i lived in the North tower in a studio for a year and a half. I stayed through two summers as well. everyone has a different experience but overall I would recommend living here Pros: -gorgeous apartments with great views. studios come unfurnished but was still big enough for a queen bed, love seat couch, small bar table and several other pieces of furniture. had a walk in closet as well -fast elevators! at least from my experience in the north tower. security is decent -pool has a lot of chairs so there's usually always space available (when the pool isn't shut down) -located in the heart of tempe, perfect for ppl who wanna be next door to both mill and campus -one of the nicest apartments in Tempe overall. I would say the pricing is worth it -community events happen often with free food and activities. they had an event with Celsius at the pool deck and I went and snagged like 20 cans of Celsius for free Cons: - appliances inside my apartment weren't always functioning properly. The washing machine would eat my clothes regularly, and the dishwasher would flood my sink with disgusting dirt water when draining (yes I contacted maintenance & the issue just continued to happen after they came multiple times, ended up just not using dishwasher) - not sure why they would completely redo the pool and close it for months right at the beginning of the summer. and no we did not get compensation for not being able to use amenities. pool was shut down a lot actually for draining and cleaning when residents bring glass to the pool deck. - parking garage is managed by a separate company that did not do regular maintenance, or really any at all. I'm talking specifically about the wall by the north tower entrance on the 4th floor that accumulated a LOT of bird feces (you will encounter the pigeons that live there daily and they will do their business on your car), as well as the hanging canopy that broke and was never repaired. -when in hallways, you can hear inside people's apartments very clearly, and when you are inside your apartment you can hear hallway noise. luckily you can't really hear neighbors when everyone is inside. read more

Put in a request to have our carbon monoxide detector battery changed, got an email this afternoon saying it was complete, arrived home to the mystical melody of ear piercing beeps. Astonishes me more often than not how improperly managed this place is. If they put batteries in a different one, Wouldn't you wait to hear where the beeping is coming from before you start fixing it? My roommates cabinets are still broken, why wouldn't you solve all the problems when you see them? Or solve them well the first time so the same thing doesn't brake over and over? Or consider higher quality furniture that isn't falling apart upon move in? Wish 0 stars was an option. read more

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The maintenance is horrible. I had a washing machine that flooded my apartment twice a week for 7 months before they were able to fix it. The elevators take nearly ten minutes to get to you if it's not before 6am. The garage has the worst layout ever; I know countless people who have hit the obstacle course like poles littered throughout the garage. DO NOT LIVE HERE. RENT HAS ONLY RISEN OVER THE LAST 3 YEARS AND THE QUALITY HAS NOT KEPT UP read more

Absolute worst experience! A single star is being extremely generous! I'd avoid this place like the plague! Move in/move out procedures were lax and certainly in favor of the facility. Over the year lease there were several maintenance issues that took longer than normal to resolve, The maintenance personnel entered without adequate notice and the front desk help was basically non-existent. Be prepared to be charged on move out for cleaning (regardless of how well it was cleaned) and anything that could even be conceived as damage regardless of the move-in condition. The parent company refuses to engage in those disputes, they refuse to answer e-mail and will not return calls. Money well spent to stay away from this joke of a property and avoid the risk and hassle of dealing with the property management. Money better spent to move a bit further out. read more

I wanted my daughter to have a good experience living off campus while attending ASU. I should've known from the getgo waiting for the lease to be sent to me only to be told they sent it to my daughter to sign?! I'm the guarantor here- I'm the one that needs to sign the lease not her? she just signed without knowing what she was signing - which was her mistake. I was paying $500 more a month than most because we signed early! Just everything was off putting to say the least! Her roommates were hardly there or tucked away in their rooms- never any social events as promised in beginning - additional fees here and there depending on # of roommates which changed many times throughout the year! I personally cleaned and made sure there was no damage at move out - yet we're being charged a damage fee - is this across the board? I realize it's only $69 but still did everyone get this same charge x #of apts?! Send me a picture of damage otherwise I'm not paying it. Just a terrible terrible experience all around - best to rent with a couple kids a condo or home. read more

