I have gone back and forth about writing a review, but it's been months and it's still bothering…read moreme. And, if it helps save people their hard earned money, I can't NOT intervene. I ordered a bouquet for my mom for Mother's Day. My mom is the most incredible and selfless woman in the world, so my brothers and I wanted to treat her to a nice flower arrangement that we thought she'd really love. I scoured local shops until I found the perfect arrangement here. It was exactly what I knew my mom would love. In fact, I paid EXTRA to ensure that the arrangement was EXACTLY like the photo. I've attached a photo of what I ordered compared to what I received. My heart sunk when I saw it. I actually ordered 2 of them (one for my mother-in-law) but I ended up throwing the second away because they were wilted and I had time to go get a different bouquet unlike the one I gave to my mom. My mom is so sweet, and was happy to receive ANYTHING, but my brothers and I were so disappointed. Kitty was nice enough to offer me the money back on one of the bouquets, which I appreciated. However, I had a very hard time accepting the fact that this bouquet was designed this way "because the flowers they included costed more than the ones in the original photo"... I ordered that exact arrangement for a reason. Yes, I am appreciative that I got the amount back that I did, but this never should have been an issue to begin with. I struggle financially, so this was a triple blow to me. I've learned my lesson to never order flowers online. Always go in to a store. I strongly advise you to do the same.

I placed an order to be delivered to my girlfriend's work for our anniversary. There was a bit of a…read moremix-up with the delivery date so I gave them a call to sort it out. Forgetting the name of the nice lady who answered the phone, but immediately after hearing the situation she was extremely apologetic and offered a more than a reasonable solution for me. I went into this call pretty disappointed because my plans got messed up, but the service I got was incredible and I couldn't be happier. Also, my girlfriend loved the arrangement.

I have used Fleur Couture for a handful of corporate events. Nicole is wonderful to work with. Her…read moreeye for detail and creative designs are always appreciated by myself and the guests at our events. I would highly recommend using Fluer Couture for any function!

Amazing florist in Downers Grove! I have used Fleur Couture on many occasions and am so impressed…read moreeach time with their unique and beautiful floral arrangements. They are convenient and always seem to know exactly what I'm looking for whether it's a birthday arrangement, sympathy or birth celebration. A must try in the florist market if you are looking for arrangements a cut above the rest.

Very professional and delightful service! Loved how my daughter's corsage turned out!read more

My brother Jim was proud of his Irish heritage and wanted that expressed in all aspects of his…read morefuneral including the flowers. I vectored my family to Royal Petal as I've had good luck with them for arrangements in the past. They did not disappoint. They created a classy shamrock tribute as one of the standing arrangements, and used Bells of Ireland and orchids and created pieces that were as special and unique as my brother was. They were fresh, smelled wonderful, and I took some of the pieces from the casket arrangement, and they lasted for three weeks. They were very kind and compassionate and wowed us with their talent.

Customer service is excellent. The flowers were beautiful and the extra effort put forth on the…read moredelivery was phenomenal. I highly recommend Village Flower ShopI

Out of Towner - ordering very easy on-line. Beautiful florist's/designer's choice bouquet delivered…read morenext day - hand delivery.

Sent flowers to my son and daughter-in-law in the hospital after they had their baby. The flowers…read morelooked exactly like the picture online and were fresh and beautiful!!

I called from out of state needing a very specific design for a close friends funeral. Spoke to…read moreNancy, the owner. Where customer service is impeccable. Since my Oder was so specific I had to wait a week for the wholesale place to get what o wanted. Not a big deal at all. I asked for a photo before sending it so I could be sure it was done exactly like the photo I presented to them. She said they don't do that but promised me it would be same and especially since they are ordering exact from the wholesaler. Again customer service is impeccable. They called me ahead to confirm delivery and called recipient to confirm. All went perfect. But, when I asked my friend to send a pic, it was not like the pic I asked them to follow. I asked for a dozen calla lilies with ferns, then purple hydrangeas around the base in a green opaque vase!!! Super specific, I said they could use purple carnations too. I now don't think there was a need for special order I think they might have been busy and waited till after a wedding they may have been doing and then used flowers they had on hand because I never once asked for any version of pink and they added pink and purple integrated either the white which I didn't want!!!! While I love the customer service and the flowers looked pretty, it's not my specific instructions So bummed and disappointed!!

So happy with the wrist corsage my son ordered for his homecoming date. Not only was it beautiful,…read moreit also held up through pictures, dinner and the dance. We will back for more at the next dance!

Heather & Vine saved me. I was on I-55 headed to my wife's birthday dinner when I realized that I…read moreforgot to get her flowers. A quick maps search pulled up H&V floral. I called and they told me that they were about to close, but if I could get over, they'd take care of me. I got over and they did just that. They allow you to put a bouquet together based on your price point and preferences. I recommend this business. What I love most is the hits & dusties radio station they are playing that included Aretha, The Temps, and Tennessee Whiskey!

Very impressed with the service and the quality of flowers. The web site is easy to navigate and I…read morefound exactly what I wanted for my auntie. They had a great selection of Christmas flower gifts and after much browsing and oooing and aaahing I finally selected the Holiday Splendor arrangement. I picked the Standard size at $49.99 plus $14.99 delivery fee for local addresses. It is a beautiful mix of red and white blossoms, with holly and pine, red and white roses, carnations and green and white holly. It arrived in a cute red vase with a Christmas ribbon tied around it. I called the shop to confirm delivery and a nice lady answered, confirmed it was delivered in the afternoon. My aunt thought it was absolutely beautiful. Sorry she is not very good with technology so this is the best photo I could provide with my review. The shop's prices are very reasonable and it is nice to support a local business.

In the past i have had excellent results, especially from Gail! But not lately. It appears that…read moresomething has changed!

Palmer florist did a beautiful job with a bouquet of flowers we ordered for our aunt's birthday. We…read moreordered after hours and they sent the flowers the next business day. Jeff did the delivery, in a heat wave, and called to make sure that she got it because she wasn't answering. We highly recommend.

Trust is the first priority, tied with quality of product. Our family resides several states away…read morefrom this florist shop, yet, we continue to access it based on years of experience with over-the-phone communication. Caring voice from the Palmer Florist reassures me that the flowers have a lovely beginning and will arrive as we wish and hope. Our conversation closes with me feeling good.