When I went to purchase a car 4 years ago, I got several offers, and Exchange Bank gave me the best…read morerate. Last year when I got a new(er) car, I called Exchange, several other banks, (and a credit union). Again, they offered the best rate. Exchange Bank let me set up my payment date, and offered to debit it. They are my go to for financing.

If I could give them zero stars, I would. My big problem is with their motor bank branch. I would…read morego in here to cash my paychecks and the girls that worked there made me feel like I was in Lindsey Lohan's "Mean Girls." I remember one girl specifically making fun of the outfit I was wearing (which was my work uniform). They were awful. I never had these problems at the main branch but when I called to complain about these mean girls, nothing was done. The bank manager (?) person I spoke to said he would talk to them but they continued to be rude. I wondered if he told them who I was who had complained. Long story short, I will never, ever bank here again. My business now goes to the Bank of Atchison.

Helpful People, Historic Location, Great Services…read more Several years ago, I got a car loan through exchange because they offered great rates and took car of all the details. I had to get additional forms for the lien release and they were helpful and efficient.

If I could give them zero stars, I would. This particular bank if the motor bank and they are…read morehorrible. I would go in here to cash my paychecks and the girls that worked there made me feel like I was in Lindsey Lohan's "Mean Girls." I remember one girl specifically making fun of the outfit I was wearing (which was my work uniform). They were awful. I never had these problems at the main branch but when I called to complain about these mean girls, nothing was done. The bank manager (?) person I spoke to said he would talk to them but they continued to be rude. I wondered if he told them who I was who had complained. Long story short, I will never, ever bank here again. My business now goes to the Bank of Atchison.

I have banked with Bank of Weston for 13 years. They are always top notch and take great care of…read moretheir customers. I had my debit card information stolen just before Christmas and they quickly contacted me, cancelled the card and returned the funds that were fraudulently taken within 24 hours. The staff is very helpful and I love the benefits of a small town bank. My children are now customers and more than once the tellers have helped me with minor emergencies on the kids accounts. Although I may not be their best customer, I am a customer for life!

Though some employees here are nice and accommodating, the overall atmosphere is not very…read morewelcoming. An acknowledgment that maybe, sometimes, the customer is right (or that the UCC has been adopted by Mo.) would be a refreshing upgrade here.

For a large bank they try to help. Their online banking ROCKS! It's banking not rocket science.read more

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I have never had such strong customer service and great communication skills as I did when I worked…read morewith AF Bank. I decided on a Friday night to buy a house, a realtor that uses AF Bank connected me with Jim Wallace, and I had tentative approval by Sat afternoon and letters of approval for the seller by Sunday. Jim called me on weekends, in the evening and had his team email or text me routinely. They walked me through signing the docs electronically and reminded me when I hadn't finished a task. I close on my house today, just 3.5 weeks after starting the process. I attribute my successful transaction to Jim and his team. Thank you!

Do not trust Dustin Lentz! I asked to get a quote on a VA loan and this shady character tried…read moreeverything trick possible to lock me into a loan with him. He trashed talk every other lender. He was an absolute jerk and pushy. "You only have an hour to sign these documents if you want a rate". I declined his offers and went with a different and more professional lender. He send me text like he was going through a breakup. Then I find out he was ordering services on a home I was purchasing without my permission! Wildly unprofessional. He will act like he is working in your best interest.. Do not trust! He then has one of her friends call me and continue to talk down to me. He was also trying to sell me their loan. Trash talking other lenders. These people are not Veterans. They are a private company trying to take advantage of veterans.

After being a customer for 15 years Security Bank aided Straight Talk wireless in ripping me off of…read more$250. Before Xmas 2025 I ordered a locked Iphone and 1 month service. Did not arrive. Call center for Straight Talk in a foreign country. No help, no order number, no invoice, nothing. Went to Security Bank and was told no problem but I needed to wait 30 days to report. I purchased same thing at Walmart since it was Xmas gift. After 30 days I went in to bank and filled out affidavit. A week later Security Bank sent letter saying I was denied and was just out the money. What about the month of service for the phone that was never received nor activated ? Sorry, you are just out. What kind of bank does that to a 70 year old long time customer? You have zero protection if you use Security Bank debit card. My new bank said that should never have happened.

I would like to thank PJ at the Woodland office for helping and going above and beyond with my…read moreaccount.

It's 12/31/25. Platte City We've been a customer of Platte…read moreValley Bank (now Central Bank) for over 20 yrs. Got our children and a few friends to bank with them. However, since the buy out the service is very bad and the added fees are enough to drive us away. We get to take almost everyone with us!!! Our influence is not great, but every person that moves on is a message. Monopolies are here to stay so there's that. But hey, move on people and get better service and low to no fees on basic banking. -Cheers!

Great customer Service. The staff at Central Bank in Platte City, MO have been easy to work with…read moreand very helpful in handling my mother's account. I highly recommend this bank to anyone.