They are sneaky! Please read and look at photos!! Expensive for what you are getting, so you can be slightly more critical since I was paying $1,500-2,100 (including tax and parking, and also $55 in electricity). Also fire on 15th floor 2023/2024 south tower. Read the lease all the way through. They are through asu, but just do not have a master lease with asu like District, Apollo, and Array. I would prefer living at Canvas or even Vertex since ASU has standards and update their facilities unlike Union. Also I would look at Piedmont or houses in the maple ash area. More worth your money and can be same walking/ driving distance anyways. Nice views facing south in the south tower (campus) or north in the north tower (mill/A mountain), but not worth it. I lived at union for my second and third year at ASU. 4X2 unit was about $1,500 including parking. Then the studio was $,2100 (360sq. ft.) also including parking. Matnance is fine, but dishwasher at Union 4X2 union was broken, never replaced even after 7 work orders. They also took out all the paneling and never replaced. They just said when you all move out we will fix the problem. But one roommate was planning on living in that unit next year, they just never placed the work order themselves. 360 sq.ft. aka the smallest and least efficient layout in Union, led to me attempting to use the amenities. Soon learned the study areas is either full and also just the whole 5th floor amenities is super outdated for what you are paying for. I guess it is good since you are by Mill, if you like that and do not want to pay for Uber. But every time I would go out it was still not worth the bad apartment complex. It is like bad college campus housing at a luxury price. Atmposhere is new and similar prices. Or Mark Taylor is around campus and rent/ buy furniture, about the same price and not through ASU. read more

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I called about prices and the CA Aurelia was extremely friendly and helpful. She was able to answer all of my questions and when I hung up I just couldn't get over how incredible the experience was. Usually when I call people for stuff like this it's absolutely miserable and they aren't helpful. However, Aurelia made my day, my week, and maybe even my entire year with her kindness. read more

Best apartment I've lived in in the Tempe/Mesa area (out of four). Maintenance is slow and the immediate management is slow, but not nearly as slow as any other property I've lived at. We're talking a week late, not a month or more. Doesn't get five stars due to the price, it's really not worth it, but for what's mostly student housing smack in the middle of downtown Tempe, it's not bad at all. Very nice apartments, overall decent management and front desk, elevators were never out once in the year I was there. No issues with insects or cockroaches (which has been an issue everywhere else I've lived). Overall I'd recommend looking for somewhere else just due to the price, but I had a great experience living here. read more

Santino is AMAZING. I locked myself out of my apartment late at night and he provided quick service and real hospitality.

Union is great! I'm a new resident and love everything about it so far. The amenities are my favorite! Chloe at the front desk is always so sweet. read more

Amazing service from Chloe! I picked up a package the other day and she was super engaging and outgoing.

I talked to Chloe on the phone. She was very helpful and informative. Overall, a great experience!

CHLOE IS THE BEST! She gives an amazi tour and she was sooo nice. I love union!!!!!!!

I have already posted regarding my sons unhealthy condition of the apartment when he moved in. Management has told me if we pay 300 dollars to release my contract then give them another $250 for new contract he could "possibly" move into another apartment this winter. We have rented 5 other apartments for our sons over the years and this is the first one that was not cleaned before we moved in. unhappy tenent. not sure what my next move is..... read more

My son has lived here a year and a half and has been sick all the time. We couldn't figure out what was causing it, GI issues, sinus issues, lightheaded, and colds that would last long. He even started to get POTS, which is heart palpitations. We have spent thousands of dollars with a doctor that diagnosed him with mold toxicity, which takes a LONG time to heal from. Someone else here mentioned that the hallways felt humid. Ding ding ding! We took pictures and you could clearly see BLACK mold in the HVAC system and vents in his unit. Guys, this is toxic and can lead to malignancies! We had asked management a few months ago to check the HVAC system and clean it out, but I know that a full-blown remediation could cost them hundreds of thousands, so they will NOT do it. So se moved out mid lease and we're trying to get them to terminate the lease but they are not working with us. So sad, but it's common, from dorms, hotels, etc. I wish there was a clean place where they really cared for their residents' wellbeing. Does that even exist anymore? read more

Union Tempe - Apartments Near Me - Tempe, Arizona

They charge you for everything. They aren't understanding. The maintenance is bad. And you do not get your moneys worth. So many better places to live in Tempe. read more

