The Topeka manager, Jerry, is quick and efficient in finding the best product and savings for my…read moreprojects. The installers were fast and professional.

Signed a $12K contract in April, two days before install in August, received a call that no one…read moreordered the product and it was on backorder anyway. But no worries... They had a new rep and chose some options that had similar tones that were in stock (None of which had any resemblance to the original on any level). But I digress... Instead of waiting another three+ months for install, chose one of the alternate options even though it looked nothing like what we wanted. Cut to 6 weeks later, install finally happens and there are issues. The end pieces were ordered for the original color we wanted so it was another month before install was completed. Offered an area rug as a sorry. Unfortunately, so much time had elapsed that I didn't even realize what was actually installed was NOT even the alternate option I chose until I went online to see how much the advertised price was for that flooring. Interestingly, that option does not appear to be on their website. So now I'm stuck with floors I can't stand. Asked if there was a price difference between what we paid for and what we got and was told they'd get back to me and let me know. Never received an answer. We had done a bit of business with them in the past and hadn't been unhappy, but we won't be doing it again.

I had filed a complaint to BBB the year this happened. Approx 3 years later they called as there…read morewere many other complaints. New carpet was installed. Do not hesitate to reach out to the BBB.

Carpet One has horrible customer service. They do not honor the life time warranty on their vinyl…read moreflooring. Once you've bought and paid for your flooring, you're nothing to them. The person that came to look at our floor came with his mind made up to not honor the warranty and imply that too much water was used to clean the floor. This floor is recommended for kitchens and bathrooms and has a lifetime warranty against water and locking. Nothing was used to clean this floor other than a "damp", not wet microfiber pad. BUYER BEWARE.

Midwest recently replaced our flooring, and we couldn't be happier. Their pricing was reasonable,…read moreand their service was exceptional. We really appreciated their patience and flexibility throughout the process. I highly recommend them!

I can't say enough wonderful things about Midwest flooring. The work was excellent, they were…read moreprompt, courteous and so respectful of my home. Josh even went so far as to make structure changes to accommodate my design wishes. I would recommend them highly to anyone needing A tile or floor remodel. I would encourage them to use me as a reference anytime they need!

Remodeled our master bath. Talked to Eric at Capital City Flooring about an onyx shower and vanity…read more He was patient as we made our choices. We absolutely love the results! Couldn't be happier with the look and so much easier to clean then other options. Thank you, Eric!

We just had them tear out our old kitchen backsplash and install a new one. They always came out…read morewhen they said they would. (Which is huge!) The guys that worked on our job were polite and respectful and worked hard. We are very happy with the finished product and would use them again! Highly recommend!

Everyone wants you to keep your business local, especially now. It's hard to do when said business…read moreare greedy rip-off artists. Carpet Plus over ordered our flooring. They took the extra flooring back but said they could not refund and gave us a credit instead. The $530 credit miraculously disappeared out of their computer system. They will not honor the paperwork showing the credit in my hand with their "sucks to be you" attitude. He didn't even care that I was there to spend $3500 in flooring and countertops. I get that I'm a small fish in a big pond. Buyers beware!

Paradise Flooring did a great job on our flooring. Installed vinyl in our living room and dining…read moreroom as well as marmoleum in our kitchen. They were efficient and a great job and were on time. Our floors look great! It's an house with uneven floors and they spent time To even them out to install the floors. We used Coretec vinyl which the installer said is his favorite, bread quality flooring. Very happy with the way it looks. Hopefully it will stand the test of time.

The sales woman I had was difficult to speak to once I placed my order. She was nice when she…read morearrived to take measurements, but I became uncomfortable when she spent an enormous amount of time 45 min of silence , no sounds with a man from her office who arrived taking measurements for my child's small bedroom . I won't use them again!