I badly want this to be a five star review, but it just can't be right now. Flew Albuquerque to…read moreCarlsbad round trip. Actual flight was excellent. Extremely comfortable ride for an eight-passenger propeller plane. Totally blown out of the water by the lack of turbulence. Flew through a T-storm like it wasn't even there. Gate staff, also amazing. In years of travelling, I've never seen gate staff more welcoming. Unfortunately, on this trip, we ran into a thirty minute delay leaving Albuquerque and a five hour delay leaving Carlsbad. Ouch. Boutique Air, I'll be back to try you again, and update my review. Hopefully things will be better next time.

What a pleasant experience every time I come here! Tiny airport location with professional, caring…read moreservice! The big boy airlines have nothing on these gals! Thank you, this road warrior appreciates you!

Flew United here from multiple airports like LA and Denver. It's a nice small airport. It looks…read morenew, lots of parking. Great Staff.

West of the Hobbs Country Club on the same side of the road lies the Lea County Regional Airport…read more(HOB). This small airport has one airline and only one for the unforeseen future: United Airlines. Also on the premises is the one and only car rental company: Enterprise Rent-A-Car. Parking is free. However, note that there is no covered parking. The paved, well-marked lot is as vast and flat as the surrounding desert terrain. The employees were friendly and worked quickly during my first experience allowing my children to travel as unaccompanied minors on 3/13/2023. Security was a breeze even though I was randomly selected for additional screening. Lol. The direct flights go to Houston, TX, and Denver, CO. If/when they start making direct flights to Los Angeles, I'll be even more excited. Here's to wishful thinking...

Southwest Airlines has been really disappointing lately…read more In June 2024, my daughters and I flew out of this Midland, TX, airline. The reason I always chose Southwest was because I didn't mind flying commercial and economy-class within the United States if it saved me money. Plus their bag limits and fees were better than other major airlines. The flight attendants were once upon a time much more enjoyable. Now it seems like staff members at all Southwest Airlines are going through the motions. Couldn't even hear or understand the person at the podium when boarding time started. Moreover, recently Southwest has announced they are doing away with their long-established policy of "first-come, first-served" seating. Instead, they are moving to assigned seating. I've seen many comments from individuals across social media expressing their joy over this, citing the awkwardness that goes with the usual seat-seeking process. Whatever! I highly doubt the experience overall gets better by taking away first choice seating and (we all know it's going to happen) raising prices, Southwest.

Southwest crew members were super attentive and efficient on this quick pit stop in Midlands from…read moreLas Vegas. They have great communication and direction to ensure an on time departure. The plane a 737-800 a somewhat new plane had really bad internet. Little disappointed... but I will give 5 stars still due to the excellent crew. One passenger (Karen) sitting up front wanted a lady that decided to sit by her to place her dog (service animal) in the overhead compartment that was in an animal carry on. I'm like... are you kidding me. The Karen elected to move away from the dog... really??? Place the dog in the overhead... give me a break.

My first time EVER DEPARTING from Long Beach, CA. To Midland, TX airport with SOUTHWEST!…read more *At the counter for 45 minutes and told that the connecting flight is cancelled! *KEEPING MY MONEY FROM MY SON'S FLIGHT AND TELLING ME I NEED TO BUY ANOTHER! *Flight cancellations. *Flight changes. "Two different reservations. *Flying with a minor. (We need 2 seats on a flight and the agent could only grab one...) *I was asked to come back the next day or if I would be able to fly-out in a couple of days... *My Dad is in the hospital and we were suppose to go see him during ng visiting hours... That with the NEW FLIGHT WE MISSED VISITING HOURS!) *Told I'd be emailed (I provided my emails to the agent) with the updated itinerary and have YET TO RECEIVE ONE. *No email was sent! *NO communication with an update till I got to the counter nor did I receive my new flight info. (Was just given my boarding tickets! *Couldn't register bc I didn't know when or what time. *I CALLED to see about update. For time and for date. (Just knew it was this weekend bc it was changed like 10x's!) *I was told we were "No Shows!" *Southwest is keeping my money and nOw I'm stranded in another state! *Called more-then a few times! *Was placed on Hold several times! (Once for no over 35+ minutes! *On the phone between 45-minutes to OVER 2.5 hours EVERY CALL just to be HUNG-up on TWICE!!!! *NO LUV voucher was offered nor made yet. *Told to re-purchase my ticket bc funds are now Southwest! *Need refund, re-scheduled, and/or given voucher(s) TO re-purchase! *Was fed excuses and when I asked to speak to a supervisor, I was sent to another Dept. (Reservations to Customer Service) instead! * Given the run-around and literally told to call a different # which ended-up being ALASKA airlines! Thanks.

Worst airline there is. It took us 1 hour and 30 minutes to get a drink. I asked the the…read moreattendant and she said it was bumpy when it was smooth as glass. Ball of them were back there having lunch while all the other passengers sat without anything. Finally got our drinks and they came right behind to pick it up because we were landing. Just lazy and didn't want to do anything. People were up and down going to the restroom so I think we were safe to have a coke.

