We left Houston, bound for Monterey on the 30th of June. Ticket price seemed reasonable for Summer at $244 RT a person on United. Given all the happenings in the media involving United, we just figured we would give them a chance again. Personally, I use United Airlines as a last result. We arrived at IAH for our flight only to find out after we started our check in process that we had to pay $25 per piece of luggage. Luckily, we only packed one piece of luggage between the two of us and we decided to carry the garment bag. I think this is an excessive charge and was not going to pay it any addition over the $25 we had too. No other choice but to check one and carry the other with us. Towards the end of a short 1 and a 1/2 hour flight, we were finally thrown a packaged cookie. About 10 minutes til landing we were asked if we wanted something to drink and as quickly as it was handed to us, it was taken away because we were in the landing process. I don't think I saw our airline hostess smile one time to be totally truthful and I am pretty certain she was on our return flight today. For a plane that only seats 76 passengers, the actual fight was not bad at all. I will say in-flight service could use some improvement. Today, we were given a tiny bag of pretzels. Additionally, the same airline hostess who did the safety procedure without a smile nor make it interesting was just as bad as the inaudible voice of the other hostess speaking into the intercom. I dislike being so negative, but it is truthful. read more