My ASU Student lived here for 3 years, and while she enjoyed it, working with upper management was difficult. Any time she wanted something done and requested repairs there was no response. As the guarantor I would have to follow up to get things done. When she moved out, we received bills for things such as carpet cleaning (note the picture - she was in this unit for 1 year) and this is not listed as a condition of move out. When I talked with them about the noticeably clean carpet, they didn't really care. The only reason I paid their charges was to not receive a collection notice as seen in many reviews. My advice would be to have a lawyer look at your lease, document photos before and after and every communication with management. Even then, they really don't care and will charge you. read more

Union Tempe - Obviously clean carpet I was charged to "clean" - Apartments Near Me - Tempe, Arizona

My daughter was a tenant at Union Tempe over the past two years. Do not rent at this building. The hallways always smelled like the garbage room and the common areas were often dirty when we visited. The bedrooms are extremely small and the rent is very high for what you get. After moving out they continue to withhold our damage deposit over a balance of $18.12. Why not just deduct that amount and close out the account? Unfortunately this is how corporate apartments appear to be run today. read more

Love living here. Great place! People who work in the office are the kindest people and always happy to help.

They are scammers; They don't clean public places. They keep tacking on fees. My lease was for $1350 by the time they added all their fees here and there; the amount ended up to $1650. The best thing to do is to complain to the https://housing.az.gov/manufactured-housing/complaints and or https://www.maricopa.gov/479/Fair-Housing. You are right about the kids. They stonewall you and give you the runaround, and somehow, they have gotten away with it, so it has made them even more aggressive. read more

I lived here for all of college and absolutely loved it. The staff and maintenance team are helpful, responsive, and actually care about the residents. They also host events and giveaways periodically. Overall I would highly recommend Union to anyone looking for housing near ASU. read more

Union Tempe - My apartment's view - Apartments Near Me - Tempe, Arizona

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Live anywhere but here. This place is fucking disgusting 24/7 and is constantly having problems. They shut down the elevators at least 10 times resulting with residents walking up about 20 flights of stairs multiple times a day. The idiots that run this place thought it was so smart to drain the pool while it's the middle of summer leaving use with no pool. Not to mention how the hallways are literally humid because the thermostats is always busted and ripped off the wall. Oh and not to mention the parking situation is a joke. The hotel across the street has taken over nearly 1/3 of the garage leaving absolutely no spots on the 1-3 floor. They also drive like assholes so watch out, I've almost gotten hit 3 times by the same valet. Overall, this place is a shithole and don't recommend lol. Not worth 1200 a month AT ALL. Update: this joke of an apartment complex decides to power wash their entire garage resulting in absolutely zero parking. So not only do we share a parking garage that we pay for with a hotel, but now you can't even park in it read more

Union Tempe has a lot of bad reviews and I'm not sure why I've lived here the past three years and I have zero complaints. The maintenance outstanding. They care about helping you! You can tell they are busy but they do they're best they're always cleaning the floors and vacuuming the hallways. Some of the reviews say it's poorly managed since students work here, but I've never had one issue they're always super nice and respectful. Shout out to Tayler, Jamie, and Sarah for making my move out process so smooth and stress-free these girls were really the sweetest! The leasing office agents go above and beyond all the time, one time I was locked out but I had work and they literally ran to help me get in. It's a great place to live I've made most of my college memories here and I'd recommend the Union to any student! read more

Don't rent here! This place just ripped me off for a $250 deposit after I decided to look elsewhere after submitting an application. I was led to believe it was a $75 non-refundable application fee and that the other $175 was refundable if I chose not to execute the lease. After I informed the management I was going to look elsewhere for a place, they told me they were keeping my $250. This practice speaks volumes about how they will treat you after you sign your lease. Such shady business practices. It's a shame that they'd rather keep my $250 than to try and keep a future or prospective resident happy. $250........just for submitting a lease application. I hope prospective applicants see this and choose to live elsewhere. read more

I've lived in the south tower for 3 years now, I have really appreciated all the amenities location etc. The staff is also super helpful and friendly. Had a issue resolved in record time the other day through Taylor at the leasing office. She was awesome and super helpful. read more

The actual apartments are very nice and clean. However, you can hear every single word your roommates say since the vents are all connected, so there is never any peace and quiet. The neighbors play loud music that literally vibrate the walls. And don't even bother asking the leasing office for any kind of help. They have the WORST customer service I have ever seen in my life. I have sent them 5 emails in the past month and I have not had a single reply. I've called them and they are still no help. If you're only looking for a place to live and don't care about the management, Union is fine but the second you have a problem, you're going to regret moving here. read more

