I always have banked here. I don't currently care for the Belding location staff but here they are…read morewonderful. I have such great service from PCU. I have always had good communication. The only thing I would change is the app. They should have touch to pay on their debit cards. As for the help, service, and respect that beats any other bank I have ever dealt with. My funds are secure. I feel respected by all employees and staff. Chris is such a wonderful person. She has gone over and beyond for us. Even at a different location but willing to help. Every time I go in Hastings all of the staff have been helpful. I would recommend a local credit union over any high corporate bank any day.

This place has HORRIBLE hours and they are generally slower than molasses in January. They are nice…read moreenough, but if you deposit anything even remotely large $1,000 or more they just can't wait to put a hold on it Just not the type of service you expect from a credit union, bank yes... Credit Union no

If you have an afternoon to waste waiting in line , go to this branch. Why is the branch manager…read moresitting in her office when 5 people are waiting in line? No one in the drive thru but the teller sits on her computer. WHAT HAPPENED TO SERVICE? GO SOMEWHERE ELSE

This local Credit Union is convenient to do all your banking, and they got a friendly staff to help…read moreyou to all your banking need.

Great bank with helpful and courteous staff! We do all of our banking here and have no regrets…read more Calling or dealing with online representatives can be a bit of a drag having a large national bank, but the friendly familiar faces inside make this truly feel like a small operation. Even when I had frustrating fraud-related situations and was getting no traction at a high level, I just stopped in and spoke to someone who was able to escalated the situation and get it resolved. Kudos to the great team here that keeps me coming back.

The staff here is super friendly and helpful! It's 2018 and I'm still running around with a…read morechip-less debit card. I've been to half a dozen or so different Chase banks with this card and this is the first and only branch that was willing and able to dig into the problem and get me a new card. Very satisfied with the service here. Wish I had come here first thing when chipped cards became standard.

This is part of a small local chain of banks. Very nice local banking with a great reputation. I…read morehave been using them since I was a kid and have had no issues. The location is very nice and clean, it is a bit small than the other locations but that does not take away from the banking experience. Staff is very friendly and knowledgable, I have never had an issue working with them. If you are new to the area or looking for a local banking branch check these guys out, you won't be disappointed.

I had a fraud case going that hit my bank account. This branch helped me get my money back. They…read moreworked with the main office to file the fraud case and kept me informed on what needed to happen. It did take a week or so, but they were able to help me get all of the almost $1000 back. Very nice to work with and they were very understanding.

Pretty standard fare for a local bank. Good ease of access, service and range of services. Ideally,…read moreyou want a bank that that provides good service with friendly staff and that's what I've generally noted at this location.

For some years, now, KCECU/IntandemCU personnel have been very gracious to me. I have been able to…read moreuse the drive thru because credit union staff come outside to personally assist with my banking transactions. My physical challenges prohibit my ability to reach the drawer beneath the teller window, CU staff help me put things in and get things out of the drawer even counting monies withdrawn with me verifying the accuracy of every transaction. CU staff have done this all year round, in ALL types of weather. Most recently, staff members Reese and Hannah, have assisted me with my banking transactions with professional cordiality, I am grateful for them both. I have been a member of this credit union since 1987. I could not ask for a better banking institution. Intandem Credit Union, the best credit union anyone could ask for.