Dr Deakin was very nice and professional .. however I only had the opportunity to see her once…read more Dr Gohel was very aloof and unfriendly .. That was not the main issue- she did not like to be asked/ recommended any thing by patient . It was obvious with each visit - no matter how polite the patient was , she made her opinion or feelings known by her actions. Cold and unaffected affect Very bad experience for the person who was very ill and needed to be cared for

Great kind caring medical care over many years Docs and…read moreoffice staff excellent and professional Docs great diagnosticians and great follow up care Accommodating hours and appointments

Steel City Internal Medicine is located in building T of the UPMC Passavant-McCandless campus. This…read moreoffice's physicians, physicians assistants, and nurse practitioners provide services for primary care and internal medicine. I have been a patient here twice. First, I had an appointment with the nurse practitioner Ann Patterson. After a short wait in the waiting room, a friendly medical assistant measured my height and weight and took my vital signs. She said that my blood pressure of 114/62 was "low," but actually it is normal. (I am a registered nurse.) After a wait of several minutes, the nurse practitioner entered the room. She spoke very courteously to me. She discussed my and my family's medical history. Then she performed a physical examination. She ordered a routine vaccine, laboratory tests, and an x-ray. Many minutes later, another employee entered the room to administer the vaccine, but he had mistakenly drawn up a slightly different type. Several minutes later, he returned with the correct vaccine. He properly administered it into my deltoid muscle. After this appointment, I visited other departments to receive my laboratory tests and x-rays. UPMC put the test results on their website, and the nurse practitioner wrote notes to explain that my results were normal. One year later, I had an appointment with the physician Jennifer Mall. A medical assistant took my height, weight, blood pressure, oxygen saturation, and heart rate. My appointment was in the early morning, but the physician did not arrive at work until 45 minutes later. The medical assistant said that the physician usually arrives late so she can drop her children off at school. I think that they should not make me wait 45 minutes. The physician asked some questions, did a brief physical assessment, and ordered routine laboratory tests. Later, at home, I logged onto UPMC's website to view the physician's Visit Summary and Notes. I felt surprised to see a temperature recorded for me, because nobody ever took my temperature. I have no medical conditions, so no follow-ups or treatments are needed.

My PCP retired and I needed to find a new provider. Several friends are patients and recommended…read moreDr. Jaeyoung Lee, and I definitely mad the right docto.

I had been waiting for months for an appointment with Dr. Alexandra Pottock at Northern Medical…read moreAssociates, UPMC, only to have it canceled at the last minute and replaced with an appointment with Melissa Jerpe, PA. That visit was unsatisfactory. She seemed more focused on checking boxes than actually listening to my problem. My experience was very disappointing. My medications were not renewed as expected, and when I followed up a week later through the UPMC app, I received no response at first. After sending another message, only one of my medications was eventually sent to the pharmacy. Even worse, both of my messages later appeared in the UPMC app as clinical visits, which raises serious billing concerns. If you are trying to avoid unnecessary confusion or possible double billing, I would be cautious. I am now changing my primary care provider.

Hands down one of the BEST practices around. Because of urgent need on occasion, I have seen 5…read moredoctors in this practice - each intelligent, well-educated and informed. Good diagnosticians and caring. I have never felt rushed nor dismissed. Nor have I had long waits. The staff is accommodating and considerate.

When it comes to healthcare I can understand why some providers are insensitive about this…read moresituation. I have been treated well every time I've visited. I appreciate the hard work the office staff and nurses make an uncomfortable experience better than expected. Felt comfortable in a difficult situation. Great care in times of need. I appreciate the angels that care of your health like family. Highly recommended for their compassion when needed.

I'm updating my review- after 9 months of desperately trying to get my loved one help and after no…read morecalls back, no communication with the doctor, I (kind of accidentally and miraculously) would up on phone with him today and he was actually very nice. I wish I had his help 9 months ago perhaps we could have prevented a lot of pain and suffering but after a VERY frustrating experience with the staff, I'm hopeful that the doctor will continue to work with me to get best outcomes.

Dr. Michel and his staff are kind, compassionate, and very caring. I am so happy that I switched…read moreoffices, because Dr. Michel actually took the time to run tests and answer any questions that I have. My first visit was long and that made me feel so much more confident in being a new patient. He went over every detail I listed on the intake form, and asked tons of questions. I wish all Doctors were that thorough! I live in North Hills, but have no problem driving to Tarentum because of the excellent care I receive. Every single staff member has been friendly and empathetic and it's a very pleasant environment. Anytime I have questions or concerns, I can call and they are happy to help. They also have the most recent up to date treatments, which has helped me since I am very sensitive to medications. I just completed my first year of Botox, and also started Emgality today. Unlike other Specialists I've been to, Dr. Michel doesn't force medication, but gives you options, and is very open minded. I feel very respected as a patient because we actually talk about various treatments. I highly recommend Dr. Michel to anyone looking for an amazing Neurologist who truly cares. I may not ever be the same person I was before brain injuries which caused my chronic migraines, but thanks to Dr. Michel, I have been given more migraine and pain free days. I am so glad that I found him!

Very first appointment i sat in the office for an hour before I was called. No other patients were…read morethere. Second appointment for an EEG they didn't know how to work the machine. Waited an hour and a half. Had to leave and they said they would call when they have it figured out. They called only 2 days later. I set an appointment. They then called the next day 'to reschedule". They left a voicemail. When I called back I was repeatedly put on hold. They couldn't figure out who called me and then denied calling. After I played the voicemail for them they said they were unaware I already rescheduled. After I established I already rescheduled they said "its all on paper". Not sure why its not in there computer system. This review is for Dr Elliot Michel's office at 215 E 1st Ave #1, Tarentum, PA 15084