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    United Design Stone

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - United Design Stone

    Countertop installation

    Fireplace cleaning

    Fire heating system conversion

    9 More Services

    Fire heating system inspection

    Fire heating system installation

    Fire heating system repair

    Floor installation

    Floor repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    10 years ago

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    Assured Flooring & Countertops - Quartzite Mont Blanc at our Warehouse 11592 S. Choctaw Dr Baton Rouge, LA70815

    Assured Flooring & Countertops

    (8 reviews)

    We got our quartz countertops and herringbone subway tile backsplash from Assured. I will start by…read moresaying that working with Amber was an absolute PLEASURE and she helped us with not only deciding on countertops but also with the entire LOOK of the kitchen. She recommended we paint the walls "agreeable gray" and gave us tips and advice on how all the colors would work together. Talk to Amber, she's a star. Now....... about installation. Countertops went fine. Then there was the backsplash. First they told us one day. Then two. Then it turned into 6 FULL DAYS. We never felt like a priority. Adam (the quality assurance guy) helped us get what we needed done, but before that we got the run around from everyone else. Unacceptable for the amount of money we were spending on this. We had to PULL info out of the people who were supposed to be communicating with us. Now that it's all said and done, I'm thrilled with how it turned out. Would I recommend assured to a friend? Honestly unsure. The end product is great but was the hellish process worth it? Not sure.

    Hillary was amazing to work with on our new home. She did a great job of helping me choose things…read moreto stay within my budget. Hillary was very patient with me as I made very important decisions. She was very knowledgeable on their products from her experience. She was very personable and excited about my selections and the final outcome. Hillary was always flexible with her times to meet with me and very prepared with my plans and prior selections ready to go when I walked in the door. I never felt rushed or pressured when selecting things for the house. Hillary was prompt to get quotes to my builder. All of these things were very important to me as this building experience was all new to me. I never felt overwhelmed throughout the process because of Hilary. I highly recommend her!

    Roman Stone Arts

    Roman Stone Arts

    (16 reviews)

    Let me start with I was NOT going to make this review even with all the annoyance this company…read morecaused. But Anwar asked for this review. I hired this company for a countertop installation and paid a deposit with the understanding that the job would be completed within 3 days. Instead, it took over 40 days for them to come but that is not why I am making this review. The facts: They rescheduled my installation three different times, often without notice. Communication was extremely poor. Calls and messages would go unanswered for long periods, and when I did get a response, it felt like Armor had no record of my project and needed constant reminders. The first excuse I was given was that the granite I selected had cracked and was the last slab available. I had to go back in and choose another fine but that also took days just to coordinate. I asked if they could reorder my original choice, and I was told it would take about two weeks. I was satisfied but continued waiting with no updates, I went back myself, only to be told it was somehow back in stock like it had never been unavailable. We scheduled another installation date. No one showed up, and no one contacted me. I had even scheduled a plumber around their timeline, which caused additional inconvenience and expense. In which he says "not my fault you hired" no , it's not. But when you run projects you stick to a schedule. I should NOT have to remind someone how to stick to a schedule. I've always asked for estimated timelines so that ppl do not feel rushed/ timed. But Again, I had to be the one to reach out and get a confirmation if they were even coming or not. 2 weeks went by with no communication. At one point, I contacted an attorney because I genuinely thought they were not going to complete the job. I even went up to their shop multiple times, only to find no one available. Eventually, I ran into a family member who got me back in touch with them. After yet another reschedule (which they later denied ever confirming), they finally showed up but only after I called multiple times the day of. The installation was rushed, and the countertop was chipped. At that point, I was exhausted and just wanted it to be done, but it didn't end there. I sent them photos of the damage, and they agreed to come fix it; then never showed up and stopped responding altogether. Because of this experience, I was without a usable kitchen for over 40 days, had to eat out constantly, spent unnecessary money, and dealt with ongoing stress chasing down a company that already had my deposit. This was one of the most frustrating service experiences I've ever had. I would not recommend this company to anyone.

    We are still waiting for restitution to be paid. It was ordered by Livingston parish courts and he…read moretook the warrant for his arrest instead of paying it. He stole money for cabinets and work he didn't do at all on top of work he did that was just shameful. Still no top cabinets. He prefer to go to jail doing construction without a license. Be very mindful before using this company.

    United Design Stone - fireplace - Updated May 2026

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