USPS as a whole. I think it is sad (But OH SO American) to STILL be blaming COVID for inadequacies instead of hiring enough staff to cover efficiently and courteously serve your customers.

This USPS has outstanding staff! Jennifer, Michelle and Shakil are knowledgeable, courteous, always…read moresmiling and positive. I highly recommend.

I didn't go inside, I just dropped off a package in the mail. Parking is plentiful, and accesss to…read morethe mail boxes is pretty easy and straightforward. The insides provide access to all of the mailing materials you would need for priority and other shipping. Would ship items from here again

I have had the best experiences going to this specific post office location. Everybody who works…read morethere has been so kind and helpful. Once in a while, there will be a line, but it typically moves very quickly.

They changed the tracking to eliminate their wrongdoing not getting a signature on certified mailread more

The worst. These people need to be drug screened for drugs and alcohol. The level of customer…read moreservice here is at times raging from bad to terrible. Some employees are exceptional but they seem to have a high turnover. The terrible employees seem to stay on. They have cameras installed at the customer service counter and its alarming that they allowed to remain employed.

Helpful & friendly tiny Post Office…read more This little gem is typically staffed by just one postal employee and actually closes for lunch...but there is seldom a line of customers, parking is a snap - just a few feet from front door! Highly recommend this full-service Post Office - and, as they say in commercials: "use it or lose it".

Our post office and mail carrier are awesome! Shout out to Danica for making us feel good about…read moresending out our holiday themed cards and making our neighbors days happier with mail! So happy we moved here!!

What a lovely little post office! I came to Whitmore Lake to have lunch with my daughter and…read morediscovered that I didn't need to go back to the post office by my house because this gem was a one minute drive from where we had lunch. The staff was warm and welcoming. I mailed two packages and a letter and was in and out in less than five minutes. Rarely have I received service with a genuine smile near my house, so I felt compelled to write this review so everyone on Yelp can know that you'll be happy with the service at the USPS here in Whitmore Lake. Plus, they had the horse stamps I've been meaning to buy since they came out, and Ansel Adams stamps I didn't even know existed. Bonus!