The doctor was very kind and knowledgeable, and I really appreciated the care I received…read more Unfortunately, the front office was disorganized. They scheduled me without confirming my insurance was out of network. As someone in the medical field, I believe patients should be treated with respect and educated on their benefits before any treatment. That didn't happen here--they completed treatment without properly explaining costs, leaving me with an unexpected bill. Great doctor, but the front desk needs better communication and training.

Had my first appointment with this office and absolutely enjoyed my experience. The office was very…read moreclean, professional and comforting. Staff were also very accommodating, professional, informative and attentive. From setting up my first appointment, instructions, check-in, completion the online portal... these guys have it all wrapped up and doing well! It was my initial appointment with physical therapy and i think it went very well. I look forward to returning and improving with every session. I would definitely recommend this office and appreciate the professionalism that I experienced throughout my entire experience. Thanks!

In march I had my first of two knees replacements. I had Dr. Kaiser, who was amazing! We met…read moreseveral times to make sure I was ready for the replacement. He showed my the x-rays, which show extensive damage. The surgery center and staff were great. I had no fears or concerns go into my first surgery or my second. They had my up and walking before I went home. Dr Kaiser's office staff was on the ball about getting me all the meds I needed before my surgery and after when I would run out. I meet with his PA-C Michael LeDoux after the surgery's and got the all clear. I am now 8 months out on my left knee and 3 months out on my right knee. I did PT for my left knee and I am doing PT for my right knee know, almost finished. I feel a 100% better then every. I have gotten my quality of life back. I am able to do more and more every day. I wouldn't change anything about my surgery or recovery. I just don't know why I waited so long!

Awesome staff. Awesome front desk. Everyone is friendly and helpful. It's clean, efficient and…read moreprofessional. I had 3 shoulder surgeries and anesthesia is outstanding. Post op blocks were wonderful. Special thanks to dr Dobson, Meghan Crna and Ana (sp) and dr poku. And of course dr Hartzler!

I have been to other rehab centers where they have one master and then text that work on drum but…read moreat Warm Springs they're all certified physical therapist and the same physical therapist stays with you the same hour. It's the best rehab center I have ever been to are used. I would give Warm Springs a good solid five the quality of care the type of care and the office are all extremely above the others.

My husband was sent here from the hospital after a bout of pneumonia. He was weak and disoriented…read more The room we stayed in was big enough for me to sleep in with him on a very comfortable cot. The room and entire hospital was clean and comfortable. The nursing staff went above and beyond in their care of my husband's every needs. The whole staff of Warm Springs made us feel safe and secure in their care of both of us. I was included in all decisions of his care, and his Threapy. He was finally diagnosed with Dementia and Dr. Patrick Malory was wonderful at treating him and watching him as he added a new medication. That kind of hands on care is exactly what we should expect from all Doctors. I met some truly wonderful people from housekeeping to cafeteria and Nursing. We were always greeted with a smile from everyone and when we left we felt as though we were leaving family behind.

This place is the right place to receive your physical therapy and rehabilitation! They are top…read morenotch when it comes to providing professional care for their clients. The office staff was very helpful in getting me setup throughout my evaluation and treatment. Make sure you tell your doctor to send you here!

This clinic is the best. Customer service is amazing. Professional and friendly. They always call…read moreyou at exact time, not even seconds after your appt. The ladies in the front counter are so nice and professional. They do the best to accommodate your appt and needs. As soon you enter, a clean and organized place, the therapist explains what he will do and treat you with respect and professionalism. Customer care is excellent. I had been for bilateral total knee replacements and back pain. I know for fact that the pain, will be zero when they done with the session. I have been a patient for more than 15 years. The therapists are so friendly. For any physical therapy or rehab this is the only place to go.

I have seen Dr. Cantù numerous times for vertigo, a hip issue and a neck issue. I know I can count…read moreon her to fix my problem and I am so grateful for her. The knowledge she brings goes way beyond any other PTs that I have seen. I highly recommend her!

The quality of care was excellent and my balance and vertigo improved. All of my appointments were…read morescheduled quickly and I never had to wait to be seen.

Therapists are good although it's hit and miss sometimes…read more Waiting room is PACKED TO CAPACITY!!! absolutely NO safety precautions... no distancing .... Just be aware... perfect place to catch covid

WOW WOW WOW came here because the therapist at the previous…read morerehab center I went to didn't seem invested in my rehab. Stratton evaluation was amazingly thorough and gave me confidence in their therapist's abilities and caring to get me back on track. I am fortunate to have switched to Stratton and not settled for someone who didn't seem interested in my progress.

I am so impressed with the results after just one visit to Schertz Parkway Physical Therapy…read more First, the staff is INCREDIBLE! Everyone was so kind, helpful, and patient with me in explaining benefits and how much I would be paying per visit. While I was there, I noticed the front office employees dealing with clients in the exact same professional yet polite manner. Dr. Felix Guerra knew exactly how to start strengthening the muscles that surround my lower back to ease some of the pain. He also gave me a handout to take home with the exercises so I can keep doing them between visits. I woke up this morning and was able to get up with better mobility than I have in a long time. I would highly recommend coming here if you need physical therapy!

Simply wonderful! I got there with a mid meniscus injury and they work with me and made my knee…read morestronger and better! I am a runner and now I'm back on track running with no pain, thank you to everyone at Schertz Parkway Physical Therapy, you guys are the best! Everyone was very professional, passionate, and dedicated. Very easy to schedule appts and everyone has a great attitud and great atmosphere . 100% recommended!

This was literally the worst medical experience I have ever had. I came in with a running injury…read moreand I was told to stop all lower body workouts, to stop running during the treatment, and to consider retiring from running entirely (I am not even 30 and have never had an injury before this). Dr. Bussey never even asked to see my running form! I would always have to wait at least 20 minutes minimum (up to 45 minutes once) to see him. He never made adjustments to my treatment plan and when I told him of new pain, he would dismiss it, blaming it on my lifestyle choices without asking about them (though I did the same lifestyle choices with no pain prior to the injury). Due to not working out my lower body, I actually got worse by the end of my time with him. He had an attitude that gave me the impression he was disinterested and burnt out and every time I would tell him about my new pains, he would dismiss them, so I never returned. DO NOT GO TO THIS PHYSICAL THERAPIST. I did like the front office girls and the techs - that is the only redemptive part of the experience. If you are looking for amazing Physical Therapists, GO TO PROMOTION!!! Promotion Physical Therapy has a Stone Oak location as well as many others throughout San Antonio. I went to them a few months after my time with Dr Bussey where I couldn't even tolerate sitting for more than 45 minutes (at its worse, I couldn't even last 10 minutes - like I said, I got WORSE under Dr. Bussey's care). It turns out I was a "complex case," but Dr. Oliva and Dr. Papke who were both assigned to my case took the time to sit, listen, constantly reassess, and explain what was going on. I have predominantly worked with Dr. Papke, and I am so grateful for how kind, validating, and competent he is. I no longer have daily pains & am slowly upping my running volume, which I have been trying to do since my injury in November!

Dr.Hank Bussey, one of the best and finest physical therapists who will patiently see you through…read moreyour rehabilitation -- and his physical rehab assistants Haley, Ashley, Sonia and Todd, who will see you through what is required to mend, and to make your body whole again. Thank you.