I would give one star, but flights to Vegas were fine. The return was a nightmare. Not only was our…read moreflight really delayed, but the subsequent rerouting was misery. Flight was repeatedly delayed. We were supposed to be given a hotel. But by the time we got to connecting airport it was after midnight; leaving us to sit in the terminal for 5 hours. No offer to fix our next flight so we could rest a little. They gave us vouchers for $12.00 which won't even buy a decent sandwich and drink. Plus nothing is open at that time. Literally no thought to customer comfort and no compensation for all the trouble. I may have to fly American again. But it will never be by choice.

Unreliable, had to cancel twice, lost work, didn't get loyalty points. Had to rent a car to drive…read morehome. They can't make up the loyalty points and give me a measly 12.5 k miles. I would not fly them again

Tracey from EWR baggage service with United Airlines was extremely rude and unprofessional. she…read morehung up on us multiple times, showed no patience, and treated us with hostility. This experience was appalling and makes me question. Flying United Airlines again.

4/11/23 After…read morereading the reviews, I was kind of apprehensive ...not gonna lie. Got to the airport around 5:30 am and there were about 5 people in line and the counter was closed. Mind you boarding was at 6:50am and the flight leaves at 7:15 am. I was probably standing in line about 5-10 mins when they opened. Here are my observations and suggestions to keep the line moving and people from getting upset with the counter agents. 1) Check in PRIOR to arrival. If you can weigh your luggage, especially if you KNOW you're close to weight limit, Pulling stuff at the counter and figuring out what to put in the carry on is time consuming and holds up the line. One person was so overweight he had a $200 surcharge. 2) Do any paperwork or pre-pay for luggage ahead of time. One couple had about 6 pieces of luggage. They were sent out of line because the did not fill out the fire arm disclosure paperwork ahead of time. Being flustered, it looked as if they were going to have a panic attack as they were unsure how they were going to do it online. 3) CARRY-ONS : if you can get away with a carry on, do it. You can check yourself in at the kiosk and by-pass seeing an agent. The agent was friendly and quick. I treated her nicely, she treated me nicely. TRAVEL ON!

They are not United people but rather, before the merger they were primary Continental Express...so…read morethey bring with them, many of those values...good people. Flying out of Lubbock usually involves one of the jets, which is fine, but remember that overhead storage is smaller, as is under the seat in front of you. Sometimes it is best to use the A LA' Cart for your bag. These smaller planes load quicker, be on time. If you miss it, well, there arn't but a few flights each day...and for the most part, only to Denver.

Denver all over. Flown Express Fargo to Chicago too. They fly EMB 145s and a few other aircraft I…read morebelieve. A regional like Mesa, Go Jet, Republic, Trans States etc. Surprised they had a listing for here. Maybe a maintenance outstation or something. Most if not all flying on this AC out of Houston is them. They also do O'hare and a good amount of east coast things. 50 seat aircraft. A CD seating. Overheads only on the CD side. Flight Attendants can be hit or miss on hospitality. But it's a puddle jumper regional so you're not on the plane long.

Typical airport, fairly small with just 9 gate and one security check point. Arrived on a Wednesday…read moreevening and sadly all roller carry on bags were checked at the gate in the originating city and were supposed to be picked up on the verbiage upon arrival. Sadly this did not happen and we had to pickup at baggage claim. As frequently travelers know, avoiding baggage claim is the whole reason to take a carryon. So the arrival experience wasn't quite as anticipated Departing flight on a Sunday morning and arrived 2 hr before boarding. Not busy at all, took about 10 min to get through TSA even with an additional bag check. Food court had a few breakfast options and I grabbed the avocado toast and a coffee. Avocado toast had great flavor and toast was hearty enough to hold. Two full slices of toast, and a lot of tater tots and tomatoes. I don't try the tomatoes, sand the tater tots were crispy. Overall decent airport, can't have too high of expectations with the size.

Remember the good ole days when you didn't have to wait 30 min (or more) to get through security at…read morean airport? I LOVE the Lubbock airport! I can go to the ticket counter, get my boarding pass, check my luggage, get through security and walk to my gate in 15 min or less! Yup, it's true. The TSA staff are always friendly, they joke a little with you, the airport is clean and it's always a pleasure to fly in or out in a jiffy.

At 1am and after the Airline left us stranded , Sunshine Cab co was there for us when no one else…read morewas. The driver, I believe his name was John was kind, courteous and caring, even took us to a late nite drive thru, and then going out of his way to make sure we were picked up the next morning-on time, insuring we were back to the airport so we would make our early morning flight. Don't bother calling anyone else you won't find a better company. Thank you Sunshine cab co you are an angel assisting those in need and great conversation while in Roswell, NM. We won't forget your caring ways and thoughtful kindness.

Once they showed up an hour and a half late, another time did not show up at all. Always…read moreovercharged me , once charging $55 for a ride

The Hobbs Airport is technically known as The Lea County Regional Airport (HOB)…read more Not sure why this has always been a Yelp page as long as I have flown into Hobbs, NM because Lea County Regional Airport already has a page. A shout out to the lone male employee with glasses who has always been there at 6 AM to check in my unaccompanied minors, my daughters. To say he wears many hats is an understatement... He works the front desk meanwhile assisting with luggage and answering other employees' questions then scans everyone's tickets - he even personally assisted both of my daughters on the plane this morning (3.15.2025) - and after everyone boarded he guided the pilots out. Shout out to him for being so calm and cool even when setbacks kept occurring.

This place is as junky as it gets. I wish I could give it zero stars. No prep work for upcoming…read moreflights. Every flight is delayed. Lazy employees.