Convenient location with easy access to Mill St District and ASU. Apartments have a very modern look. Facilities are maintained relatively well. Rooms are on the small side. Bicylcle theft is a big problem. The bike garage looks like a chop shop. read more

I love living here! Everyone in the office is really helpful and friendly. I have zero complaints when it comes to maintenance. Their staff always completes my service requests in a timely manner. read more

No working sinks no working dishwasher and ROTTEN TRASH water flooding the living room and kitchen for 4 dayS straight. I have been calling the front desk begging for maintenance to come but they do not care. The union is a decent place to live but it's over priced and the workers do not give a shit about you at all. read more

Horribly managed, and I don't think there even is a manager, and the entire building is run by college kids. Move in is two days before school stars, which is standard for ASU (though incredibly annoying), and the apartments did not seem cleaned before hand. There were pots left in the cabinets from the old tenant, sticky stuff over the walls, crumbs under the appliances and in the cabinets, and bugs in apartments. Neighbors put in a request to get ants taken care of, and its been at least 4 days living with ants and no maintenance still. When I moved in, a sink was leaking, and the showers didn't drain etc. The garbage room was filled to the brim (couldnt even open the door up more than a few inches) for the past 4 days (since before people started moving in), shouldn't you plan to remove the garbage before and during move in/move out? Isnt that just logical?? Less frustrating and more if an ode to their lack of management. The vents were also filled with black stuff (mold, dust?) that looked like it was cleaned, but only from the outside (from another review it seems they said it would be too expensive to actually clean the mold out of the vents). It's not the fault of the maintenance guys or the college kids, its the management that doesn't care to hire actual employees, or pay enough people to clean and maintain their building. The "move in packet" didn't have any info on where to dump garbage, map of amenities, where you have to park, instead it was filled with advertisements for companies around ASU! We have to pay for the whole month of rent even though we are only living here for half of it, then pay and extra $300 if we want to move 5 days before school starts instead of 2! Room assignments and general information was also horribly communicated, a room mate never received move-in email and information, they said they would tell us if early move in was approved by a date (like two weeks before early move in), then never did, and you had to call to ask a college kid to check for you. Room assignments weren't announced until sometime in july, even though leases had renewed last November, (8 months ago!) so there is no reason why they cant just organize it better. Any person can organize this with an excel sheet. I think Greystar is just such a big company, you can't find anyone who actually cares to organize things in a reasonable way, it's just bureaucracy all the way up, and things are done in the most infuriatingly inefficient way possible. My recommendation is to live a little further from campus, or at least not here, and someplace not managed by a huge company like greystar, or a huge building like union, its too big to be managed well. Vertex is amazing, you actually see the maintenance guys cleaning everyday, taking out the trash daily, vista is pretty good, and smaller places are also pretty good I've heard. The rooms are way to expensive to have to deal with stuff like this. And my advice to union: GET REAL EMPLOYEES AND IMPROVE YOUR MANAGEMENT. read more

I have lived at Union since August of 2019 with two other roommates and I have had nothing but a great experience! I read some of these reviews and it does not reflect how Union is. People have to expect that the majority of people living here are college students so its not going to be "perfect" all the time. In my opinion, out of all the apartments that are being built around ASU, Union is the best one. The apartments are big, the location is great and the majority of apartments have big balconies. While the other apartments do not provide that. I will say it is a bit pricey, but that's the price you're paying for the location, a parking garage, roomy apartments, and a 2 minute walk to campus! Seeing complaints about roommates or loud noises doesn't reflect on Union or the staff. That's just the price you pay for living in an apartment complex. The staff has always been extremely nice and accommodating. Jessie C. has helped me on numerous occasions with being locked out and any questions I had. The staff is amazing! I would recommend this apartment complex over the other neighboring apartments. Great views, staff, location, and amenities. Check out Union Tempe!! read more

Union is the best! Brad is especially great and really goes above and beyond to take care of us.

The apartments themselves are not bad. They are nice, new, and clean; however, the staff at the front office is quite terrible. It seems as if this apartment only hires people based off of looks. My 15 year old sister would do a better job and delivering customer service and having simple manners. I forgot my key to my apartment once and I consistently apologized to the person letting me back into my apartment. They didn't say anything back the whole entire time and they were clearly pissed. Find a better place with people that are going to treat you right especially if you're paying for the prices they are requesting. read more

Ever since coming to Tempe I can say union has brought many happy memories and I am proud to call at my home. For example the other night when the fire alarm started going off - all the employees were really helpful and it made me feel really safe , and that I was in the right hands. Another thing I like is that it's pet friendly. I could never imagine my life without my cat! Overall one of the better apartment complexes in tempe. read more

My son lived in Union Tempe for 3 years-only because it was easier to stay than to pack up and move, especially during Covid. They show you model apartments which are quite nice, but once you sign the lease and move in, you realize how poorly maintained the building is. We were paying for amenities that were broken down and useless. Maybe one of the outdoor grills worked throughout the 3 years he was living there. Several of the machines in the fitness room were in non working condition. His windows weren't washed once during his 3 years living there. The refrigerator and dishwasher were scratched and stained. The halls were seldom vacuumed, the garbage room was disgusting ALL THE TIME. These are not luxury apartments as advertised. The kicker is the parking garage-only a few security cameras. My son's catalytic converter was stolen and the management company (Greystar) did nothing about it. Two months without a car (supply chain) and $2,500 later, Greystar would not accept any responsibility. TERRIBLE!! Lastly, Greystar withdrew a full rent payment (almost $1,200) from our checking account after my son's lease had already ended. I had to leave emails and messages to finally get a response from Greystar. They are sending a check in the mail that will take up to 14 days to receive. They will not send it overnight mail. They want your money and once they have it, will take no responsibility for anything. I felt it was important for people to know the experience we had before signing a lease at Union Tempe. read more

I never do reviews but this place needs it. The MOST unaccommodating apartment complex I've ever lived at. My unit flooded three months before move out date, due to a problem that wasn't my fault and they are still making me pay for an apartment that is completely unlivable. I called maintenance once & the guy that came was googling and YouTubing how to fix my sink, the next day my apartment was flooded. There is no communication between staff which makes the service frustrating. Hallways and elevators always smelt terrible. Do not recommend. read more

This is my second lease term here and this place has gone way downhill. I wish I hadn't re-signed. We have not had wifi for over a month, even after going out of our way to call and email different parties every day to get it fixed. Our keys constantly deactivate and maintenance does not respond to requests even after weeks. The "community assistants" are rude when we ask about services we should have or ask maintenance to fix the building that is falling apart. Do not live here. read more

I've loved every minute living here! the location, amenities and awesome staff make it the perfect living situation. thank you bradley and kevin for always taking such good care of me! read more

Union tempe has continued to IGNORE my 6 requests for maintenance to come fix our broken garbage disposal that has now filled our whole sink with the most disgusting smelly gnat infested water that will not go down, after that my dishwasher broke and started to flood my kitchen. It has been 5 days I have put in so many work orders, called the office and more and nothing! Union Tempe employees are rude condescending and speak to you as if you are a child they do not take any calls seriously and my friends who also live here were LAUGHED at when she said her dryer is broken and has been for weeks. Union tempe is the most unprofessional apartment complex you can find in Tempe. I do NOT recommend you spend 1,500 on a 1 bed apartment here it won't be worth your time or money!!! read more

My daughter moved in to the Union August of 2019. Since November of 2019 we have complained of loud vibrations, "squeaking" sounds coming from her vents. Then covid hit and we brought her home, while still paying the rent. Tonight I came to stay with her to get settled back in the a/c is so loud, for 10 min at a time that it is almost impossible to speak to each other. We called maintenance.....emergency maintenance... AGAIN, and while the rep was very professional and nice he had no answers, promised to let maintenance know at 10am when they open. This is ridiculous for $1500/month. At one point we tried to move apartments for her and they wanted to charge us a moving fee, instead we brought her home. I have never seen an apartment complex run so poorly and with absolutely no regard for their tenants. My daughter is a very responsible 20 year college student, and it would seem her quality of living is of no concern as long as they get their $1500/month. I will be videoing the sounds coming from her unit throughout the night to play for maintenance in the morning. If you value a quiet environment with quality maintenance and care for tenants do not pick the Union as a place to reside. read more